Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Hello Pilar, Thank you very much for your positive feedback! We are delighted that the quality and our prices suit you. See you soon! The Bewak Team
J
Jean-Pierre S.
Rating: 5 out of 5
following a purchase from 10/10/2024
-
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Response from Bewak
Hello, Thank you for your feedback! Glad that everything went well. See you soon! The Bewak Team
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Thierry C.
Rating: 5 out of 5
following a purchase from 08/02/2025
Very interesting prices, order placed on Saturday, received on Tuesday (originally estimated for Thursday). Nothing to say, top!
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Response from Bewak
Hello Thierry, Thank you for your feedback! We are happy that your order arrived faster than expected and that our prices suit you. Enjoy your purchase! See you soon, The Bewak Team
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Delaplace M.
Rating: 5 out of 5
following a purchase from 19/09/2024
I am very frankly delighted with my purchase from this store, very good material and very fair quality-price ratio, thank you, I highly recommend this online store
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Response from Bewak
Hello Michel, A big thank you for your enthusiastic message! We are delighted that you are satisfied with your purchase and our prices. See you very soon for a new outdoor adventure! The Bewak Team
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Sarah G.
Rating: 2 out of 5
following a purchase from 28/01/2025
Bewak itself does a good job but they choose such a bad carrier (GLS) that it's better not to have anything delivered. They lost our package, then couldn't deliver it because a phone number was missing, then they didn't come and dropped the 15kg package at a relay point 2km away... walking there is heavy!
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Response from Bewak
Hello Sarah, We are sorry for this bad experience with the carrier. We understand your frustration and have forwarded your feedback to GLS to improve this point. Julia - Customer Service Manager
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Christine T.
Rating: 4 out of 5
following a purchase from 08/12/2024
The delivery was very fast and the product was as described
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Response from Bewak
Hello Christine, Thank you for your review! We are happy that your order satisfied you. See you soon! The Bewak Team
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Christine J.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast delivery, product as described. Serious site
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Response from Bewak
Hello Christine, Thank you for your positive feedback! We are delighted that everything went well. See you soon for your next order! The Bewak Team
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Michael M.
Rating: 1 out of 5
following a purchase from 25/01/2025
Poor customer service
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Response from Bewak
Hello Michael, We are sorry to hear that your experience with our after-sales service was not satisfactory. As they informed you last week, a customer service file has been opened with the manufacturer so that we can find a solution to your problem. Julia - Customer Service Manager
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Isabelle H.
Rating: 5 out of 5
following a purchase from 09/02/2025
Ergonomic site, detailed product descriptions, wide range of products for outdoor activities!
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Response from Bewak
Hello Isabelle, Thank you for your detailed feedback! We do our best to provide a smooth experience and a wide selection of products tailored to your needs. See you very soon on our site! The Bewak Team
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Gilbert H.
Rating: 5 out of 5
following a purchase from 18/11/2024
Pleasant phone contact and very fast delivery. Perfect
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Response from Bewak
Hello Gilbert, Thank you for your message! We are happy that our customer service and delivery met your expectations. See you soon! The Bewak Team
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Gaëtan G.
Rating: 5 out of 5
following a purchase from 09/02/2025
Competitive pricing, fast shipping... everything is perfect, very satisfied.
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Response from Bewak
Hello Gaëtan, A big thank you for your positive feedback! We are delighted that you are satisfied with your order. See you soon for your next outdoor experience! The Bewak Team
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Benjamin L.
Rating: 5 out of 5
following a purchase from 04/02/2025
Fast good price
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Response from Bewak
Hello Benjamin, Thank you for your review! We do our best to offer you competitive prices and fast delivery. See you very soon! The Bewak Team
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Audrey Y.
Rating: 5 out of 5
following a purchase from 06/02/2025
Fast reception, thank you
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Response from Bewak
Hello Audrey, Thank you for your feedback! We are delighted that your order arrived quickly. See you soon! The Bewak Team
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Philippe F.
Rating: 5 out of 5
following a purchase from 27/01/2025
Easy ordering process, fast delivery
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Response from Bewak
Hello Philippe, Thank you for taking the time to share your feedback! We are delighted that your order went smoothly. See you soon! The Bewak Team
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Thierry D.
Rating: 5 out of 5
following a purchase from 06/02/2025
I discovered this site. Really perfect. Fast delivery.
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Response from Bewak
Hello Thierry, Thank you very much for your feedback! We hope that this first experience with us will make you want to come back. See you soon, The Bewak Team
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Cyrille B.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very clear site and many rare articles available with them
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Response from Bewak
Hello Cyrille, Thank you for your positive feedback! We strive to offer a wide selection of products to meet the needs of outdoor enthusiasts. See you soon on our site! The Bewak Team
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Philippe L.
Rating: 5 out of 5
following a purchase from 16/01/2025
Flawless transaction!
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Response from Bewak
Hello Philippe, Thank you for your review! It is a pleasure to know that everything went well. See you soon! The Bewak Team
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Alexandre R.
Rating: 1 out of 5
following a purchase from 20/11/2024
Material arrived damaged and returned. Contact with a particularly unfriendly staff member from this company.
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Response from Bewak
Hello Alexandre, I am sincerely sorry that the tent you received had a defect. As we indicated, we had no stock to exchange it for you and we recommended it. The 5-day restocking time did not suit you, so unfortunately we had no other solution to offer you than to return it for a refund, allowing you to find an available tent for your departure. I hope you found your happiness elsewhere and that your trip went well. Have a nice day. Julia - Customer Service Manager
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Theo B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Top!
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Response from Bewak
Hello Théo, Thank you for your enthusiastic feedback! See you soon on our site! The Bewak Team
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Maria P.
Rating: 5 out of 5
following a purchase from 03/02/2025
Very good site, good quality-price ratio, available and efficient customer service. I am very satisfied with the product
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Response from Bewak
Hello Maria, Thank you for your message! We are delighted that you are satisfied with your experience on our site. We remain available for any future requests. See you soon, The Bewak Team
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Cécile R.
Rating: 5 out of 5
following a purchase from 02/02/2025
First order and I highly recommend it. Ordered on Sunday evening, delivered on Tuesday! Product well packaged, arrived in very good condition. Best price (promotion) and without going through the delivery giants...
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Response from Bewak
Hello Cécile, Thank you for your feedback and your trust! We are happy that your order went well. Your support for independent brands means a lot to us. See you soon! The Bewak Team
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Adrien L.
Rating: 5 out of 5
following a purchase from 04/02/2025
Order placed at 12pm, processed and shipped in 2 hours and delivered the next day. I did not opt for special delivery, very satisfied. I did not know the site, I will definitely come back. Thank you Bewak team!
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Response from Bewak
Hello Adrien, Thank you for your great feedback! We are happy to have surprised you with our speed. We hope to see you again soon for your next order! The Bewak Team
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Jean Marie D.
Rating: 4 out of 5
following a purchase from 28/01/2025
Good product
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Response from Bewak
Hello Jean-Marie, Thank you for your review! We are happy that the product suits you. See you soon! The Bewak Team
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Santiago J.
Rating: 5 out of 5
following a purchase from 18/01/2025
The communication was very good in terms of timing and quality
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Response from Bewak
Hello Santiago! Thank you very much for your comment. We are glad to know that our communication and service have met your expectations. See you soon! The Bewak Team
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Alain A.
Rating: 4 out of 5
following a purchase from 03/02/2025
Delivery ok material ok
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Response from Bewak
Hello Alain, Thank you for your feedback! We are delighted that everything went well. See you soon for your next order! The Bewak Team
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Nicolas C.
Rating: 5 out of 5
following a purchase from 03/02/2025
Excellent.
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Response from Bewak
Hello Nicolas, A big thank you for your review! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
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Emeric C.
Rating: 5 out of 5
following a purchase from 03/02/2025
Perfect!
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Response from Bewak
Hello Emeric, A big thank you for your review! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
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Véronique C.
Rating: 5 out of 5
following a purchase from 29/01/2025
Delivery on time.
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Response from Bewak
Hello Véronique, Thank you for your feedback! We are delighted that the delivery met your expectations. See you soon! The Bewak Team
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Michel A.
Rating: 5 out of 5
following a purchase from 04/02/2025
Order placed on Tuesday and material received on Wednesday, excellent responsiveness. The snowshoes were tried on Thursday, very satisfied with the product and the price at -35%!! The 5 stars are well deserved.
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Response from Bewak
Hello Michel, A big thank you for your great feedback! We are delighted that your order arrived quickly and that you are satisfied with your snowshoes. Enjoy your snowy outings! See you soon, The Bewak Team
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Florence G.
Rating: 4 out of 5
following a purchase from 30/01/2025
Description of the material conforms to reality
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Response from Bewak
Hello Florence, We are delighted that the product perfectly meets your expectations! Thank you for your feedback and see you soon for a new outdoor adventure! The Bewak Team
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Alex M.
Rating: 5 out of 5
following a purchase from 03/02/2025
1st order. Perfect. Quick delivery.
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Response from Bewak
Hello Alex, Thank you for your trust! We hope this first order will not be the last. See you very soon! The Bewak Team
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Hubert R.
Rating: 5 out of 5
following a purchase from 30/01/2025
Great, fast and available. Thank you
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Response from Bewak
Hello Hubert, Thank you for your positive feedback! We are happy to have been able to satisfy you. See you very soon on our site! The Bewak Team
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Philippe B.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast delivery and conforms to the order
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Response from Bewak
Hello Philippe, Thank you for taking the time to share your experience. We are delighted that your order arrived quickly and met your expectations. See you soon for your next order! The Bewak Team
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Maxime W.
Rating: 5 out of 5
following a purchase from 26/01/2025
Perfect
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Response from Bewak
Hello Maxime, A big thank you for your review ⭐⭐⭐⭐⭐! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
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Eric B.
Rating: 5 out of 5
following a purchase from 25/01/2025
Competitive prices, good gear, efficient delivery!
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Response from Bewak
Hello Eric, Thank you very much for your positive feedback! We are delighted that our prices and service suit you. See you very soon for your next outdoor adventure! The Bewak Team
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Aurélien B.
Rating: 5 out of 5
following a purchase from 28/01/2025
Excellent site that I discovered by chance while searching for a product. Found much cheaper than with the competition. I recommend
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Response from Bewak
Hello Aurélien, A big thank you for your positive review ⭐⭐⭐⭐⭐! It motivates us to continue to offer you the best possible service. We sincerely appreciate that you took the time to share your feedback. See you very soon! Julia - Customer Service Manager
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Guillaume O.
Rating: 5 out of 5
following a purchase from 30/01/2025
Order placed Thursday noon, delivered Friday noon.
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Response from Bewak
Hello Guillaume, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a good day. The Bewak Team
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Julia H.
Rating: 5 out of 5
following a purchase from 25/01/2025
Order perfect, everything went well!
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Response from Bewak
Hello Julia, A big thank you for your review! Have a good day from the whole team Julia - Customer Service Manager
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Sébastien D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Simple and effective site.
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Response from Bewak
Hello Sébastien, A big thank you for your review! Have a good day from the whole team The Bewak Team
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Mederic B.
Rating: 5 out of 5
following a purchase from 26/01/2025
Transaction ok, fast delivery, and moreover a super product. Thank you!
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Response from Bewak
Hello Mederic, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a good day. The Bewak Team
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