Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Go for it!!! Delivery in 32 hours, I received my backpack just before leaving for camping, I loved it, super comfortable, I had a very very good experience, I highly recommend, thanks again to the Bewak team
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Response from Bewak
Hello, Thank you for this enthusiastic review! We are delighted that your backpack accompanied you so quickly before your camping trip. Your satisfaction is our greatest reward. See you soon on Bewak! The Bewak Team
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Valérie M.
Rating: 5 out of 5
following a purchase from 10/07/2025
First order on the Be-Wak.fr site and I am not disappointed at all. Order and delivery top-notch.
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Response from Bewak
Hello Valérie, Thank you for your very positive first feedback! We are delighted to count you among our new satisfied customers. See you soon for your next outdoor adventures! The Bewak Team
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Frederic A.
Rating: 5 out of 5
following a purchase from 11/06/2025
Exchange before ordering with clear and precise response. Fast delivery.
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Response from Bewak
Hello Frédéric, Thank you for your trust! We are happy to have been able to assist you with your purchase and that the delivery was quick. Looking forward to seeing you again on Bewak! The Bewak Team
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Isabelle M.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very good responsiveness in case of questions
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Response from Bewak
Hello Isabelle, Thank you for this positive feedback! We are delighted to have been able to respond effectively to your questions. See you very soon on Bewak! The Bewak Team
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Chantal R.
Rating: 5 out of 5
following a purchase from 07/07/2025
Great. Ultra-fast delivery..
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Response from Bewak
Hello Chantal, Thank you for your message! Happy that the speed of delivery met your expectations. The Bewak Team
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Christophe Alexandra L.
Rating: 5 out of 5
following a purchase from 05/07/2025
PERFECT FAST DELIVERY ON THE ANNOUNCED DAY, PACKAGE IMPECCABLY WRAPPED
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Response from Bewak
Hello Christophe, Thank you for your enthusiastic feedback! We always do our best to meet the announced deadlines and take care of our packaging. See you soon on Bewak! The Bewak Team
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Marta D.
Rating: 5 out of 5
following a purchase from 03/07/2025
Ultra-fast shipping. Interesting price
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Response from Bewak
Hello Marta, Thank you for your feedback! We are happy that the speed of shipping and our competitive prices satisfied you. See you soon! The Bewak Team
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Alice F.
Rating: 2 out of 5
following a purchase from 21/06/2025
Lack of responsiveness for a product return!
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Response from Bewak
Hello Alice, We are sorry for this lack of responsiveness. Your feedback is well noted and we will strengthen our processing times for this type of request. Thank you for your feedback which helps us improve. The Bewak Team
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Cécile M.
Rating: 4 out of 5
following a purchase from 21/04/2025
I finally tested my Monterey air 5 inflatable tent. I am satisfied and I hope to have a great vacation this year and in the years to come. Many camping trips are on the horizon!
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Response from Bewak
Hello Cécile, Thank you for your experience feedback! We are happy that the tent suits you and we wish you very nice camping adventures with it. The Bewak Team
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Jerome T.
Rating: 2 out of 5
following a purchase from 28/06/2025
Fast delivery to a pickup point. Unfortunately, I cannot pick up my package (store closed). I contacted my seller site which has not reacted to this day. So very disappointed with the service
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Response from Bewak
Hello Jérôme, Following your email yesterday at 10:28 PM, Emmanuel contacted you today for the shipment of a new product. We did not have the information that the pickup point you selected was closed (certainly for summer holidays). Your package was returned to us yesterday afternoon, leaving us no time to contact you. Please feel free to contact us at 04.73.35.90.79 if you encounter a problem. Julia - Customer Service Manager
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Michael T.
Rating: 5 out of 5
following a purchase from 23/06/2025
Everything is perfect.
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Response from Bewak
Hello Michael, Thank you for this message that is nice to read! We are delighted that everything was perfect for you. See you soon on Bewak! The Bewak Team
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Julie R.
Rating: 4 out of 5
following a purchase from 28/06/2025
Quick shipment. Order as expected
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Response from Bewak
Hello Julie, Thank you very much for your positive feedback! We are happy that everything went well with your order. See you soon on Bewak! The Bewak Team
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Bernard I.
Rating: 5 out of 5
following a purchase from 03/07/2025
Package received in 48 hours. Perfect
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Response from Bewak
Hello Bernard, Thank you for this feedback! We are delighted that the delivery met your expectations. See you soon on Bewak for new outdoor adventures! The Bewak Team
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Patrick L.
Rating: 5 out of 5
following a purchase from 28/06/2025
Fast delivery. The bags seem to be of good quality, to see in use.
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Response from Bewak
Hello Patrick, Thank you for your positive feedback! Happy that the delivery was fast. We look forward to your opinion after a few outings to confirm the quality of the bags. The Bewak Team
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Jérome G.
Rating: 5 out of 5
following a purchase from 27/05/2025
Delivery a bit long due to unavailable material but everything is back to normal; easy phone exchanges which is reassuring and very pleasant
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Response from Bewak
Hello Jérôme, Thank you for your understanding and your feedback. We are glad that the phone exchanges brought you peace of mind during the wait. We are doing our best to improve our restocking times. Julia - Customer Service Manager
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Chrystel L.
Rating: 5 out of 5
following a purchase from 09/06/2025
Super very happy with my purchase
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Response from Bewak
Hello Chrystel, Thank you for your message! We are delighted that your purchase satisfies you. Looking forward to seeing you again on Bewak! The Bewak Team
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Bernard W.
Rating: 5 out of 5
following a purchase from 28/06/2025
Competitive prices and order received on time.
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Response from Bewak
Hello Bernard, Thank you for this positive feedback! We do our best to maintain attractive prices and reliable delivery. See you soon on Bewak! The Bewak Team
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Mélanie C.
Rating: 5 out of 5
following a purchase from 08/06/2025
Perfect experience!
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Response from Bewak
Hello Mélanie, Thank you for this enthusiastic feedback! We are delighted that your experience was perfect. See you soon on Bewak! The Bewak Team
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Nicolas M.
Rating: 5 out of 5
following a purchase from 16/06/2025
Express delivery and quality product
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Response from Bewak
Hello Nicolas, Thank you for your positive feedback! We are happy that the speed of delivery and the quality of the product satisfied you. See you very soon! The Bewak Team
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Pierre R.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very good
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Response from Bewak
Hello Pierre, Thank you for this message! We are delighted that everything went well. See you soon on Bewak! The Bewak Team
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Yvan P.
Rating: 5 out of 5
following a purchase from 01/07/2025
Material not yet tried but nothing to say about the delivery. Fast and efficient.
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Response from Bewak
Hello Yvan, Thank you for your feedback! We are happy that the shipping went well. Looking forward to your opinion after use! The Bewak Team
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Yann M.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very good order tracking by email step by step. Fast service!
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Response from Bewak
Hello Yann, Thank you for this encouraging feedback! We are delighted that the email tracking and the speed of service pleased you. See you very soon on Bewak! The Bewak Team
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Gilles C.
Rating: 5 out of 5
following a purchase from 03/06/2025
Great value for money, fast service and delivery... Packaging okay, very satisfied with 2 different purchases
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Response from Bewak
Hello Gilles, Thank you very much for your loyalty and this very positive feedback! We are delighted that our offers and our service suit you, and that your two orders satisfy you. See you very soon for your next outdoor purchases! The Bewak Team
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Fabrice D.
Rating: 5 out of 5
following a purchase from 21/06/2025
Best price found for an MSR tent. Very fast delivery.
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Response from Bewak
Hello Fabrice, Thank you for your feedback! We are delighted that you found the best price with us and that the delivery was fast. Excellent experience with your MSR tent, and we look forward to seeing you again on Bewak! The Bewak Team
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Pierre R.
Rating: 5 out of 5
following a purchase from 28/05/2025
This was my first order on Bewak and everything went well. Purchase of a Deuter backpack, at the best price.
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Response from Bewak
Hello Pierre, A big thank you for your trust! We are happy that your first experience pleased you and that you are satisfied with your Deuter backpack at the best price. See you very soon for new outdoor adventures! The Bewak Team
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Patrice F.
Rating: 5 out of 5
following a purchase from 26/06/2025
Well-made site, interesting prices, very fast delivery.
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Response from Bewak
Hello Fabrice, Thank you very much for your compliments! We are delighted that our new site, our prices, and the speed of delivery suit you. See you very soon on Bewak! The Bewak Team
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Nicolas B.
Rating: 5 out of 5
following a purchase from 01/06/2025
I easily found the product I was looking for, the product descriptions are well done, complete, the delivery went very well, and the product was compliant.
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Response from Bewak
Hello Nicolas, Thank you very much for your detailed feedback! We are delighted that you easily found what you were looking for and that the product descriptions were helpful. We strive to provide complete sheets to best guide our customers. Also happy that the delivery went well and that the product met your expectations. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Louise M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Great, I received the backpack in 48 hours! and the product is just perfect.
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Response from Bewak
Hello Louise, Thank you for your great feedback! Glad that your backpack arrived quickly and meets your expectations. Excellent preparation for your upcoming outings! The Bewak Team
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Anne-Laure C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Very fast delivery, very responsive customer service
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Response from Bewak
Hello Anne-Laure, Thank you for this message! We strive to offer speed and responsiveness. Glad you liked it. See you soon on Bewak! The Bewak Team
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Jacques D.
Rating: 5 out of 5
following a purchase from 26/05/2025
Quality of service and customer listening at the rendezvous
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Response from Bewak
Hello Jacques, Thank you for this positive feedback! We are happy that the quality of our service and our listening satisfied you. See you soon on Bewak for your next outdoor adventures! The Bewak Team
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Sylvain Q.
Rating: 2 out of 5
following a purchase from 08/05/2025
Delivery took way too long. 1 month to receive my order.....
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Response from Bewak
Hello Sylvain, Thank you for your honesty. We are sorry that your self-inflating mattress took nearly a month to reach you, largely due to an unexpected delivery delay from our supplier. This setback does not reflect our usual service, and your feedback is valuable for improving our responsiveness. We apologize for this situation. We remain at your disposal and hope that your mattress fully meets its functions. See you soon on Bewak! The Bewak Team
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Laure Et Sebastien M.
Rating: 5 out of 5
following a purchase from 25/05/2025
I highly recommend this site. The order was quick to place on the site, it was shipped the same day to be delivered the next day. The service even contacted me by phone before shipping to confirm the delivery address. I sincerely thank the team as I received the bag the day before my bike hike.
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Response from Bewak
Hello Laure and Sébastien, A huge thank you for your very positive feedback! We are delighted that our service allowed you to go hiking well equipped. See you soon on Bewak for your next getaways! The Bewak Team
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Franck B.
Rating: 5 out of 5
following a purchase from 17/05/2025
Fast delivery, very careful packaging
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Response from Bewak
Hello Franck, Thank you for this feedback! We take great care in our shipments and are glad that you liked it. See you soon on Bewak! The Bewak Team
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Pascal P.
Rating: 4 out of 5
following a purchase from 23/05/2025
Very good
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Response from Bewak
Hello Pascal, Thank you for your message! We are happy that everything suited you. See you soon on Bewak! The Bewak Team
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Joel P.
Rating: 5 out of 5
following a purchase from 19/05/2025
In line with expectations and fast and smooth delivery.
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Response from Bewak
Hello Joel, Thank you for this positive feedback! Your satisfaction is our priority and we are happy to count you among our customers. See you soon on Bewak! The Bewak Team
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Bernard B.
Rating: 5 out of 5
following a purchase from 12/05/2025
Good price, fast delivery, well packaged
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Response from Bewak
Hello Bernard, Thank you for this feedback! We do our best to offer competitive prices with top-notch logistics service. See you soon on Bewak! The Bewak Team
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Edmonde G.
Rating: 5 out of 5
following a purchase from 14/05/2025
I received my order very quickly, I think I was delivered in 3 days. The only downside is that I ordered my bike bag in black and received it in gray, but it looks very good in gray so I will keep it. Especially since I encountered some difficulties with the payment method, I called and they were able to help me very well. I recommend
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Response from Bewak
Hello Edmonde, Thank you very much for your warm feedback! We are delighted to learn that your order was delivered quickly and that our team was able to assist you with your payment difficulties. We are also happy that you like the gray bag, it is indeed the one you ordered but it's true that the difference between Asphalt gray and black is hard to see. See you soon on Bewak! The Bewak Team
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Eric T.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fast delivery and compliant product
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Response from Bewak
Hello Eric, A big thank you for your feedback! We are happy that our efficiency and follow-up met your expectations. See you soon on Bewak! The Bewak Team
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Rudy B.
Rating: 5 out of 5
following a purchase from 20/04/2025
Very good follow-up, efficient and fast. Very satisfied with the service.
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Response from Bewak
Hello Rudy, Thank you for your positive feedback! We are delighted that everything went as planned. See you soon on Bewak! The Bewak Team
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Victorien D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Perfect!
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Response from Bewak
Hello Victorien, Thank you for your message! We are delighted that everything went perfectly. Your feedback encourages us to continue providing the best possible service. See you very soon on Bewak! The Bewak Team
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