Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Hello Jean-Claude, Thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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Marc Et Nelly G.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very fast delivery, competitive price
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Response from Bewak
Hello Nelly and Marc, A big thank you for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and provide you with the best possible service. We sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Service Manager
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Aurelien M.
Rating: 5 out of 5
following a purchase from 16/01/2025
Fast delivery, product as described, nothing to complain about!
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Response from Bewak
Hello Aurélien, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Panagiotis K.
Rating: 5 out of 5
following a purchase from 06/01/2025
Excellent!!!!
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Response from Bewak
Hello Panagiotis, Thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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Christophe M.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very pleasant surprise, first order and delighted. I highly recommend
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Response from Bewak
Hello Christophe, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Jacques G.
Rating: 5 out of 5
following a purchase from 02/05/2023
Order without any issues.
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Response from Bewak
Hello Jacques, A big thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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Christian B.
Rating: 5 out of 5
following a purchase from 14/01/2025
Perfect service and faster than announced. However, it is ridiculous to send 9 emails when the objective information they contain could be put into one, for the greater benefit of the planet. Similarly, asking for 3 authentication numbers does not add anything more than the first in terms of security. If you want to let me know that you will not objectively take this feedback into account and that it only serves to boost your image with your superior, you just need to not acknowledge receipt of it.
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Response from Bewak
Hello Christian, Thank you very much for taking the time to share your feedback! We are delighted to know that you like our site. Regarding the emails, we strive to send only those that are useful and mandatory. They are also followed by payment and delivery tracking emails that we do not manage. We take your comments into account and will see if it is possible to further reduce the number of emails. We hope to continue to satisfy you and remain at your disposal for any questions. See you soon! Julia - Customer Service Manager
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Christophe M.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast! Ordered on Monday around 11:00, package arrived the next day Tuesday around 12:00. Well done! I recommend
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Response from Bewak
Hello Christophe, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Gérard B.
Rating: 5 out of 5
following a purchase from 12/01/2025
Fast delivery, product as described
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Response from Bewak
Hello Gérard, A big thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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Christophe P.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very good communication and real customer service!
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Response from Bewak
Hello Christophe, A big thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. Julia - Customer Service Manager
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Marina C.
Rating: 5 out of 5
following a purchase from 03/01/2025
Speed and efficiency. Good explanations.
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Response from Bewak
Hello Marina, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Jeannine P.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very good, no problems
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Response from Bewak
Hello, A big thank you for your feedback! Have a nice day from the entire La Team Bewak team
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Dany P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Top phone advice followed by fast delivery. I recommend
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Response from Bewak
Hello Dany, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Joefrey L.
Rating: 5 out of 5
following a purchase from 30/12/2024
Question asked by email and quick response, order received within a very correct timeframe (a bit longer than other purchases elsewhere but it was the carrier that was slower than usual, probably due to the busy holidays). A site to remember for future purchases and to recommend without hesitation.
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Response from Bewak
Hello Joefrey, Thank you very much for your positive review ⭐⭐⭐⭐⭐ and your understanding regarding the slightly longer delivery times during the holiday season. Your comment motivates us to improve and provide you with the best possible service. We sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Service Manager
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Angelique B.
Rating: 5 out of 5
following a purchase from 07/01/2025
Very fast delivery, product as described, attractive price
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Response from Bewak
Hello Angélique, Thank you for your review. We are delighted to hear of your satisfaction, which we share with the entire team. Have a great day. The Bewak Team
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Isinger L.
Rating: 5 out of 5
following a purchase from 26/12/2024
Everything went well
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Response from Bewak
Hello Isinger, Thank you very much for your review! Have a great day from the whole team. Julia - Customer Service Manager
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Jeanine S.
Rating: 5 out of 5
following a purchase from 08/01/2025
Easy-to-access site, efficient customer service and delivery.
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Response from Bewak
Hello, Thank you very much for your review! Have a great day from the whole team. The Bewak Team
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Anne-Pascale P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very satisfied with my order. Delivery time respected and package in good condition.
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Response from Bewak
Hello Anne-Pascale, Thank you very much for your review! Have a great day from the whole team. The Bewak Team
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Maryse V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect for the responsiveness and the ordered product!
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Response from Bewak
Hello Maryse, Thank you very much for your review! Have a great day from the whole team. Julia - Customer Service Manager
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Thirry B.
Rating: 4 out of 5
following a purchase from 02/01/2025
I had to add links to the chains to make them the right size…
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Response from Bewak
Hello Thirry, Thank you for your feedback. The snow chains being adaptable to several tire sizes, links need to be added or removed. We hope they will meet your expectations perfectly. Have a nice day. The Bewak Team
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Stéphanie V.
Rating: 5 out of 5
following a purchase from 02/01/2025
Lower prices than elsewhere for some products. Fast and careful shipping
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Response from Bewak
Hello Stéphanie, Thank you very much for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and provide you with the best possible service. We sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Service Manager
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Bénédicte J.
Rating: 5 out of 5
following a purchase from 30/12/2024
Very good, perfect service. I recommend
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Response from Bewak
Hello Bénédicte, Thank you for your review. We are delighted to hear of your satisfaction, which we share with the entire team. Have a great day. The Bewak Team
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Mick V.
Rating: 5 out of 5
following a purchase from 22/12/2024
Fortunately, the necessary snow chains are in stock at Bewak. Delivered quickly to Nancy and picked up from the Netherlands in Savoie. Completely well organized. Good price, fast delivery. Perfect.
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Response from Bewak
Hello Mick, Thank you for your review. We are delighted to hear that you found the snow chains you needed and received them on time. Have a great day. The Bewak Team
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Viviane T.
Rating: 5 out of 5
following a purchase from 02/01/2025
Order delivered in record time!
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Response from Bewak
Hello Viviane, Thank you very much for your feedback. We are delighted to have met your expectations. Have a nice day. The Bewak Team
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Pierre D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good, order delivered quickly and as described.
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Response from Bewak
Hello Pierre, Thank you for your feedback. We are delighted to hear your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Bernard S.
Rating: 5 out of 5
following a purchase from 26/12/2024
It is quite rare for me to decide to leave a review on the Internet, however, the quality of the service I received is worth these few lines. The prices are very competitive, moreover, I had made a mistake in the delivery address, and the package remained at the store. The seller, seeing that I lived far away, took the time to call me to ask if I wanted him to send me the package, which I received two days later. Impeccable service. Hats off!
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Response from Bewak
Hello Bernard, A big thank you for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and offer you the best possible service. We sincerely appreciate that you took the time to share your feedback. See you very soon! Julia - Customer Service Manager
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Massimo G.
Rating: 5 out of 5
following a purchase from 26/12/2024
very good price, ergonomic site, fast delivery, perfect product.
I recommend
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Caroline B.
Rating: 5 out of 5
following a purchase from 28/11/2024
Product purchased and delivery, everything is perfect!
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Odette P.
Rating: 5 out of 5
following a purchase from 23/12/2024
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Jacky Z.
Rating: 5 out of 5
following a purchase from 18/05/2024
Top ...
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Claude D.
Rating: 5 out of 5
following a purchase from 21/12/2024
Very good and fast delivery
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Sylvie G.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good phone contact with advice. Fast shipping and delivery. Second order on this site. Always top!
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Mathilde P.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very fast shipping, quality product.
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Sabine R.
Rating: 5 out of 5
following a purchase from 02/12/2024
Reliable site. Tracked delivery. I recommend
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Philippe G.
Rating: 5 out of 5
following a purchase from 15/12/2024
Material received very quickly and well packaged, I recommend.
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Natacha M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very fast shipping
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Julien T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Well received, complete, not yet tried
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Christian V.
Rating: 4 out of 5
following a purchase from 08/12/2024
Very good site and very good products but a bit long delays (8 days from order to delivery).
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Anthony R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Order prepared and shipped on time as indicated. Delivery less than 48 hours after the order. Snow chains conforming and well packaged. Professional and fast, this is becoming rare.
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Thierry B.
Rating: 5 out of 5
following a purchase from 02/12/2024
The product was delivered as agreed and within the agreed time.
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