Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Well-made site, interesting prices, very fast delivery.
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Response from Bewak
Hello Fabrice, Thank you very much for your compliments! We are delighted that our new site, our prices, and the speed of delivery suit you. See you very soon on Bewak! The Bewak Team
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Nicolas B.
Rating: 5 out of 5
following a purchase from 01/06/2025
I easily found the product I was looking for, the product descriptions are well done, complete, the delivery went very well, and the product was compliant.
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Response from Bewak
Hello Nicolas, Thank you very much for your detailed feedback! We are delighted that you easily found what you were looking for and that the product descriptions were helpful. We strive to provide complete sheets to best guide our customers. Also happy that the delivery went well and that the product met your expectations. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Louise M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Great, I received the backpack in 48 hours! and the product is just perfect.
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Response from Bewak
Hello Louise, Thank you for your great feedback! Glad that your backpack arrived quickly and meets your expectations. Excellent preparation for your upcoming outings! The Bewak Team
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Anne-Laure C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Very fast delivery, very responsive customer service
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Response from Bewak
Hello Anne-Laure, Thank you for this message! We strive to offer speed and responsiveness. Glad you liked it. See you soon on Bewak! The Bewak Team
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Jacques D.
Rating: 5 out of 5
following a purchase from 26/05/2025
Quality of service and customer listening at the rendezvous
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Response from Bewak
Hello Jacques, Thank you for this positive feedback! We are happy that the quality of our service and our listening satisfied you. See you soon on Bewak for your next outdoor adventures! The Bewak Team
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Sylvain Q.
Rating: 2 out of 5
following a purchase from 08/05/2025
Delivery took way too long. 1 month to receive my order.....
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Response from Bewak
Hello Sylvain, Thank you for your honesty. We are sorry that your self-inflating mattress took nearly a month to reach you, largely due to an unexpected delivery delay from our supplier. This setback does not reflect our usual service, and your feedback is valuable for improving our responsiveness. We apologize for this situation. We remain at your disposal and hope that your mattress fully meets its functions. See you soon on Bewak! The Bewak Team
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Laure Et Sebastien M.
Rating: 5 out of 5
following a purchase from 25/05/2025
I highly recommend this site. The order was quick to place on the site, it was shipped the same day to be delivered the next day. The service even contacted me by phone before shipping to confirm the delivery address. I sincerely thank the team as I received the bag the day before my bike hike.
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Response from Bewak
Hello Laure and Sébastien, A huge thank you for your very positive feedback! We are delighted that our service allowed you to go hiking well equipped. See you soon on Bewak for your next getaways! The Bewak Team
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Franck B.
Rating: 5 out of 5
following a purchase from 17/05/2025
Fast delivery, very careful packaging
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Response from Bewak
Hello Franck, Thank you for this feedback! We take great care in our shipments and are glad that you liked it. See you soon on Bewak! The Bewak Team
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Joel P.
Rating: 5 out of 5
following a purchase from 19/05/2025
In line with expectations and fast and smooth delivery.
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Response from Bewak
Hello Joel, Thank you for this positive feedback! Your satisfaction is our priority and we are happy to count you among our customers. See you soon on Bewak! The Bewak Team
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Bernard B.
Rating: 5 out of 5
following a purchase from 12/05/2025
Good price, fast delivery, well packaged
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Response from Bewak
Hello Bernard, Thank you for this feedback! We do our best to offer competitive prices with top-notch logistics service. See you soon on Bewak! The Bewak Team
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Edmonde G.
Rating: 5 out of 5
following a purchase from 14/05/2025
I received my order very quickly, I think I was delivered in 3 days. The only downside is that I ordered my bike bag in black and received it in gray, but it looks very good in gray so I will keep it. Especially since I encountered some difficulties with the payment method, I called and they were able to help me very well. I recommend
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Response from Bewak
Hello Edmonde, Thank you very much for your warm feedback! We are delighted to learn that your order was delivered quickly and that our team was able to assist you with your payment difficulties. We are also happy that you like the gray bag, it is indeed the one you ordered but it's true that the difference between Asphalt gray and black is hard to see. See you soon on Bewak! The Bewak Team
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Eric T.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fast delivery and compliant product
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Response from Bewak
Hello Eric, A big thank you for your feedback! We are happy that our efficiency and follow-up met your expectations. See you soon on Bewak! The Bewak Team
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Rudy B.
Rating: 5 out of 5
following a purchase from 20/04/2025
Very good follow-up, efficient and fast. Very satisfied with the service.
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Response from Bewak
Hello Rudy, Thank you for your positive feedback! We are delighted that everything went as planned. See you soon on Bewak! The Bewak Team
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Victorien D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Perfect!
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Response from Bewak
Hello Victorien, Thank you for your message! We are delighted that everything went perfectly. Your feedback encourages us to continue providing the best possible service. See you very soon on Bewak! The Bewak Team
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Elisabeth J.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fluid search and precise product description on the site. Super fast delivery!
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Response from Bewak
Hello Elisabeth, Thank you for your positive feedback! We are happy that the navigation on our site and the speed of delivery met your expectations. See you soon on Bewak! Your feedback is valuable to us! The Bewak Team
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Mikael C.
Rating: 5 out of 5
following a purchase from 14/05/2025
Extremely fast delivery, product as described, nothing to complain about, I am very satisfied with my first purchase on your site
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Response from Bewak
Hello Mikael, Thank you very much for your trust and this positive feedback! We are delighted that your first experience with us was satisfactory. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Gaëtan M.
Rating: 5 out of 5
following a purchase from 28/04/2025
Perfect. Top responsiveness.
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Response from Bewak
Hello Gaëtan, Thank you for your enthusiastic feedback! We are delighted to learn that you appreciated our responsiveness, which is a fundamental value for us. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Thierry J.
Rating: 5 out of 5
following a purchase from 13/05/2025
Order received very quickly. - Perfect
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Response from Bewak
Hello Thierry, A big thank you for your positive feedback! We are delighted that your order arrived quickly and that everything is perfect. See you soon for your next outdoor adventures! The Bewak Team
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Thierry V.
Rating: 5 out of 5
following a purchase from 06/05/2025
As described
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Response from Bewak
Hello Thierry, Thank you very much for your positive review and your 5/5 rating! We are happy that the product met your expectations. See you very soon on Bewak! The Bewak Team
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Emilie W.
Rating: 5 out of 5
following a purchase from 06/05/2025
Very fast order
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Response from Bewak
Hello Emilie, We warmly thank you for your positive feedback regarding the speed of your order. It is always a pleasure to know that our efforts to serve you are paying off. Please feel free to reach out to us for your future outdoor equipment needs. See you soon on Bewak! The Bewak Team
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Sophie D.
Rating: 5 out of 5
following a purchase from 31/03/2025
Product (snowshoes) delivered quickly and as expected. Interesting price. Very satisfied!
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Response from Bewak
Hello Sophie, We warmly thank you for your positive feedback regarding our snowshoes! We are delighted to learn that the speed of delivery and the quality-price ratio met your expectations. Your satisfaction is our greatest reward. Thank you for your trust! The Bewak Team
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Sandie D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Very satisfied with the customer service of this site, which did not hesitate to call me directly to best adjust my order.
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Response from Bewak
Hello Sandie, Thank you very much for your positive feedback! We are delighted that our customer service was able to meet your expectations by contacting you directly to adjust your order. Your satisfaction is our priority. Thank you again for your trust! See you very soon on Bewak! The Bewak Team
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Sophie B.
Rating: 5 out of 5
following a purchase from 26/04/2025
Top delivery, super fast and as announced! I highly recommend
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Response from Bewak
Hello Sophie, Thank you very much for your flattering review! We are delighted to learn that your delivery experience was positive and that everything was as expected. Your recommendation deeply touches us and encourages us to continue providing quality service. See you soon for your next outdoor equipment! The Bewak Team
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Barrieu M.
Rating: 5 out of 5
following a purchase from 06/05/2025
Well-packaged parcel and fast shipping. Very good.
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Response from Bewak
Hello Michael, Thank you for your feedback! We are happy that the shipment went well and that the package arrived in good condition. Your satisfaction is our priority and your encouragement motivates us to continue providing quality service. Looking forward to seeing you again on our site. The Bewak Team
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Patrice B.
Rating: 5 out of 5
following a purchase from 04/05/2025
Products conform to the order, Ortlieb front bags, fast delivery. Practical website. I recommend this site.
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Response from Bewak
Hello Patrice, Thank you for your recommendation! We are delighted that the Ortlieb bags meet your satisfaction and that you found our site practical. See you very soon! The Bewak Team
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Jérémy C.
Rating: 5 out of 5
following a purchase from 27/04/2025
Website dedicated to outdoor sports with quality brands (Gregory...), fast delivery after shipment, nothing to say
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Response from Bewak
Hello Jérémy, Thank you very much for your feedback! We are delighted to learn that our selection of quality brands and our fast delivery met your expectations. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again on be-wak.fr for your next adventures! The Bewak Team
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Joël S.
Rating: 5 out of 5
following a purchase from 05/05/2025
Excellent
Product as described and very fast delivery
It was perfect
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Response from Bewak
Hello Joël, Thank you very much for your feedback! We are delighted to learn that you found the product to meet your expectations and that the delivery was fast. See you very soon on our site! The Bewak Team
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Aline M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Incredible speed in processing the order and shipping, the item was with me in 48 hours and the prices are unbeatable
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Response from Bewak
Hello Aline, Thank you for this enthusiastic feedback! We always do our best to combine speed and good prices. Your satisfaction is our priority and your positive feedback encourages us to continue providing the best possible service. Glad everything went well, see you soon on Bewak! The Bewak Team
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Christophe A.
Rating: 5 out of 5
following a purchase from 24/04/2025
Package received at lightning speed and perfectly packaged. Item as described. Pleasant and ergonomic site. Excellent experience.
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Response from Bewak
Hello Christophe, What a pleasure to read your feedback! Thank you for your compliments on our site and our service. We hope to see you again soon for a new order. The Bewak Team
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Joel G.
Rating: 5 out of 5
following a purchase from 17/04/2025
Serious and fast!
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Response from Bewak
Hello Joël, We sincerely thank you for your positive feedback! It is a real pleasure to know that you appreciated our seriousness and our speed. At be-wak.fr, we are committed to providing the best possible experience for our customers. Your satisfaction is our priority, and your praise encourages us to continue on this path. See you very soon! The Bewak Team
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Marianne R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Despite the unforeseen events, everything went well and the products are satisfactory
We'll see after use
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Response from Bewak
Hello Marianne, Thank you so much for your positive feedback! We are delighted to learn that, despite the unforeseen events, you are satisfied with our products. Your satisfaction is our priority, and we look forward to hearing your opinion after use. Please feel free to reach out to us if you have any questions. The Bewak Team
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Pierrick M.
Rating: 5 out of 5
following a purchase from 28/04/2025
Fast delivery, very pleasant and professional delivery person
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Response from Bewak
Hello Pierrick, Thank you very much for your message! We are happy that the delivery went smoothly. See you soon on Bewak! The Bewak Team
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Nicolas A.
Rating: 5 out of 5
following a purchase from 27/04/2025
Fast and compliant delivery
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Response from Bewak
Hello Nicolas, We warmly thank you for your positive feedback! It is a pleasure to know that you appreciated our fast and compliant delivery. Your satisfaction is our priority, and your opinion encourages us to continue providing quality service. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
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Didier V.
Rating: 5 out of 5
following a purchase from 25/04/2025
The site is very good, easy to use, and the shipping is super fast. I definitely recommend...
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Response from Bewak
Hello Didier, Thank you for your feedback! We are happy that you found our site easy to use and that the delivery was fast. See you very soon on Bewak! The Bewak Team
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Jerome L.
Rating: 5 out of 5
following a purchase from 22/04/2025
Great choice of quality products, fast and compliant delivery, thank you be-wak!
I recommend
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Response from Bewak
Hello Jérôme, Thank you very much for your positive review! We are delighted that the variety and quality of our products as well as the speed of delivery satisfied you. See you soon on Bewak! The Bewak Team
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Blandine L.
Rating: 5 out of 5
following a purchase from 18/04/2025
I am returning an item because it is not suitable, so I will give my opinion after being refunded
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Response from Bewak
Hello Blandine, We have received the return of the Packing Cube and processed the refund on 30/04. I remain at your disposal. Have a nice day. Julia from Customer Service
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Patrick G.
Rating: 5 out of 5
following a purchase from 12/04/2025
fast delivery
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Response from Bewak
Hello Patrick, Thank you very much for your positive feedback regarding our delivery service! We are delighted to hear that you appreciated its speed. At be-wak.fr, we strive to provide quality service and your comments are a great source of motivation for our team. Please feel free to reach out to us for your future outdoor equipment needs. See you soon on Bewak! The Bewak Team
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Thierry G.
Rating: 2 out of 5
following a purchase from 29/03/2025
Announced on the site that delivery is 24 to 48 hours, in reality 17 days, and I only received feedback after calling after 8 days without news.
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Response from Bewak
Hello Thierry, I am sorry for the inconvenience regarding the delivery of your order. I understand your frustration with the longer delay than you expected. To clarify, when a product is indicated as being restocked on our site, it means that it is not immediately available in stock. This was the case with the folding bucket. The announced delivery time of 24 to 48 hours applies from the moment the product is shipped from our warehouse. In your case, the shipping delay was due to the time needed for the product to be restocked. We strive to provide accurate information on product availability, shipping times, and delivery times. However, delays can occur, especially in the case of restocking. We thank you for your understanding and remain at your disposal for any further questions or assistance. I wish you a nice day. Best regards, Julia - Customer Service Manager
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Sylvain R.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very professional, attentive, and very quick. I recommend
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Response from Bewak
Hello Sylvain, We sincerely thank you for your flattering feedback! We are delighted to hear that you found our team professional, attentive, and quick. Your satisfaction is our priority, and your recommendation encourages us to continue in this direction. Thank you again for your trust! See you very soon The Bewak Team
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Michel P.
Rating: 5 out of 5
following a purchase from 16/04/2025
thank you to the bewak team I received my bike bags quickly and they suit me perfectly.
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Response from Bewak
Hello Michel, We are delighted that you like your bike bags and that the delivery was quick. Your satisfaction is our priority! See you very soon for your next outdoor adventures! The Bewak Team -
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