Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.
Order placed at 12pm, processed and shipped in 2 hours and delivered the next day. I did not opt for special delivery, very satisfied. I did not know the site, I will definitely come back. Thank you Bewak team!
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Response from Bewak
Hello Adrien, Thank you for your great feedback! We are happy to have surprised you with our speed. We hope to see you again soon for your next order! The Bewak Team
J
Jean Marie D.
Rating: 4 out of 5
following a purchase from 28/01/2025
Good product
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Response from Bewak
Hello Jean-Marie, Thank you for your review! We are happy that the product suits you. See you soon! The Bewak Team
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Santiago J.
Rating: 5 out of 5
following a purchase from 18/01/2025
The communication was very good in terms of timing and quality
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Response from Bewak
Hello Santiago! Thank you very much for your comment. We are glad to know that our communication and service have met your expectations. See you soon! The Bewak Team
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Alain A.
Rating: 4 out of 5
following a purchase from 03/02/2025
Delivery ok material ok
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Response from Bewak
Hello Alain, Thank you for your feedback! We are delighted that everything went well. See you soon for your next order! The Bewak Team
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Nicolas C.
Rating: 5 out of 5
following a purchase from 03/02/2025
Excellent.
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Response from Bewak
Hello Nicolas, A big thank you for your review! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
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Emeric C.
Rating: 5 out of 5
following a purchase from 03/02/2025
Perfect!
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Response from Bewak
Hello Emeric, A big thank you for your review! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
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Véronique C.
Rating: 5 out of 5
following a purchase from 29/01/2025
Delivery on time.
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Response from Bewak
Hello Véronique, Thank you for your feedback! We are delighted that the delivery met your expectations. See you soon! The Bewak Team
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Michel A.
Rating: 5 out of 5
following a purchase from 04/02/2025
Order placed on Tuesday and material received on Wednesday, excellent responsiveness. The snowshoes were tried on Thursday, very satisfied with the product and the price at -35%!! The 5 stars are well deserved.
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Response from Bewak
Hello Michel, A big thank you for your great feedback! We are delighted that your order arrived quickly and that you are satisfied with your snowshoes. Enjoy your snowy outings! See you soon, The Bewak Team
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Florence G.
Rating: 4 out of 5
following a purchase from 30/01/2025
Description of the material conforms to reality
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Response from Bewak
Hello Florence, We are delighted that the product perfectly meets your expectations! Thank you for your feedback and see you soon for a new outdoor adventure! The Bewak Team
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Alex M.
Rating: 5 out of 5
following a purchase from 03/02/2025
1st order. Perfect. Quick delivery.
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Response from Bewak
Hello Alex, Thank you for your trust! We hope this first order will not be the last. See you very soon! The Bewak Team
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Hubert R.
Rating: 5 out of 5
following a purchase from 30/01/2025
Great, fast and available. Thank you
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Response from Bewak
Hello Hubert, Thank you for your positive feedback! We are happy to have been able to satisfy you. See you very soon on our site! The Bewak Team
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Philippe B.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast delivery and conforms to the order
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Response from Bewak
Hello Philippe, Thank you for taking the time to share your experience. We are delighted that your order arrived quickly and met your expectations. See you soon for your next order! The Bewak Team
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Maxime W.
Rating: 5 out of 5
following a purchase from 26/01/2025
Perfect
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Response from Bewak
Hello Maxime, A big thank you for your review ⭐⭐⭐⭐⭐! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
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Eric B.
Rating: 5 out of 5
following a purchase from 25/01/2025
Competitive prices, good gear, efficient delivery!
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Response from Bewak
Hello Eric, Thank you very much for your positive feedback! We are delighted that our prices and service suit you. See you very soon for your next outdoor adventure! The Bewak Team
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Aurélien B.
Rating: 5 out of 5
following a purchase from 28/01/2025
Excellent site that I discovered by chance while searching for a product. Found much cheaper than with the competition. I recommend
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Response from Bewak
Hello Aurélien, A big thank you for your positive review ⭐⭐⭐⭐⭐! It motivates us to continue to offer you the best possible service. We sincerely appreciate that you took the time to share your feedback. See you very soon! Julia - Customer Service Manager
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Guillaume O.
Rating: 5 out of 5
following a purchase from 30/01/2025
Order placed Thursday noon, delivered Friday noon.
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Response from Bewak
Hello Guillaume, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a good day. The Bewak Team
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Julia H.
Rating: 5 out of 5
following a purchase from 25/01/2025
Order perfect, everything went well!
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Response from Bewak
Hello Julia, A big thank you for your review! Have a good day from the whole team Julia - Customer Service Manager
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Sébastien D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Simple and effective site.
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Response from Bewak
Hello Sébastien, A big thank you for your review! Have a good day from the whole team The Bewak Team
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Mederic B.
Rating: 5 out of 5
following a purchase from 26/01/2025
Transaction ok, fast delivery, and moreover a super product. Thank you!
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Response from Bewak
Hello Mederic, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a good day. The Bewak Team
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Fabien L.
Rating: 5 out of 5
following a purchase from 18/01/2025
Perfect, nothing to report
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Response from Bewak
Hello Fabien, A big thank you for your review! Have a nice day from all of us at La Team Bewak
J
Jean-Charles L.
Rating: 5 out of 5
following a purchase from 18/01/2025
Navigating the Be-Wak.fr site was easy and met my expectations. The delivery time was respected and the carrier was serious and courteous. The packaging of the two products (Asgard 19.6 tent and ground mat) was perfectly effective.
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Response from Bewak
Hello Jean-Charles, Thank you for your review. We are delighted to hear of your satisfaction and that we were able to meet your expectations. Have a nice day. Julia - Customer Service Manager
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Nicolas Q.
Rating: 5 out of 5
following a purchase from 04/01/2025
Phone reception attentive to the customer. Passionate people! After my order at a sale price; I had to wait a few days... there was a stock problem. I am very satisfied because they managed to follow up with their suppliers so that I could be delivered. Once they received my order, I was delivered the next day.
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Response from Bewak
Hello Nicolas, A big thank you for your positive review ⭐⭐⭐⭐⭐ We sincerely appreciate that you took the time to share your feedback. It motivates us to improve and to offer you the best possible service. See you soon! Julia - Customer Service Manager
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Michèle B.
Rating: 4 out of 5
following a purchase from 15/01/2025
Order took a bit long to be fulfilled
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Response from Bewak
Hello Michèle, Thank you very much for taking the time to share your review! Your comment is valuable to help us improve. Indeed, your order required a restock because we did not have all the quantities you desired and we forgot to inform you of the restocking delay. I sincerely apologize for that. See you soon! Julia - Customer Service Manager
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Olivier A.
Rating: 5 out of 5
following a purchase from 24/01/2025
Service OK!
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Response from Bewak
Hello Olivier, A big thank you for your review! Have a nice day from all of us at La Team Bewak
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Fred B.
Rating: 4 out of 5
following a purchase from 19/01/2025
Nothing to report, great
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Response from Bewak
Hello Fred, A big thank you for your review! Have a nice day from all of us at La Team Bewak
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Patrick A.
Rating: 5 out of 5
following a purchase from 22/01/2025
Very good contact.
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Response from Bewak
Hello Patrick, Thank you for your review. We are delighted to hear of your satisfaction which we share with the entire team. Have a nice day. La Team Bewak
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Florent V.
Rating: 5 out of 5
following a purchase from 17/01/2025
Very attractive price and great shipping speed.
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Response from Bewak
Hello, A big thank you for your review! Have a nice day from all of us at La Team Bewak
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Camille S.
Rating: 5 out of 5
following a purchase from 07/01/2025
Purchase of a pair of TSL carbon trail poles, unbeatable price, delivery and receipt ahead of schedule, extraordinary customer service to address my glove size issue. I was disappointed with the transport bag for the poles which was not as shown in the photo: 15 days later I received a new bag and a new pair of gloves at no extra cost! Nothing to complain about, such professionalism is remarkable. Thank you Bewak ;)
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Response from Bewak
Hello Camille, A big thank you for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and to offer you the best possible service. We are delighted to have been able to meet your expectations. We wish you many beautiful hikes with your new TSL walking poles. See you soon! Julia - Customer Service Manager
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Dominique D.
Rating: 5 out of 5
following a purchase from 19/01/2025
Great! Good quality and very warm
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Fabrice P.
Rating: 5 out of 5
following a purchase from 15/01/2025
-
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Yves S.
Rating: 5 out of 5
following a purchase from 16/01/2025
Fast delivery, material conforms to my order
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Response from Bewak
Hello Yves, A big thank you for your review! Have a nice day from all of us at La Team Bewak
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Jean-Claude P.
Rating: 5 out of 5
following a purchase from 14/01/2025
All good
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Response from Bewak
Hello Jean-Claude, Thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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Marc Et Nelly G.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very fast delivery, competitive price
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Response from Bewak
Hello Nelly and Marc, A big thank you for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and provide you with the best possible service. We sincerely appreciate that you took the time to share your feedback. See you soon! Julia - Customer Service Manager
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Aurelien M.
Rating: 5 out of 5
following a purchase from 16/01/2025
Fast delivery, product as described, nothing to complain about!
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Response from Bewak
Hello Aurélien, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Panagiotis K.
Rating: 5 out of 5
following a purchase from 06/01/2025
Excellent!!!!
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Response from Bewak
Hello Panagiotis, Thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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Christophe M.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very pleasant surprise, first order and delighted. I highly recommend
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Response from Bewak
Hello Christophe, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Jacques G.
Rating: 5 out of 5
following a purchase from 02/05/2023
Order without any issues.
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Response from Bewak
Hello Jacques, A big thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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Christian B.
Rating: 5 out of 5
following a purchase from 14/01/2025
Perfect service and faster than announced. However, it is ridiculous to send 9 emails when the objective information they contain could be put into one, for the greater benefit of the planet. Similarly, asking for 3 authentication numbers does not add anything more than the first in terms of security. If you want to let me know that you will not objectively take this feedback into account and that it only serves to boost your image with your superior, you just need to not acknowledge receipt of it.
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Response from Bewak
Hello Christian, Thank you very much for taking the time to share your feedback! We are delighted to know that you like our site. Regarding the emails, we strive to send only those that are useful and mandatory. They are also followed by payment and delivery tracking emails that we do not manage. We take your comments into account and will see if it is possible to further reduce the number of emails. We hope to continue to satisfy you and remain at your disposal for any questions. See you soon! Julia - Customer Service Manager
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Christophe M.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast! Ordered on Monday around 11:00, package arrived the next day Tuesday around 12:00. Well done! I recommend
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Response from Bewak
Hello Christophe, Thank you for your feedback. We are delighted to hear of your satisfaction, which we share with the entire team. Have a nice day. The Bewak Team
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Gérard B.
Rating: 5 out of 5
following a purchase from 12/01/2025
Fast delivery, product as described
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Response from Bewak
Hello Gérard, A big thank you for your feedback! Have a nice day from the entire Julia team - Customer Service Manager
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