Customer reviews of Bewak

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 744 published reviews

Summary of reviews

Bewak consistently delivers quick and reliable service, with many reviewers highlighting fast shipping, on-time delivery, and well-organized order processing that keeps customers informed and satisfied. The product experience is described as matching descriptions and expectations, often arriving in careful packaging and in good condition, with several notes praising the quality and suitability of items like tents and bike bags. Customer support is repeatedly commended for responsiveness, with several reviewers mentioning helpful phone and email assistance and proactive follow-up to ensure compatibility and satisfaction. The store is portrayed as offering competitive pricing, broad selection, and trustworthy service, earning repeat customers and strong recommendations.

4 star reviews

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C
Christian V.
Rating: 4 out of 5
following a purchase from 08/12/2024
Very good site and very good products but a bit long delays (8 days from order to delivery).
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Daniel D.
Rating: 4 out of 5
following a purchase from 06/12/2024
Clear site, order tracking
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Pauline M.
Rating: 4 out of 5
following a purchase from 04/12/2024
fast shipping and receipt, interesting price
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Christian P.
Rating: 4 out of 5
following a purchase from 29/11/2024
Fast delivery and corresponds to the order
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Response from Bewak
Hello Christian, Thank you very much for your review! Have a great day from the whole team at La Team Bewak
G
Gérard V.
Rating: 4 out of 5
following a purchase from 01/10/2024
Friendly company attentive to customers. Ordered product conforms. Only the delivery time was extended due to a supply delay from the manufacturer. Bewak pushed hard to be delivered anyway.
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Response from Bewak
Hello Gérard, Thank you very much for taking the time to share your review! We are delighted to know that we have met your expectations. We hope to continue to satisfy you and remain at your disposal for any questions. See you soon! La Team Bewak
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Olivier R.
Rating: 4 out of 5
following a purchase from 24/11/2024
Snowshoes found on Bewak, order placed and received quickly, unfortunately a few small scratches on the tip of one of the snowshoes.
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Response from Bewak
Hello Olivier, Thank you for taking the time to share your review. I am sorry to learn that one of your snowshoes has some small scratches. This may have occurred during packaging or transport. If you wish, we can try to make a warranty request with TSL. For that, please send us photos to [email protected]. I remain at your disposal. Julia - Customer Relations Manager
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Alain N.
Rating: 4 out of 5
following a purchase from 18/05/2024
No particular problem
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Response from Bewak
Hello Alain, Thank you for your feedback! Have a nice day from the entire team La Team Bewak
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Agnès R.
Rating: 4 out of 5
following a purchase from 08/05/2024
Very good site but a bit expensive...
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Response from Bewak
Hello Agnès, Thank you very much for taking the time to share your feedback! We are delighted to know that you like our site. Regarding the prices, we always strive to offer quality products and services, and your comments are valuable to help us improve. We hope to continue to satisfy you and remain at your disposal for any questions. See you very soon! La Team Bewak
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Dominique L.
Rating: 4 out of 5
following a purchase from 07/06/2024
Easy order. Delivery within the announced timeframe.
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Response from Bewak
Hello Dominique, Thank you very much for your feedback! Have a nice day from the entire team La Team Bewak
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Bernard B.
Rating: 4 out of 5
following a purchase from 31/07/2024
site quite clear and easy phone contact
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Response from Bewak
Hello Bernard, A big thank you for your review! Have a nice day from the whole La Team Bewak team