Customer reviews of Biophytum

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 379 published reviews
5 313 83% 4 49 13% 3 7 2% 2 5 1% 1 5 1%

Summary of reviews

Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.

Reviews 1, 3 and 4 stars

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Sabine G.
Rating: 4 out of 5
following a purchase from 19/04/2021
The site is impeccable, the products are great, the packaging (package) was okay. Only
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Aurelie B.
Rating: 1 out of 5
following a purchase from 14/04/2021
I am usually very satisfied with the products, I even make Instagram posts, and with the delivery, but this time I received the package with the lotion bottle open, more than half had spilled in the box, given the price of the 1L bottle, I am a little bit... Angry... Too bad
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Laurence L.
Rating: 4 out of 5
following a purchase from 09/04/2021
The site is simple with just the right amount of products
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Gabrielle R.
Rating: 4 out of 5
following a purchase from 06/04/2021
very good and easy
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Diane M.
Rating: 4 out of 5
following a purchase from 27/01/2021
The site is comprehensive and it's easy to find the products.
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Robert G.
Rating: 4 out of 5
following a purchase from 26/12/2020
First order, but not yet received
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Charline D.
Rating: 4 out of 5
following a purchase from 18/12/2020
Very simple and intuitive interface, clean and pleasant design and visuals. It would just need possibly a category to better target our search (range, problem to address...)
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Valérie D.
Rating: 4 out of 5
following a purchase from 09/12/2020
pleasant site
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Catherine L.
Rating: 4 out of 5
following a purchase from 28/11/2020
Fast Delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
I would like a wider choice of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
No delivery issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2020
I appreciate the site. I have been a fan of BIOPHYTUM products for years. The delivery was made on time and the communication about the delivery was excellent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2020
difficult as a pro to access pro rates
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
The delivery time by Chronopost was a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2020
User-friendly and intuitive site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Perfect delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2019
Hard to find
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
everything is ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2019
Easy access site. Payment too.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2020
Good
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