Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.
Fast and careful delivery, item met my expectations thank you.
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Response from Biophytum
Thank you very much Marie Claude! We are delighted that our service and product satisfied you!
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Antimo P.
Rating: 5 out of 5
following a purchase from 05/11/2022
Perfect
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Response from Biophytum
Thank you very much ANTIMO for your positive review! We are delighted that you enjoyed our Biophytum site!
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Zineb M.
Rating: 5 out of 5
following a purchase from 11/11/2021
The cocooning nourishing mask is ideal for restoring strong hair that grows quickly. I used it and the result was really great. It's the perfect treatment for damaged hair. It is beautiful and exudes a lot of natural freshness.
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Response from Biophytum
Response in progress
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Freddy P.
Rating: 5 out of 5
following a purchase from 07/10/2022
Always on top. Customer service very efficient and accommodating.
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Response from Biophytum
Thank you very much Freddy, your satisfaction makes us very happy.
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Jp G.
Rating: 5 out of 5
following a purchase from 03/10/2022
Top very commercial.
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Sabine G.
Rating: 5 out of 5
following a purchase from 28/09/2022
I love the products from this laboratory. The only complaint I could have concerns the containers of the hair masks: way too much plastic! Why not consider a system where we could return them to you for free so they can be reused?
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Catherine C.
Rating: 5 out of 5
following a purchase from 21/09/2022
Product I have known for a very long time.. Very very very effective for all kinds of oily or dry dandruff and for seborrheic dermatitis.
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Laurent A.
Rating: 5 out of 5
following a purchase from 09/08/2022
Order shipped and received very quickly, shampoo that I have been using for many years and of very good quality.
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Jean Claude V.
Rating: 5 out of 5
following a purchase from 07/08/2022
Excellent products.
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Ludivine U.
Rating: 5 out of 5
following a purchase from 05/08/2022
Very good.
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Michèle F.
Rating: 5 out of 5
following a purchase from 15/07/2022
I have been using the treatment lotion for over 10 years. I first bought this product at my hairdresser, then at the pharmacy, and due to recurring stock shortages, I order on the Biophytum site. Product always effective.
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Michel G.
Rating: 5 out of 5
following a purchase from 13/07/2022
Good products that suit me perfectly.
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Michel O.
Rating: 5 out of 5
following a purchase from 03/07/2022
Great satisfaction.
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Michel O.
Rating: 5 out of 5
following a purchase from 03/07/2022
Great satisfaction.
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Anik A.
Rating: 5 out of 5
following a purchase from 16/05/2022
Effective product, fast delivery.
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Valerie L.
Rating: 5 out of 5
following a purchase from 01/05/2022
I give 5 stars for the product I have known for years, however, I would only give 2 because the order was overlooked and fortunately, I had a gentleman in customer service who did everything to ensure it was sent to me. So I eventually received it.
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Alain B.
Rating: 5 out of 5
following a purchase from 07/04/2022
Everything is okay.
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Andréa R.
Rating: 5 out of 5
following a purchase from 29/03/2022
Fast shipping and very effective product.
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Didier P.
Rating: 5 out of 5
following a purchase from 23/03/2022
Very good contact and speed of shipping. Knowledge, sale, and use of these products for two generations of male hairdressers and barbers.
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Delphine N.
Rating: 5 out of 5
following a purchase from 13/03/2022
Thank you
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Benjamin L.
Rating: 5 out of 5
following a purchase from 08/03/2022
The products are great, I recommend!
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Jacques M.
Rating: 5 out of 5
following a purchase from 17/02/2022
Very good, meets expectations, responsiveness by email, Thank you!
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Claude A.
Rating: 5 out of 5
following a purchase from 01/02/2022
Nothing to say about the ordered product but I haven't seen any promotional prices on this product yet, it's really a shame. If there are any, please let me know for future purchases, thank you in advance.
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Sébastien T.
Rating: 5 out of 5
following a purchase from 29/01/2022
Well, reactive team for taking the order into account. No issues on that side.
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Jean-François C.
Rating: 5 out of 5
following a purchase from 26/01/2022
Very old product and of great quality for scalp care, effectively fighting against dandruff and making hair very silky.
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Aurelie B.
Rating: 5 out of 5
following a purchase from 15/01/2022
Everything is clear
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Garlonn S.
Rating: 5 out of 5
following a purchase from 10/11/2021
Very happy with my order.
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Garlonn S.
Rating: 5 out of 5
following a purchase from 14/12/2021
Very happy.
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Jean-Luc S.
Rating: 5 out of 5
following a purchase from 11/01/2022
Nothing to say, clear site, fast delivery
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Jean Paul C.
Rating: 5 out of 5
following a purchase from 10/01/2022
Products conforming, perfect delivery
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Delphine N.
Rating: 5 out of 5
following a purchase from 05/01/2022
Thank you Biophytum. I am closely linked to your products as they helped me fight to regrow my hair with the help of my naturopath. (Read product review). In 2010, I found it difficult to find your products online (I live in the northeast), I found your mode of communication on the internet unfortunately very limited. And that was a shame. I see that today you have greatly improved your communication to sustain your business. Congratulations.
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Celine L.
Rating: 5 out of 5
following a purchase from 11/11/2021
Very good, impeccable service, careful and attentive. I recommend!
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Michelle C.
Rating: 5 out of 5
following a purchase from 28/12/2021
Perfect respect for commitments
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Dominique S.
Rating: 5 out of 5
following a purchase from 14/12/2021
I have already given a review on this site where navigation is easy, delivery ultra fast. I am always very satisfied.
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Emilie S.
Rating: 5 out of 5
following a purchase from 15/12/2021
Very good shampoo! The scent is really very pleasant, a creamy lather and my hair is radiant
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Dominique S.
Rating: 5 out of 5
following a purchase from 11/11/2021
Navigating the site is really easy. From purchase to receipt, I encountered no problems. Delivery is very fast. I am completely satisfied!!
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Jacques G.
Rating: 5 out of 5
following a purchase from 27/12/2021
Easy access to the site, tracking information, preparation, shipping, delivery time, nothing to say, received on 31.12 in perfect condition, I hope to be as satisfied with the new formula as with the triumphant sulfur lotion that my hairdresser recommended to me, greetings
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Sylvie B.
Rating: 5 out of 5
following a purchase from 10/12/2021
Package sent quickly and always impeccable
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Marina S.
Rating: 5 out of 5
following a purchase from 02/12/2021
A pleasant experience, navigating the site is easy, shipping is fast.
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Laetitia S.
Rating: 5 out of 5
following a purchase from 17/12/2021
Product obtained without difficulty
Fast and reliable delivery
Very happy
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