Customer reviews of Biophytum

9,5 /10

Based on 379 published reviews

Summary of reviews

Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.

Reviews 2, 3, 4 and 5 stars

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Sandy M.

Published on 22/01/2022 à 14h24 following a purchase from 15/12/2021

Very long order but received the product

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Jean-Luc S.

Published on 17/01/2022 à 20h29 following a purchase from 11/01/2022

Nothing to say, clear site, fast delivery

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Aissata K.

Published on 17/01/2022 à 16h46 following a purchase from 20/12/2021

Top, fast delivery

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Jean Paul C.

Published on 16/01/2022 à 19h46 following a purchase from 10/01/2022

Products conforming, perfect delivery

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Françoise M.

Published on 16/01/2022 à 14h59 following a purchase from 13/01/2022

Good

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Delphine N.

Published on 11/01/2022 à 14h18 following a purchase from 05/01/2022

Thank you Biophytum. I am closely linked to your products as they helped me fight to regrow my hair with the help of my naturopath. (Read product review). In 2010, I found it difficult to find your products online (I live in the northeast), I found your mode of communication on the internet unfortunately very limited. And that was a shame. I see that today you have greatly improved your communication to sustain your business. Congratulations.

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Celine L.

Published on 09/01/2022 à 12h14 following a purchase from 11/11/2021

Very good, impeccable service, careful and attentive. I recommend!

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Lionel N.

Published on 06/01/2022 à 12h39 following a purchase from 30/12/2021

Simple and easy to use site

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Michelle C.

Published on 05/01/2022 à 15h07 following a purchase from 28/12/2021

Perfect respect for commitments

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Dominique S.

Published on 03/01/2022 à 14h06 following a purchase from 14/12/2021

I have already given a review on this site where navigation is easy, delivery ultra fast. I am always very satisfied.

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Emilie S.

Published on 02/01/2022 à 11h26 following a purchase from 15/12/2021

Very good shampoo! The scent is really very pleasant, a creamy lather and my hair is radiant

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Dominique S.

Published on 01/01/2022 à 23h06 following a purchase from 11/11/2021

Navigating the site is really easy. From purchase to receipt, I encountered no problems. Delivery is very fast. I am completely satisfied!!

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Jacques G.

Published on 31/12/2021 à 16h33 following a purchase from 27/12/2021

Easy access to the site, tracking information, preparation, shipping, delivery time, nothing to say, received on 31.12 in perfect condition, I hope to be as satisfied with the new formula as with the triumphant sulfur lotion that my hairdresser recommended to me, greetings

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Sylvie B.

Published on 30/12/2021 à 21h14 following a purchase from 10/12/2021

Package sent quickly and always impeccable

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Marina S.

Published on 29/12/2021 à 18h54 following a purchase from 02/12/2021

A pleasant experience, navigating the site is easy, shipping is fast.

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Laetitia S.

Published on 23/12/2021 à 23h12 following a purchase from 17/12/2021

Product obtained without difficulty
Fast and reliable delivery
Very happy

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Sophie C.

Published on 23/12/2021 à 15h02 following a purchase from 20/12/2021

The site is very easy to use and fluid. I received my order very quickly, I am delighted

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Petra M.

Published on 21/12/2021 à 20h55 following a purchase from 15/12/2021

Fluid and ergonomic site. Easy to navigate and find the products and explanations you are looking for.

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Guenola G.

Published on 21/12/2021 à 08h08 following a purchase from 14/12/2021

Very fast delivery and careful packaging.

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Yagmur C.

Published on 21/12/2021 à 00h25 following a purchase from 14/12/2021

I won this product, very happy to have used it, I recommend it, very fast and efficient delivery, however the cream box was all broken and damaged, luckily it wasn't something fragile. Thank you

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Chloé H.

Published on 20/12/2021 à 19h35 following a purchase from 14/12/2021

A superb brand with beautiful values, quality and effective products, I recommend it 100%!

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Christian G.

Published on 20/12/2021 à 19h16 following a purchase from 29/11/2021

Mix-up in the delivery of the product

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Response from Biophytum Published on 21/12/2021

Hello, we understand your comment about the delivery time but this does not detract from the quality of our product on one hand and the service we provided for you (resending a delivery at our expense). We find that the rating of 2/5 is absolutely not deserved.

Jean J.

Published on 18/12/2021 à 16h14 following a purchase from 15/12/2021

Perfect for my use, for 30 years.

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Angelique D.

Published on 17/12/2021 à 12h31 following a purchase from 11/11/2021

Careful and fast delivery!!!

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Melanie T.

Published on 16/12/2021 à 13h29 following a purchase from 12/12/2021

Everything went well, the delivery was fast

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Christelle H.

Published on 12/12/2021 à 21h28 following a purchase from 24/11/2021

Disappointed with the waiting time

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Coralie N.

Published on 10/12/2021 à 17h25 following a purchase from 04/12/2021

Products easy to find, fast delivery, and all tracking information

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Sabrina S.

Published on 10/12/2021 à 17h02 following a purchase from 04/12/2021

The biophytum cocooning shampoo is great, my hair is soft, silky, shiny, it suits my colored hair very well and with the scents of essential oils, my hair smells good. It is organic, natural ginseng, essential oils, and floral water.

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Ingrid C.

Published on 10/12/2021 à 00h43 following a purchase from 05/12/2021

Very interesting site, I received the Triomphante 1883 lotion to test tomorrow

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Coline D.

Published on 09/12/2021 à 14h18 following a purchase from 05/12/2021

The lotion was well packaged, the package could be carefully placed in my mailbox without my presence. The product is in perfect condition, with very nice packaging, as well as a pleasant texture. Moreover, everything is clear regarding its use. Furthermore, the lotion is neither too small nor too big or heavy, making it easy to use in the shower during shampooing. Finally, after the first use, I can already feel the effectiveness of the product, beyond dandruff, I have much less itching (certainly due to the good quality products used in the composition of the product). The quality/price ratio is excellent in my opinion and I recommend this site!

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Pascale M.

Published on 06/12/2021 à 14h29 following a purchase from 11/11/2021

Very good site

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Yvette S.

Published on 05/12/2021 à 16h58 following a purchase from 02/12/2021

I am used to ordering and each time I have been satisfied with the speed of delivery

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Sylvie B.

Published on 04/12/2021 à 17h41 following a purchase from 11/11/2021

Very nice presentation of the products in a pretty white box

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Amelie V.

Published on 03/12/2021 à 01h12 following a purchase from 11/11/2021

Fast and suitable delivery

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Sandrine D.

Published on 02/12/2021 à 20h57 following a purchase from 11/11/2021

Mask that really repairs deeply, leaves hair soft and silky, I recommend it

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Nathalie B.

Published on 02/12/2021 à 10h38 following a purchase from 11/11/2021

Fast delivery, very well packaged.

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Geraldine S.

Published on 02/12/2021 à 09h37 following a purchase from 11/11/2021

Very good product, very pleasant to apply, expected result
I recommend

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Louiza I.

Published on 01/12/2021 à 21h06 following a purchase from 10/11/2021

Perfect order tracking and delivery

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Katell C.

Published on 01/12/2021 à 16h42 following a purchase from 10/11/2021

Functional site! Product received on time. Nothing to complain about from order to delivery! And excellent order tracking!! I recommend!!!!!

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Heidie G.

Published on 01/12/2021 à 15h21 following a purchase from 10/11/2021

Fast delivery

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