Customer reviews of Biophytum

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 379 published reviews
5 313 83% 4 49 13% 3 7 2% 2 5 1% 1 5 1%

Summary of reviews

Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.

Reviews 2, 3 and 5 stars

Reset filters
M
Marina S.
Rating: 5 out of 5
following a purchase from 02/12/2021
A pleasant experience, navigating the site is easy, shipping is fast.
Translated reviews
L
Laetitia S.
Rating: 5 out of 5
following a purchase from 17/12/2021
Product obtained without difficulty
Fast and reliable delivery
Very happy
Translated reviews
S
Sophie C.
Rating: 5 out of 5
following a purchase from 20/12/2021
The site is very easy to use and fluid. I received my order very quickly, I am delighted
Translated reviews
P
Petra M.
Rating: 5 out of 5
following a purchase from 15/12/2021
Fluid and ergonomic site. Easy to navigate and find the products and explanations you are looking for.
Translated reviews
C
Chloé H.
Rating: 5 out of 5
following a purchase from 14/12/2021
A superb brand with beautiful values, quality and effective products, I recommend it 100%!
Translated reviews
C
Christian G.
Rating: 2 out of 5
following a purchase from 29/11/2021
Mix-up in the delivery of the product
Translated reviews
Response from Biophytum
Hello, we understand your comment about the delivery time but this does not detract from the quality of our product on one hand and the service we provided for you (resending a delivery at our expense). We find that the rating of 2/5 is absolutely not deserved.
J
Jean J.
Rating: 5 out of 5
following a purchase from 15/12/2021
Perfect for my use, for 30 years.
Translated reviews
A
Angelique D.
Rating: 5 out of 5
following a purchase from 11/11/2021
Careful and fast delivery!!!
Translated reviews
M
Melanie T.
Rating: 5 out of 5
following a purchase from 12/12/2021
Everything went well, the delivery was fast
Translated reviews
C
Christelle H.
Rating: 3 out of 5
following a purchase from 24/11/2021
Disappointed with the waiting time
Translated reviews
C
Coralie N.
Rating: 5 out of 5
following a purchase from 04/12/2021
Products easy to find, fast delivery, and all tracking information
Translated reviews
S
Sabrina S.
Rating: 5 out of 5
following a purchase from 04/12/2021
The biophytum cocooning shampoo is great, my hair is soft, silky, shiny, it suits my colored hair very well and with the scents of essential oils, my hair smells good. It is organic, natural ginseng, essential oils, and floral water.
Translated reviews
I
Ingrid C.
Rating: 5 out of 5
following a purchase from 05/12/2021
Very interesting site, I received the Triomphante 1883 lotion to test tomorrow
Translated reviews
C
Coline D.
Rating: 5 out of 5
following a purchase from 05/12/2021
The lotion was well packaged, the package could be carefully placed in my mailbox without my presence. The product is in perfect condition, with very nice packaging, as well as a pleasant texture. Moreover, everything is clear regarding its use. Furthermore, the lotion is neither too small nor too big or heavy, making it easy to use in the shower during shampooing. Finally, after the first use, I can already feel the effectiveness of the product, beyond dandruff, I have much less itching (certainly due to the good quality products used in the composition of the product). The quality/price ratio is excellent in my opinion and I recommend this site!
Translated reviews
P
Pascale M.
Rating: 5 out of 5
following a purchase from 11/11/2021
Very good site
Translated reviews
Y
Yvette S.
Rating: 5 out of 5
following a purchase from 02/12/2021
I am used to ordering and each time I have been satisfied with the speed of delivery
Translated reviews
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 11/11/2021
Very nice presentation of the products in a pretty white box
Translated reviews
A
Amelie V.
Rating: 5 out of 5
following a purchase from 11/11/2021
Fast and suitable delivery
Translated reviews
S
Sandrine D.
Rating: 5 out of 5
following a purchase from 11/11/2021
Mask that really repairs deeply, leaves hair soft and silky, I recommend it
Translated reviews
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 11/11/2021
Fast delivery, very well packaged.
Translated reviews
G
Geraldine S.
Rating: 5 out of 5
following a purchase from 11/11/2021
Very good product, very pleasant to apply, expected result
I recommend
Translated reviews
L
Louiza I.
Rating: 5 out of 5
following a purchase from 10/11/2021
Perfect order tracking and delivery
Translated reviews
K
Katell C.
Rating: 5 out of 5
following a purchase from 10/11/2021
Functional site! Product received on time. Nothing to complain about from order to delivery! And excellent order tracking!! I recommend!!!!!
Translated reviews
H
Heidie G.
Rating: 5 out of 5
following a purchase from 10/11/2021
Fast delivery
Translated reviews
E
Elodie S.
Rating: 5 out of 5
following a purchase from 11/11/2021
Cleans and perfects makeup removal. Very soft with a delicate scent. It doesn't dry out the skin. Top.
Translated reviews
I
Isabelle S.
Rating: 5 out of 5
following a purchase from 25/11/2021
Perfect from order to delivery!
Translated reviews
A
Anne L.
Rating: 5 out of 5
following a purchase from 11/11/2021
Navigation is easy and the visuals allow for quick product identification.
Translated reviews
G
Gwendoline S.
Rating: 5 out of 5
following a purchase from 10/11/2021
Careful and fast delivery.
Excellent tracking before shipping, after dispatch and after receipt.
Translated reviews
M
Melanie T.
Rating: 5 out of 5
following a purchase from 10/11/2021
You can easily find the searched products, the customer service is very responsive and very friendly, the delivery was fast and careful.
Translated reviews
Y
Yannick C.
Rating: 5 out of 5
following a purchase from 11/11/2021
Very good site I recommend
Translated reviews
E
Estelle J.
Rating: 5 out of 5
following a purchase from 11/11/2021
Simple clear site and fast delivery
Translated reviews
L
Lucile D.
Rating: 5 out of 5
following a purchase from 11/11/2021
Fast shipping, perfect
Translated reviews
A
Aurore D.
Rating: 5 out of 5
following a purchase from 11/11/2021
Nothing to report
Translated reviews
S
Sylvie S.
Rating: 5 out of 5
following a purchase from 11/11/2021
Very good site, very well done.
Translated reviews
L
Laura K.
Rating: 5 out of 5
following a purchase from 11/11/2021
Excellent site, very nice experience that I share on my blog http://chatetorchidee.e-monsite.com/blog/cuisine/l-eau-micellaire-essentiel-02-de-biophytum-made-in-france.html
I recommend!
Translated reviews
N
Nicole H.
Rating: 3 out of 5
following a purchase from 17/11/2021
Product not suitable for relaxed hair
Translated reviews
C
Catherine S.
Rating: 5 out of 5
following a purchase from 11/11/2021
Received this product to test
Translated reviews
L
Lila M.
Rating: 5 out of 5
following a purchase from 11/11/2021
Organic products! Fast delivery I recommend
Translated reviews
F
Frederique B.
Rating: 5 out of 5
following a purchase from 11/11/2021
Simple and pleasant navigation.
Very fast delivery time, and we are informed by email as the order progresses.
Translated reviews
E
Emmanuelle G.
Rating: 5 out of 5
following a purchase from 11/11/2021
Well packaged received quickly
Translated reviews
We use cookies for audience measurement and improving user experience.