Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.
Thank you for your review ETIENNE. We are very pleased to know that you are satisfied with our service. We appreciate your support and hope you continue to enjoy our products and services.
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Maryse S.
Rating: 5 out of 5
following a purchase from 04/03/2023
Purchase based on a friend's recommendation so too early to give my appreciation of the products. However, very satisfied with my delivery
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Françoise B.
Rating: 5 out of 5
following a purchase from 02/03/2023
effective products
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Response from Biophytum
Thank you very much for your positive review, Françoise! We are very happy that our products are effective and that we were able to meet your expectations.
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Lionel N.
Rating: 5 out of 5
following a purchase from 01/03/2023
Quality product. It's a shame that prices have skyrocketed in a few months...
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Response from Biophytum
Hello Nicolas, Thank you for your review. Prices have indeed increased because we had not raised our prices for 2 years. The current economic situation greatly impacts our raw materials. It was therefore impossible for us to maintain the 2020 prices. Thank you for your loyalty
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Jean J.
Rating: 5 out of 5
following a purchase from 06/02/2023
everything went well.
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Response from Biophytum
Thank you Jean for your positive review. We are happy to see that your experience on our site was pleasant and satisfying. We hope you will visit Biophytum again soon!
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Thierry V.
Rating: 5 out of 5
following a purchase from 06/01/2023
Delivery well packaged. I have known the product (triumphant lotion) for over 50 years. Happy to see it still exists. Very effective
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Response from Biophytum
Thank you very much Thierry for your comment. We are delighted that you are happy to find our product on our site and that you find it so effective. We do everything we can to offer a quality shopping experience to our customers. We hope you will continue to visit our site.
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Irene D.
Rating: 5 out of 5
following a purchase from 29/12/2022
order well tracked; delivered on time and well packaged; nothing to complain about
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Response from Biophytum
Thank you Irene. We are delighted that you enjoyed your experience with Biophytum. We hope your satisfaction continues.
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Marie Claude Z.
Rating: 5 out of 5
following a purchase from 17/12/2022
Fast and careful delivery, item met my expectations thank you.
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Response from Biophytum
Thank you very much Marie Claude! We are delighted that our service and product satisfied you!
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Sarah O.
Rating: 4 out of 5
following a purchase from 08/11/2022
Easy to use site. Fast delivery even for Switzerland
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Response from Biophytum
Thank you very much for your review, Sarah! We are very happy that you enjoyed our site.
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Antimo P.
Rating: 5 out of 5
following a purchase from 05/11/2022
Perfect
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Response from Biophytum
Thank you very much ANTIMO for your positive review! We are delighted that you enjoyed our Biophytum site!
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Zineb M.
Rating: 5 out of 5
following a purchase from 11/11/2021
The cocooning nourishing mask is ideal for restoring strong hair that grows quickly. I used it and the result was really great. It's the perfect treatment for damaged hair. It is beautiful and exudes a lot of natural freshness.
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Response from Biophytum
Response in progress
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Freddy P.
Rating: 5 out of 5
following a purchase from 07/10/2022
Always on top. Customer service very efficient and accommodating.
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Response from Biophytum
Thank you very much Freddy, your satisfaction makes us very happy.
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Jp G.
Rating: 5 out of 5
following a purchase from 03/10/2022
Top very commercial.
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Sabine G.
Rating: 5 out of 5
following a purchase from 28/09/2022
I love the products from this laboratory. The only complaint I could have concerns the containers of the hair masks: way too much plastic! Why not consider a system where we could return them to you for free so they can be reused?
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Catherine C.
Rating: 5 out of 5
following a purchase from 21/09/2022
Product I have known for a very long time.. Very very very effective for all kinds of oily or dry dandruff and for seborrheic dermatitis.
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Laurent A.
Rating: 5 out of 5
following a purchase from 09/08/2022
Order shipped and received very quickly, shampoo that I have been using for many years and of very good quality.
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Jean Claude V.
Rating: 5 out of 5
following a purchase from 07/08/2022
Excellent products.
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Ludivine U.
Rating: 5 out of 5
following a purchase from 05/08/2022
Very good.
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Michèle F.
Rating: 5 out of 5
following a purchase from 15/07/2022
I have been using the treatment lotion for over 10 years. I first bought this product at my hairdresser, then at the pharmacy, and due to recurring stock shortages, I order on the Biophytum site. Product always effective.
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Michel G.
Rating: 5 out of 5
following a purchase from 13/07/2022
Good products that suit me perfectly.
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Anita D.
Rating: 4 out of 5
following a purchase from 06/07/2022
First shampoo: Soft and fresh. First lotion: Refreshes the scalp. In the medium term? I don't know yet.
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Michel O.
Rating: 5 out of 5
following a purchase from 03/07/2022
Great satisfaction.
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Michel O.
Rating: 5 out of 5
following a purchase from 03/07/2022
Great satisfaction.
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Anik A.
Rating: 5 out of 5
following a purchase from 16/05/2022
Effective product, fast delivery.
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Valerie L.
Rating: 5 out of 5
following a purchase from 01/05/2022
I give 5 stars for the product I have known for years, however, I would only give 2 because the order was overlooked and fortunately, I had a gentleman in customer service who did everything to ensure it was sent to me. So I eventually received it.
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 14/04/2022
Not easy to navigate the site.
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Alain B.
Rating: 5 out of 5
following a purchase from 07/04/2022
Everything is okay.
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Andréa R.
Rating: 5 out of 5
following a purchase from 29/03/2022
Fast shipping and very effective product.
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Didier P.
Rating: 5 out of 5
following a purchase from 23/03/2022
Very good contact and speed of shipping. Knowledge, sale, and use of these products for two generations of male hairdressers and barbers.
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Delphine N.
Rating: 5 out of 5
following a purchase from 13/03/2022
Thank you
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Benjamin L.
Rating: 5 out of 5
following a purchase from 08/03/2022
The products are great, I recommend!
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Alain S.
Rating: 4 out of 5
following a purchase from 02/03/2022
Fast delivery, nothing to complain about.
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Jacques M.
Rating: 5 out of 5
following a purchase from 17/02/2022
Very good, meets expectations, responsiveness by email, Thank you!
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Claude A.
Rating: 5 out of 5
following a purchase from 01/02/2022
Nothing to say about the ordered product but I haven't seen any promotional prices on this product yet, it's really a shame. If there are any, please let me know for future purchases, thank you in advance.
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Sébastien T.
Rating: 5 out of 5
following a purchase from 29/01/2022
Well, reactive team for taking the order into account. No issues on that side.
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Jean-François C.
Rating: 5 out of 5
following a purchase from 26/01/2022
Very old product and of great quality for scalp care, effectively fighting against dandruff and making hair very silky.
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Aurelie B.
Rating: 5 out of 5
following a purchase from 15/01/2022
Everything is clear
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Garlonn S.
Rating: 5 out of 5
following a purchase from 10/11/2021
Very happy with my order.
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Garlonn S.
Rating: 5 out of 5
following a purchase from 14/12/2021
Very happy.
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Jean-Luc S.
Rating: 5 out of 5
following a purchase from 11/01/2022
Nothing to say, clear site, fast delivery
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