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M
Rating: 5 out of 5
Clear and well-designed site
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Customer reviews of Biophytum
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 379 published reviews
Summary of reviews
Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.
Reviews 2, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
clear site, fast delivery, very good. The only disappointing point, I asked a question three days ago, still no response..
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K
Rating: 5 out of 5
-
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S
Rating: 4 out of 5
It is a very good product, I am still missing if it is already provided please? Thank you
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C
Rating: 5 out of 5
Products not yet tried but fast delivery and package arrived in good condition.
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B
Rating: 2 out of 5
I JUST RECEIVED MY PACKAGE AND I SEE THAT THE 2 BOTTLES WERE POORLY PACKAGED AND LEAKED IN THE PACKAGE - I have therefore lost quite a bit of product - WHAT DO YOU INTEND TO DO??
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Response from Biophytum
Hello Madam,
We understand your dismay but your rating of 2 does not correspond at all to our services or our products. Indeed, the handling of our packages by the post cannot be blamed on us. However, we will take your complaint into account and send you a free product.
We understand your dismay but your rating of 2 does not correspond at all to our services or our products. Indeed, the handling of our packages by the post cannot be blamed on us. However, we will take your complaint into account and send you a free product.
C
Rating: 5 out of 5
Very good product
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C
Rating: 5 out of 5
Very very fast
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P
Rating: 5 out of 5
The site is well designed, clear and easy to navigate
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S
Rating: 5 out of 5
It's nice to see an eco-friendly site!
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L
Rating: 5 out of 5
Biophytum.com is an excellent site for parapharmaceutical products. Very fast shipping, the transaction was impeccable.
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M
Rating: 5 out of 5
Attractive and explicit site
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I
Rating: 5 out of 5
Excellent products I recommend thank you
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M
Rating: 5 out of 5
VERY HAPPY
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F
Rating: 4 out of 5
Good product.
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M
Rating: 5 out of 5
Excellent quality products. Top service
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B
Rating: 4 out of 5
Nice packaging, pretty product. Perfect gift for Mother's Day
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O
Rating: 4 out of 5
Simple and compliant order
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B
Rating: 5 out of 5
The site is very clear. The product descriptions are explicit. My order, which was compliant, was delivered in barely 48 hours. I will test the product for several weeks and if satisfied I will return.
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C
Rating: 4 out of 5
Delivered on time.
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B
Rating: 5 out of 5
Good product, effective and delivered quickly
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L
Rating: 4 out of 5
Fast delivery and attentive customer service following a problem with a product from my order, I was satisfied with the management.
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P
Rating: 5 out of 5
We knew this product 1 bottle + a refill because we bought it in a store in Nice which has now closed.
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K
Rating: 4 out of 5
I did not know this brand, I was looking for a good shampoo for my colored hair. I have only used it once so far, after the shampoo my hair was full of knots but once dry they are beautiful and soft
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A
Rating: 5 out of 5
Very good product, and the lotion is really very pleasant, it is not greasy and smells very good. Perfect shampoo
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M
Rating: 5 out of 5
The site is well done. Be careful with the closure of the bottles during shipping.
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S
Rating: 4 out of 5
The site is impeccable, the products are great, the packaging (package) was okay. Only
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M
Rating: 5 out of 5
The navigation on the site biophytum.com is very ergonomic, the order was delivered quickly, all products were present. Nothing to complain about.
I just regret that we can't find more hygiene products such as gentle shower gels for the skin, for example.
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I just regret that we can't find more hygiene products such as gentle shower gels for the skin, for example.
M
Rating: 5 out of 5
Super fast delivery, top customer service!
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Y
Rating: 5 out of 5
Quality products, fast delivery. Since I tried the brand, I have adopted it, both for the face and for the hair.
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L
Rating: 4 out of 5
The site is simple with just the right amount of products
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C
Rating: 5 out of 5
Wide choice with the advantage of having fragrance-free shampoos
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H
Rating: 5 out of 5
Great products and fast shipping. I recommend
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G
Rating: 4 out of 5
very good and easy
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L
Rating: 5 out of 5
Package well packaged and not too bulky. Delivery in 4 working days.
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J
Rating: 5 out of 5
Clear navigation, fast shipping, good packaging, quality products.
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J
Rating: 5 out of 5
really professional
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È
Rating: 5 out of 5
Very easy to use site, package arrived quickly! and of course natural products that we love
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F
Rating: 5 out of 5
Order received well packaged and quickly. Serious site. I recommend
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E
Rating: 5 out of 5
Clear, clean, and simple. Effective
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