Customer reviews of Biophytum

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 379 published reviews
5 313 83% 4 49 13% 3 7 2% 2 5 1% 1 5 1%

Summary of reviews

Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.

Reviews 3, 4 and 5 stars

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S
Susan N.
Rating: 5 out of 5
following a purchase from 21/02/2021
Very good
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Michel D.
Rating: 5 out of 5
following a purchase from 16/02/2021
very good
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José P.
Rating: 5 out of 5
following a purchase from 07/02/2021
Former customer, the product seems to offer the same effectiveness. Great product that I highly recommend for very irritated scalp
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Sarah D.
Rating: 5 out of 5
following a purchase from 28/01/2021
Great!
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Diane M.
Rating: 4 out of 5
following a purchase from 27/01/2021
The site is comprehensive and it's easy to find the products.
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Catherine R.
Rating: 5 out of 5
following a purchase from 02/02/2021
Satisfied with the order
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Marcelle P.
Rating: 5 out of 5
following a purchase from 28/01/2021
I particularly appreciated the phone assistance that helped me connect
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Cedric M.
Rating: 5 out of 5
following a purchase from 29/01/2021
there is someone who answers the phone and helps you, a rare thing these days! I recommend them.
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Yolande V.
Rating: 5 out of 5
following a purchase from 21/01/2021
The product descriptions are very clear, the order is easy to place, and the delivery is very fast. These are excellent products.
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Laurence L.
Rating: 5 out of 5
following a purchase from 16/01/2021
very good product and the home delivery fees are not too high
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Christelle T.
Rating: 5 out of 5
following a purchase from 17/01/2021
Perfect, fast shipping, I recommend
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Franck P.
Rating: 5 out of 5
following a purchase from 05/01/2021
Very good!!!
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Daniel S.
Rating: 5 out of 5
following a purchase from 01/01/2021
I just received the product, it's a bit early to give an opinion. However, I used this product bought from my hairdresser a few years ago, and whether it's the effect of the product or my nature, I have been slightly thinning on the top of my head, but at 75 years old, I still don't have any white hair!!
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Jose M.
Rating: 5 out of 5
following a purchase from 27/12/2020
ras, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Serious and responsive site
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Robert G.
Rating: 4 out of 5
following a purchase from 26/12/2020
First order, but not yet received
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Charline D.
Rating: 4 out of 5
following a purchase from 18/12/2020
Very simple and intuitive interface, clean and pleasant design and visuals. It would just need possibly a category to better target our search (range, problem to address...)
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Valérie D.
Rating: 4 out of 5
following a purchase from 09/12/2020
pleasant site
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Catherine L.
Rating: 4 out of 5
following a purchase from 28/11/2020
Fast Delivery
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Yvette S.
Rating: 5 out of 5
following a purchase from 28/11/2020
Very good product
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Yolande V.
Rating: 5 out of 5
following a purchase from 29/11/2020
The site is very clear, with interesting offers and delivery is super fast
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Anne D.
Rating: 5 out of 5
following a purchase from 23/11/2020
Perfect.
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Joelle T.
Rating: 5 out of 5
following a purchase from 18/11/2020
Very fast shipping. Just need to try the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
No particular remarks as the service level has been impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
The site is readable and easy to use. Delivery is correct and fast. Customer service is attentive and efficient. Finally, the hair treatment lotion is an excellent product..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Fast shipping (last package received in 2 days). Perfect tracking of the package on the Post Office site. Excellent products, especially the treatment lotion that I have been using for a long time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Finally a quality brand with beautiful ecological values... I won't let go.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Fast delivery, serious site. Enchanting scent that gives me a spa feeling.. silky hair and especially that stays clean longer, all 100% natural. What more could you ask for!? I recommend ++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Reliable site where I find excellent quality hair products. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
The only products that calm my scalp irritations. It took me a long time to find truly effective products. Now that I have them, I keep them!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
I would like a wider choice of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
No delivery issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Very clear site as well as the explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Fast shipping, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Very clear site, with choice and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Perfect, fast, simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Beautiful site, nice presentation of the products and the philosophy of Biophytum. Nice philosophy. The products are well described and easily accessible. I will order again on biophytum.com.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
very good products to recommend. fast delivery, and nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
I loved the shampoo I got with the bio box
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