BIOPUR HABITAT is consistently praised for reliable, fast delivery and careful packaging that protects products during transit. Customers highlight clear, practical product information, thorough assembly ease, and supportive, knowledgeable service that provides useful advice and responsive communication. The store is noted for high-quality materials and effective solutions for water quality, with orders arriving as expected and products matching or exceeding expectations. Overall, shoppers report smooth ordering experiences, helpful guidance, and satisfying results from using the products.
Order received as expected. A notice in French would be welcome and would avoid a phone call to customer service, which responds very kindly.
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Response from BIOPUR HABITAT
Hello Daniel,
We sincerely thank you for your positive feedback and are delighted to hear that your order arrived on time. Your suggestion regarding the manual in French is greatly appreciated and we will take it into account to improve our service.
Best regards,
The Biop team
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Filippo R.
Rating: 4 out of 5
Too bad the quartz glass of the lamp was broken upon opening the package.
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Response from BIOPUR HABITAT
Hello Filippo,
Thank you for taking the time to share your feedback and rating. We are sorry to hear that the quartz glass of your lamp was broken upon opening the package. We understand how frustrating this can be. Please feel free to contact us directly so we can find a solution together.
We hope you will still appreciate your purchase and thank you for your trust.
Best regards,
The Biopur Habitat team
J
Jean-Pascal A.
Rating: 4 out of 5
Well done.
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Response from BIOPUR HABITAT
Hello Jean-Pascal,
Thank you very much for your positive feedback on our site "Biopur habitat". We are delighted that you find our site well made. Please feel free to share your suggestions to further improve your experience!
Best regards,
The Biopur habitat team
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Laurent R.
Rating: 4 out of 5
I have seen more intuitive online shops. Search engine not very effective.
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Response from BIOPUR HABITAT
Hello Laurent,
Thank you for your feedback and your rating of 4/5! We appreciate your comments regarding the intuitiveness of our site and the functionality of the search engine. Rest assured that we take your comments into account to improve the user experience. Please feel free to share any other suggestions.
Best regards,
The Biopur Habitat team
D
Daniel J.
Rating: 4 out of 5
Despite an address error during the first order, the delivery is fast and convenient.<br>The navigation in the shop could be simplified, especially in the options that complement a product.
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Response from BIOPUR HABITAT
Hello Daniel,
We sincerely thank you for your feedback and are delighted to learn that you found our delivery fast and convenient. Your suggestion regarding simplifying navigation in our store is valuable and we will take it into account to improve our customers' experience.
Best regards,
The Biopur habitat team
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Patrice B.
Rating: 4 out of 5
good but expensive delivery
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Sylvie M.
Rating: 4 out of 5
Good products, interesting explanations but the navigation as I personally perceived it could be improved<br>Indeed, to reach a product, you have to go through:<br>- 'top packs' which do not list (by definition) all packs, or<br>- by a theme, which gives interesting explanations, but continues with products from another theme (e.g. purifiers in limestone treatment), while one expects all products fulfilling the function, clearly classified according to the classification made in the explanations.<br><br>Moreover, when searching for a product that has already been ordered, there is only the 'search' function (the magnifying glass)
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Pascal D.
Rating: 4 out of 5
Category names to simplify: difficulty finding the section for a water purifier faucet
Fast delivery, product well packaged for transport.
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Stephane C.
Rating: 4 out of 5
The product arrived quickly, as announced
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Anne J.
Rating: 4 out of 5
Good product description and eco-friendly products.
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Fabrice V.
Rating: 4 out of 5
fast delivery
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Mauro M.
Rating: 4 out of 5
Good purchase
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Vincenzo G.
Rating: 4 out of 5
It has barely been 1 month since I installed this product, so I cannot speak with certainty, but it seems to be working
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Aurelien M.
Rating: 4 out of 5
Order received on time, but for my product I remain skeptical...
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Response from BIOPUR HABITAT
You have to wait a few weeks after having cleaned your limescale well... cleaning will be easier, limescale less present etc...
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Romain D.
Rating: 4 out of 5
No particular issues.
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Antoine P.
Rating: 4 out of 5
would be good
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Jean-Luc D.
Rating: 4 out of 5
Product conforms to the description, a bit expensive though
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Response from BIOPUR HABITAT
Thank you for your comment, it is true that it always feels too expensive when you have to spend! But there are even more expensive, ask those who spent more than 2 euros for a salt softener... in the end, isn't the price correct? <br> Best regards
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Labady S.
Rating: 4 out of 5
Correct delivery, deadline respected
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Thierry C.
Rating: 4 out of 5
Everything went very well.
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Luc M.
Rating: 4 out of 5
generally satisfied
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Charles L.
Rating: 4 out of 5
I always remain cautious about my online purchases, and hot evaluation. I always take a step back for that, in case of a problem, that's mainly where we judge the seller.
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Jérôme P.
Rating: 4 out of 5
Easy order, studied prices (compared to the competition), fast delivery and at an acceptable cost.
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Claire B.
Rating: 4 out of 5
Package sent quickly and properly packaged. Easy to install despite restricted access as it is installed at the hot water outlet of the tank. I cannot comment on the efficiency, I just cleaned the aerators, shower heads... To be seen over time.
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Thierry C.
Rating: 4 out of 5
Quick processing of my order. Item received in good condition within 4 days.
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Daniel R.
Rating: 4 out of 5
Clear site, easy to place an order.
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Laurent H.
Rating: 4 out of 5
My order went well, the delivery was fast... regarding the conformity of the purchased item I have a doubt but I will wait before giving a positive or negative review.
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Francoise R.
Rating: 4 out of 5
The difference between the use of your different products is not clearly explained.
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Didier C.
Rating: 4 out of 5
Block the order if delivery by Mondial Relay is checked without specifying a relay point
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Response from BIOPUR HABITAT
Thank you for your observation. It has been taken into account and the new delivery process will be operational by the end of August. Best regards
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Gwenn-Aël D.
Rating: 4 out of 5
Essential in the Nouvelle Aquitaine region.
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