English 
D
Rating: 4 out of 5
Order received as expected. A notice in French would be welcome and would avoid a phone call to customer service, which responds very kindly.
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Customer reviews of BIOPUR HABITAT
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 757 published reviews
Summary of reviews
BIOPUR HABITAT consistently delivers on reliable, top-notch service and practical, well-made products. Customers highlight fast, on-time delivery and secure, well-packaged items, along with clear installation guidance and materials that are easy to assemble. The support team is repeatedly described as responsive, competent, and helpful, providing good advice and timely after-sales assistance. Overall, the experience is characterized by thorough product information, strong packaging, and professional, attentive service that ensures satisfaction.
4 star reviews
Reset filtersF
Rating: 4 out of 5
Too bad the quartz glass of the lamp was broken upon opening the package.
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J
Rating: 4 out of 5
Well done.
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L
Rating: 4 out of 5
I have seen more intuitive online shops. Search engine not very effective.
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D
Rating: 4 out of 5
Despite an address error during the first order, the delivery is fast and convenient.<br>The navigation in the shop could be simplified, especially in the options that complement a product.
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P
Rating: 4 out of 5
good but expensive delivery
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S
Rating: 4 out of 5
Good products, interesting explanations but the navigation as I personally perceived it could be improved<br>Indeed, to reach a product, you have to go through:<br>- 'top packs' which do not list (by definition) all packs, or<br>- by a theme, which gives interesting explanations, but continues with products from another theme (e.g. purifiers in limestone treatment), while one expects all products fulfilling the function, clearly classified according to the classification made in the explanations.<br><br>Moreover, when searching for a product that has already been ordered, there is only the 'search' function (the magnifying glass)
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P
Rating: 4 out of 5
Category names to simplify: difficulty finding the section for a water purifier faucet
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C
Rating: 4 out of 5
Fast delivery.
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L
Rating: 4 out of 5
Fast and efficient, very well packaged product
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J
Rating: 4 out of 5
Good <div id="gtx-trans" style="position: absolute; left: -102px; top: -8px;"> <div class="gtx-trans-icon"><div> <div>
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G
Rating: 4 out of 5
I only regret receiving a promo offer after my purchase of about 150€
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E
Rating: 4 out of 5
Nothing to report <div id="gtx-trans" style="position: absolute; left: 13px; top: -8px;"> <div class="gtx-trans-icon"><div> <div>
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T
Rating: 4 out of 5
Fast delivery, product well packaged for transport.
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S
Rating: 4 out of 5
The product arrived quickly, as announced
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A
Rating: 4 out of 5
Good product description and eco-friendly products.
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F
Rating: 4 out of 5
fast delivery
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M
Rating: 4 out of 5
Good purchase
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V
Rating: 4 out of 5
It has barely been 1 month since I installed this product, so I cannot speak with certainty, but it seems to be working
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A
Rating: 4 out of 5
Order received on time, but for my product I remain skeptical...
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Response from BIOPUR HABITAT
You have to wait a few weeks after having cleaned your limescale well... cleaning will be easier, limescale less present etc...
R
Rating: 4 out of 5
No particular issues.
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A
Rating: 4 out of 5
would be good
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J
Rating: 4 out of 5
Product conforms to the description, a bit expensive though
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Response from BIOPUR HABITAT
Thank you for your comment, it is true that it always feels too expensive when you have to spend! But there are even more expensive, ask those who spent more than 2 euros for a salt softener... in the end, isn't the price correct? <br> Best regards
L
Rating: 4 out of 5
Correct delivery, deadline respected
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T
Rating: 4 out of 5
Everything went very well.
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L
Rating: 4 out of 5
generally satisfied
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C
Rating: 4 out of 5
I always remain cautious about my online purchases, and hot evaluation. I always take a step back for that, in case of a problem, that's mainly where we judge the seller.
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J
Rating: 4 out of 5
Easy order, studied prices (compared to the competition), fast delivery and at an acceptable cost.
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C
Rating: 4 out of 5
Package sent quickly and properly packaged. Easy to install despite restricted access as it is installed at the hot water outlet of the tank. I cannot comment on the efficiency, I just cleaned the aerators, shower heads... To be seen over time.
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T
Rating: 4 out of 5
Quick processing of my order. Item received in good condition within 4 days.
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D
Rating: 4 out of 5
Clear site, easy to place an order.
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L
Rating: 4 out of 5
My order went well, the delivery was fast... regarding the conformity of the purchased item I have a doubt but I will wait before giving a positive or negative review.
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F
Rating: 4 out of 5
The difference between the use of your different products is not clearly explained.
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D
Rating: 4 out of 5
Block the order if delivery by Mondial Relay is checked without specifying a relay point
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Response from BIOPUR HABITAT
Thank you for your observation. It has been taken into account and the new delivery process will be operational by the end of August. Best regards
G
Rating: 4 out of 5
Essential in the Nouvelle Aquitaine region.
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