Customer reviews of BOBIJOO

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 6 673 published reviews
5 6 064 91% 4 396 6% 3 109 2% 2 41 1% 1 63 1%

Summary of reviews

BOBIJOO consistently delivers with fast and careful shipping, reliable on-time delivery, secure packaging, and messages updating each order stage, leaving customers very satisfied and praising the speed and reliability. The product quality is repeatedly described as beautiful, high-quality, and true to description, with many items meeting or exceeding expectations and quick fulfillment of orders. Customer service and professionalism shine, with several mentions of serious, helpful, and understanding staff guiding exchanges and size issues, contributing to positive experiences and repeat purchases. Overall, customers highlight strong value for money, well-made jewelry, and a seamless shopping experience from order to receipt.

Reviews 1 and 2 stars

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S
Sylvain V.
Rating: 1 out of 5
following a purchase from 29/06/2026
Perfect
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Response from BOBIJOO
Hello Sylvain,

Thank you for your comment, the rating must be an error.

Best regards,
The shop team
L
Luccia W.
Rating: 2 out of 5
following a purchase from 23/06/2026
The ring was too big
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Response from BOBIJOO
Hello Luccia,

Thank you for taking the time to share your experience. We understand that the ring size does not meet your expectations and we would be happy to help you find a solution. Please feel free to contact us directly, our team is at your disposal to assist you.

Best regards,
The Bobijoo team
L
Lucas A.
Rating: 1 out of 5
following a purchase from 18/06/2026
jewelry too big
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Response from BOBIJOO
Hello Lucas,

We are sincerely sorry to learn that the jewelry does not meet your expectations in terms of size. Your satisfaction is important to us, and we would like to discuss with you privately to find a solution that would suit you.

We remain at your disposal to assist you.

Best regards,
The boutique team
N
Nicolas S.
Rating: 1 out of 5
following a purchase from 18/05/2026
Not a merchant
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Response from BOBIJOO
Hello Nicolas,

We are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us and we would like to discuss your situation in more detail to find a solution.

We invite you to contact us privately to discuss this matter.

Best regards,
The BOBIJOO store team
I
Isabelle R.
Rating: 1 out of 5
following a purchase from 12/05/2026
The chain broke after an hour that my partner had it around their neck... without making any inappropriate gesture.
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Response from BOBIJOO
Hello Isabelle,

We are sincerely sorry to learn that the chain did not meet your expectations and encountered a problem so quickly. We want to assure you that our customers' satisfaction is our priority and we would like to discuss with you to resolve this situation.

We invite you to contact us directly so that we can assist you better.

Best regards,
The BOBIJOO team
A
Alyson F.
Rating: 1 out of 5
following a purchase from 22/04/2026
I never received the package, I ordered a lucky bell for a biker, supposedly delivered in a mailbox by the post, except that there is nothing, I contacted them (the purchasing company), but they refuse to refund me, I exchanged emails with them, instead of a refund they want to offer me "I can offer you the sending of a new bell for a fee of 10€ for colissimo relay (you will understand that I cannot take the entirety of the order at my expense knowing that the post confirms delivery). If this solution suits you, I can send you a payment request via PayPal to pay by credit card." I obviously refused and filed a complaint with the DGCCRF for non-compliance with the delivery obligation, I then have to go file a complaint at the police station. I do not recommend at all, since there is no way to get a refund in case of loss and/or theft of the package.
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Response from BOBIJOO
Hello Alyson,

We are sincerely sorry to hear that you have not received your package and that your experience has not met your expectations. We understand your frustration and we wish to find a solution suitable for your situation.

We invite you to contact us directly by private message to discuss your order in more detail and explore the options available to you.

Best regards,
The BOBIJOO team
C
Cathy D.
Rating: 1 out of 5
following a purchase from 27/04/2026
I have NEVER ordered from them!
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Response from BOBIJOO
Hello Cathy,

We are sorry to hear that you have encountered this problem and we understand your disappointment. We invite you to contact us privately so that we can clarify the situation and find a solution together.

Best regards,
The BOBIJOO shop team
B
Brian Z.
Rating: 1 out of 5
following a purchase from 07/05/2026
Size too small unfortunately
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Response from BOBIJOO
Hello Brian,

Thank you for taking the time to share your experience. We are sorry to hear that the size does not suit you. Please feel free to contact us privately so that we can assist you better in this situation.

Best regards,
The BOBIJOO shop team
T
Theo M.
Rating: 1 out of 5
following a purchase from 04/05/2026
Not received
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Response from BOBIJOO
Hello Theo,

We are sorry to hear that you have not received your order. Your satisfaction is important to us and we would like to understand what happened so we can assist you.

Please feel free to contact us directly so we can resolve this issue together.

Best regards,
The BOBIJOO shop team.
S
Sebastien G.
Rating: 1 out of 5
following a purchase from 03/05/2026
I have not received the package
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Response from BOBIJOO
Hello Sébastien,

We completely understand your disappointment regarding the non-receipt of your package and we are sorry about that. We invite you to contact us privately so that we can resolve this issue together.

Best regards,
The Bobijoo shop team.
A
Alex P.
Rating: 2 out of 5
following a purchase from 22/04/2026
Shines too much, too light yellow
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Response from BOBIJOO
Hello Alex,

Thank you for taking the time to share your feelings. We are sorry to hear that the product does not meet your expectations in terms of color and shine. We invite you to contact us privately so that we can better understand your situation and find a solution together.

Best regards,
The BOBIJOO team
P
Pamela R.
Rating: 1 out of 5
following a purchase from 10/02/2026
Jewelry case
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Response from BOBIJOO
Hello Pamela,

Thank you for your feedback. We would be delighted to learn more about your experience in order to improve our services. Please feel free to contact us directly to discuss your expectations.

Best regards,
The BOBIJOO team
L
Louis S.
Rating: 2 out of 5
following a purchase from 31/01/2026
No because it is too small
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Response from BOBIJOO
Hello Louis,

Thank you for taking the time to share your feedback. We are sorry to hear that the size does not meet your expectations. Please feel free to consult our size guides or contact us with any questions, we would be happy to help you find the ideal product.

Best regards,
The BOBIJOO team
L
Laura R.
Rating: 1 out of 5
following a purchase from 04/12/2025
I received my package quickly, but after a month and a half the earring falls from my ear, the stem came off, I contacted customer service and they offered me no solution except to try to fix the stem myself! Very disappointed, I will not order again.
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Response from BOBIJOO
Hello Laura,

Thank you for taking the time to share your experience. We are glad that you received your package quickly, but we are sorry to hear that you encountered a problem with your earring. Your feedback is valuable and we will pass it on to our team to improve our services. We hope you will give us another chance in the future.

Best regards,
The BOBIJOO team
F
Floriane C.
Rating: 1 out of 5
following a purchase from 09/01/2026
My ring is too small
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Response from BOBIJOO
Hello Floriane,

Thank you for taking the time to share your opinion. We are sorry to hear that the size of your ring does not meet your expectations. Please feel free to contact us, our team is available to help you find a solution.

Best regards,
The BOBIJOO team
Y
Yanis C.
Rating: 2 out of 5
following a purchase from 24/12/2025
The ring is too big
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Response from BOBIJOO
Hello Yanis,

Thank you for taking the time to leave your opinion. We are sorry to hear that the size of the ring does not suit you. Please feel free to contact us to discuss return or exchange options. Your satisfaction is our priority.

Best regards,
The BOBIJOO team
B
Belinda S.
Rating: 2 out of 5
following a purchase from 04/12/2025
The logo on the ring is not the same as on the site
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Response from BOBIJOO
Hello Belinda,

Thank you for taking the time to share your feedback. We are sorry to hear that the necklace does not meet your expectations. We are committed to improving our size descriptions to better serve you. Please feel free to contact our customer service for any additional assistance.

Sincerely,
The BOBIJOO team
M
Mélanie R.
Rating: 2 out of 5
following a purchase from 04/12/2025
The rings purchased do not correspond to what I wanted. Too big and not compliant
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Response from BOBIJOO
Hello Mélanie,

Thank you for your feedback. We are sorry to hear that the ring did not meet your expectations. Please know that we place great importance on the quality of our products and we will address this issue with our team. Your satisfaction is our priority and we do everything to provide you with an optimal experience. Please do not hesitate to contact us with any questions.

Best regards,
The BOBIJOO team
M
Magali C.
Rating: 1 out of 5
following a purchase from 02/12/2025
Hello, I haven't received the product I ordered, I'm still waiting, the post has completely lost the product
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Response from BOBIJOO
Hello Magali,

Thank you for your feedback and we are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this situation as quickly as possible. Your satisfaction is our priority.

Best regards,
The BOBIJOO team
G
Gustavo T.
Rating: 1 out of 5
following a purchase from 25/11/2025
Hello, I'm still happy with my orders, I find that the 'holy' ring is not really realistic, a bit disappointed.....
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Response from BOBIJOO
Hello Gustavo,

Thank you for sharing your experience. We are sorry to hear that you have not received your product. We invite you to contact us directly so that we can help you resolve this issue as soon as possible. Your satisfaction is important to us.

Best regards,
The BOBIJOO team
S
Samuel W.
Rating: 2 out of 5
following a purchase from 28/11/2025
I am returning the chain
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Response from BOBIJOO
Hello Samuel,

Thank you for taking the time to share your feedback. We are sorry to hear that the rings do not meet your expectations. Your satisfaction is our priority. Please do not hesitate to contact us for an exchange or a refund, we will be happy to assist you.

Best regards,
The BOBIJOO team
E
Eddy B.
Rating: 1 out of 5
following a purchase from 25/11/2025
I ordered a necklace that does not match the size indicated, I am disappointed
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Response from BOBIJOO
Hello Eddy,

Thank you for your feedback. We are delighted to hear that you are generally satisfied with your orders. We take your comments regarding the "saint" ring very seriously and will pass them on to our design team to improve our products. Please feel free to contact us if you have any other suggestions.

Best regards,
The BOBIJOO team
N
Nathalie D.
Rating: 2 out of 5
following a purchase from 16/11/2025
Very good
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Response from BOBIJOO
Hello Nathalie,

Thank you for your feedback. We are sorry to hear that your experience with BOBIJOO did not meet your expectations. Your satisfaction is our priority. Please do not hesitate to contact us directly to resolve this issue. We appreciate your trust and are determined to improve our service.

Best regards,
The BOBIJOO team
I
Isabelle S.
Rating: 1 out of 5
following a purchase from 02/11/2025
I received a ring where the claws are not compliant, they are not closed so I cannot wear the ring
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Response from BOBIJOO
Hello Isabelle,

Thank you for taking the time to share your feedback. We are sorry to hear that the ring does not meet your expectations. Your satisfaction is our priority, and we would like to resolve this issue. Please do not hesitate to contact our customer service so that we can assist you in the best way possible.

Best regards,
The BOBIJOO team
T
Tamara B.
Rating: 2 out of 5
following a purchase from 24/10/2025
Too bulky and shiny
P
Paloma G.
Rating: 2 out of 5
following a purchase from 11/10/2025
Perfect
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Clément V.
Rating: 1 out of 5
following a purchase from 13/09/2025
Really very disappointed, color fades after a day, rough finish around the wrist, impossible to keep on the wrist. Go to a leather craftsman, he will do much better.
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Response from BOBIJOO
Hello Clément,

Thank you for your feedback, even though it pains us to read your disappointment. Every opinion is valuable to us, as it helps us to constantly improve our products. We are sorry to learn that your experience did not meet your expectations and we want to assure you that we take your comments very seriously.

Please do not hesitate to contact us directly so that we can find a solution together.

Best regards,
The BOBIJOO team
T
Thomas L.
Rating: 1 out of 5
following a purchase from 15/08/2025
The color is not the right one
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Response from BOBIJOO
Hello Thomas,

Thank you for your feedback. We are sorry to hear that the color of your product does not meet your expectations. Your satisfaction is our priority, and we are committed to resolving this issue. Please do not hesitate to contact our customer service, who will be happy to assist you.

Best regards,
The BOBIJOO team
J
Jessica E.
Rating: 1 out of 5
following a purchase from 06/07/2025
I thought I had ordered a bracelet for a baby, in the end I received a bracelet for an adult man, very disappointed
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Response from BOBIJOO
Hello Jessica,

Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations. At BOBIJOO, we are committed to providing quality products and impeccable service. Your satisfaction is our priority, and we would like to resolve this misunderstanding. Please feel free to contact us directly so that we can assist you.

Best regards,
The BOBIJOO team
C
Celine B.
Rating: 1 out of 5
following a purchase from 28/06/2025
Jewelry received broken
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Response from BOBIJOO
Hello Céline,

We are sorry to hear that your jewelry arrived damaged. Your satisfaction is our priority and we would like to resolve this issue quickly. Could you please contact us directly so that we can assist you?

Thank you for your understanding.
The BOBIJOO team
H
Herr D.
Rating: 2 out of 5
following a purchase from 07/06/2025
Unfortunately no recommendation. The product was returned.
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Arthur L.
Rating: 1 out of 5
following a purchase from 01/06/2025
I measured well yet the ring is too wide..
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Response from BOBIJOO
Hello Arthur,

Thank you for taking the time to share your experience. We are sorry to hear that the ring does not fit you. At BOBIJOO, we are committed to ensuring our customers' satisfaction, and we would be happy to help you find a size that would suit you better. Please feel free to contact us to discuss the options available to you.

Best regards,
The BOBIJOO team
J
Jennifer L.
Rating: 1 out of 5
following a purchase from 10/05/2025
The ring is too small
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Response from BOBIJOO
Hello Jennifer,

Thank you for taking the time to share your feedback with us. We are sorry to hear that the ring size does not suit you. Please feel free to contact our customer service, we would be happy to help you find a size that fully satisfies you.

Best regards,
The BOBIJOO team
D
David Manuel S.
Rating: 1 out of 5
following a purchase from 09/03/2025
The article did not arrive and they are not providing me with a solution.
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Luca P.
Rating: 1 out of 5
following a purchase from 12/03/2025
I bought a pin that was supposed to be silver but it arrived in steel. I will keep it but it's not correct.
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Isabelle M.
Rating: 2 out of 5
following a purchase from 14/02/2025
The description of the pendant I ordered is not accurate it was indicated discreet and it is very large and thick. I'm a bit disappointed. But for the price we'll hang it on the edge of a mirror as decoration.
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Response from BOBIJOO
Hello Isabelle,

Thank you for taking the time to share your opinion. We are sorry to hear that the description of the pendant did not meet your expectations. Your feedback is invaluable and will enable us to improve the accuracy of our information. We hope the item will find its place in your decor.

Please do not hesitate to contact us should you require any further assistance.

Best regards,
The BOBIJOO team
Y
Yves V.
Rating: 2 out of 5
following a purchase from 08/02/2025
I would like to contact you by phone to give you my opinion. Sincerely Mr.Volckaert
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Response from BOBIJOO
Good morning, Mr Volckaert,

Thank you for taking the time to share your opinion. We understand the importance of your feedback and would like to hear from you further. Please do not hesitate to contact us by telephone on 04 67 77 37 27 so that we can discuss things further.

Best regards,
The BOBIJOO team
R
Rimbon A.
Rating: 1 out of 5
following a purchase from 30/01/2025
Too big
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Response from BOBIJOO
Hello Rimbon,

Thank you for taking the time to share your review. We're sorry to hear that the size of your item doesn't fit. Please do not hesitate to contact our customer service department, we would be delighted to help you find a solution that meets your expectations.

Best regards,
The BOBIJOO team
D
Dylan L.
Rating: 1 out of 5
following a purchase from 30/12/2024
Not the right size even though I'm 66
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Response from BOBIJOO
Hello Dylan,

Thank you for your feedback. We are sorry to hear that the size does not fit. At BOBIJOO, we place great importance on customer satisfaction and strive to offer quality products. Please do not hesitate to contact us to exchange your item or if you have any questions. Your satisfaction is our priority.

Best regards,
The BOBIJOO team
N
Nicole D.
Rating: 2 out of 5
following a purchase from 02/01/2025
late delivery
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Response from BOBIJOO
Hello Nicole,

Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not live up to your expectations. Your satisfaction is our priority, and we do everything we can to improve our service. Please don't hesitate to contact us directly with any questions you may have. We're here to help.

We look forward to hearing from you,
The BOBIJOO team
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