The online store BOBIJOO is praised for its extensive selection of jewelry offered at reasonable prices, making it an attractive option for many customers. The quality of the products consistently impresses, with numerous reviews highlighting beautiful designs and craftsmanship that meet or exceed expectations. Fast and reliable delivery is a recurring theme, with many customers noting their orders arrived on time or even earlier than anticipated, contributing to a positive shopping experience.
Hello Alexandra, thank you for your review. We are sorry that the bracelet you received was not to your liking. We have taken your comment into account and will endeavour to offer a greater variety of sizes to satisfy all our customers. We hope you will find what you are looking for among our other products. We remain at your disposal for any further inquiries. Sincerely, the BOBIJOO team.
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Adeline R.
Rating: 2 out of 5
following a purchase from 17/09/2024
I ordered 3 pairs of savoyarde I received 2 good and the right size the 3rd I received 2 same earring (so one is right side up and the other upside down ...)
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Response from BOBIJOO
Hello Adeline, thank you for your feedback. We are very sorry for the inconvenience and will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any questions or require a replacement. We work tirelessly to ensure the satisfaction of our customers and hope that you will continue to place your trust in us. Have a nice day. The BOBIJOO team
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Marco Antonio G.
Rating: 1 out of 5
following a purchase from 06/09/2024
The ring I bought is one of the more expensive ones and the size you see in the video is nowhere near the same.... Very dissatisfied and disappointed.
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sebastien B.
Rating: 2 out of 5
following a purchase from 07/09/2024
bracelet too large
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Response from BOBIJOO
Hello Sébastien, thank you for your review of our BOBIJOO website. We are sorry that the bracelet you received is too large. We take note of your remark in order to improve our next collections. Please do not hesitate to contact us if necessary, we will be delighted to offer you a suitable solution. Have a nice day. The BOBIJOO team.
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Dominique P.
Rating: 4 out of 5
following a purchase from 04/09/2024
On the whole, I am satisfied with BOBIJOO's services, except in the case where you make a mistake (in my case, the wrong size). In that case, of course, you can return the product. But you'll have to do it by recorded delivery, and AT YOUR COST! And that's not very "commercial"!
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Hélène K.
Rating: 3 out of 5
following a purchase from 28/08/2024
Bracelet small no choice of size on the site
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Response from BOBIJOO
Thank you for your feedback, Hélène. Our team does its best to offer quality products at affordable prices. We will take into account your remark about the sizes and try to remedy it in the future. Thank you again for your comment.
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Emilie F.
Rating: 4 out of 5
following a purchase from 27/08/2024
Perfect! But the package has been opened
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Serge G.
Rating: 4 out of 5
following a purchase from 13/08/2024
Satisfied, jewels received as ordered in their little pouch. To be seen in time.
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Response from BOBIJOO
Hello Serge, we are delighted that you are satisfied with your order from BOBIJOO. We will make sure to maintain the quality of our products over time. Thank you for your confidence and have a nice day!
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Jean Mathieu P.
Rating: 4 out of 5
following a purchase from 03/08/2024
Order received on time and quality products
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Response from BOBIJOO
Thank you very much for your positive feedback on our BOBIJOO website. We are delighted that you appreciated the quality of our products and that your order was delivered on time. We hope to see you soon on our site for future purchases. Thank you again for your confidence!
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Sandy M.
Rating: 1 out of 5
following a purchase from 02/08/2024
Not at all the right size, I order a ring size 56 and even on my 54 finger it doesn't fit! Disappointed...
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Response from BOBIJOO
Hello Sandy, we're sorry to hear that the ring size you ordered does not fit your finger. We apologize for the inconvenience. We have taken note of your comment and will do our best to improve our services in order to fully satisfy you in the future. Thank you for your confidence and have a nice day.
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Amandine L.
Rating: 1 out of 5
following a purchase from 06/08/2024
Super disappointed and surprised after a few days the colors are already going!
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Response from BOBIJOO
Hello Amandine, I'm sorry to hear that you were disappointed by your purchase on our BOBIJOO website. We care about our customers' satisfaction and we will take your opinion into account to improve our products. Thank you for your feedback.
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Naveri J.
Rating: 1 out of 5
following a purchase from 08/08/2024
Broken buckle inside the package
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Response from BOBIJOO
Hello Naveri,
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
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Denis D.
Rating: 4 out of 5
following a purchase from 06/08/2024
Super
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Response from BOBIJOO
Thank you very much for your positive feedback on our BOBIJOO website, we really appreciate it! We are delighted that you enjoyed your experience with us. We will continue to do our best to provide you with quality service.
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Melvin M.
Rating: 4 out of 5
following a purchase from 02/08/2024
Pretty jewels
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Response from BOBIJOO
Thank you for your positive review of our BOBIJOO website. We are delighted that you like our jewelry. Please come back again to discover our new collections. We look forward to seeing you again on our site.
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Stéphane Alexis G.
Rating: 3 out of 5
following a purchase from 02/08/2024
The necklace I received has a few defects and the color changes from gold to gray... As for the others, nothing to say, to be seen in the future.
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Response from BOBIJOO
Hello Stéphane Alexis,
thank you for your review of our BOBIJOO website.
We are sorry that the necklace you received has some defects and a color change.
We will check this with our production team.
Could you please write to us at [email protected] to find a solution?
We thank you for your confidence and hope to see you soon on our site.
S
Sébastien Z.
Rating: 4 out of 5
following a purchase from 28/06/2024
Too small, how can I exchange it
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Response from BOBIJOO
Hello Sébastien, thank you for your review on our BOBIJOO website. We are sorry that the size of the product does not suit you. Please contact our customer service for an exchange. Thank you for your confidence and see you soon on BOBIJOO.
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Nicolas P.
Rating: 4 out of 5
following a purchase from 01/07/2024
Beautiful signet ring, a little light but also not magnificent.
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Response from BOBIJOO
Thank you for your positive feedback on our BOBIJOO website. We are delighted that you liked our signet ring despite its light weight. We have taken your comment into account and hope to see you soon on our site for new discoveries. Have a nice day!
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Sonia R.
Rating: 1 out of 5
following a purchase from 26/06/2024
I did not receive my order
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Response from BOBIJOO
Hello Sonia, I am very sorry that you have not received your order. We make every effort to ensure fast and efficient delivery to our customers. Please do not hesitate to contact us directly so that we can resolve this problem as quickly as possible. Your satisfaction is our priority. Sincerely, The BOBIJOO team.
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marie S.
Rating: 1 out of 5
following a purchase from 20/06/2024
size 60 a small I can't use it
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Response from BOBIJOO
Hi Marie, we're sorry that size 60 doesn't fit you. We offer different sizes to satisfy all our customers. Please do not hesitate to contact us if you require any further information about our products. We'll be happy to help. Thank you for your feedback.
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Pascale S.
Rating: 4 out of 5
following a purchase from 17/06/2024
Very pretty model (hand chain), just one small problem: the letter doesn't lie flat, it rises at an angle. Too bad.
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Response from BOBIJOO
Thank you very much for your detailed review of our hand chain. We are pleased that you find the design attractive. We will take into account your comment on the letter and try to find a solution to improve the product. Thanks again for your feedback, it helps us to continually improve.
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Nadia T.
Rating: 2 out of 5
following a purchase from 18/06/2024
Too small
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Response from BOBIJOO
Hello Nadia, thank you for your review of our BOBIJOO website.
Could you please write to us at [email protected] to find a solution and perhaps exchange sizes free of charge? We remain at your disposal.
The Bobijoo team.
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Natacha V.
Rating: 4 out of 5
following a purchase from 13/06/2024
Fast delivery, Jewellery as described
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Response from BOBIJOO
Thank you very much for your positive feedback on our BOBIJOO website! We are delighted that you appreciated the speed of our delivery as well as the conformity of our jewelry. We look forward to seeing you soon on our site. We hope to see you soon!
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Pirat C.
Rating: 4 out of 5
following a purchase from 11/06/2024
The packaging is a little tight, but everything else is as shown in the photos. The bell I ordered is of good quality.
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Response from BOBIJOO
Hello Pirat, thank you for your review of our BOBIJOO website. We're delighted that you were a little disappointed with the packaging, but we're pleased that the rest of your order met your expectations. We make it a point of honour to offer quality products that conform to the photos. Thank you again for your confidence and your 4/5 rating. Please let us know if you have any suggestions for improvement. See you soon on our site!
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Audrey S.
Rating: 4 out of 5
following a purchase from 06/06/2024
Well received
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Response from BOBIJOO
Thank you for your positive feedback, Audrey. We're delighted that you liked our BOBIJOO site. Please come back to us if you have any suggestions or comments. We hope to see you soon!
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Rebours G.
Rating: 3 out of 5
following a purchase from 31/05/2024
Emballage baclé… Qualité moyenne
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patrick R.
Rating: 3 out of 5
following a purchase from 20/05/2024
product as described
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Response from BOBIJOO
Thank you for your positive review of our BOBIJOO website. We attach great importance to the quality of our products and are delighted that you are satisfied with your purchase. We wish you a pleasant day.
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Franck H.
Rating: 2 out of 5
following a purchase from 26/05/2024
Unfortunately the signet ring is bigger than I imagined...also, too many micro-scratches all around the cross :( is it possible to return the product and receive in exchange a refund voucher to make another purchase or not? thank you.
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Response from BOBIJOO
Hello Franck,
thank you for your sincere feedback on our site. We are sorry that the signet ring did not meet your expectations in terms of size and quality.
We understand your disappointment and would be delighted to offer you a return of the product for exchange or refund so that you can find another product that will suit you perfectly.
Please do not hesitate to contact us at [email protected] or by telephone on 04.67.77.37.27 for further details.
We look forward to satisfying you with your next purchase on our website.
Best regards,
the BOBIJOO team.
M
Matheo D.
Rating: 3 out of 5
following a purchase from 19/05/2024
Beautiful jewels but wrong size
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Response from BOBIJOO
Thank you for your feedback, we are sorry for the incorrect size. Please do not hesitate to contact us to resolve this issue and find a satisfactory solution. We appreciate your feedback and will do our best to improve our service. Thank you for your confidence in us.
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Julien B.
Rating: 3 out of 5
following a purchase from 14/05/2024
It would be nice to do half sizes.
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Response from BOBIJOO
Hello Julien
Thank you for your opinion. It's difficult because we already offer many sizes and we have over 400 ring models.
That's a lot of different variations.
We hope to see you back on our site soon.
Have a nice day!
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Esmeralda V.
Rating: 4 out of 5
following a purchase from 14/05/2024
I received my three pairs of earrings in 2 days! So fast delivery! The earrings are identical to the site, and they seem to be of good quality. To be seen in time.
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Response from BOBIJOO
Thank you very much for your positive review, Esmeralda! We are delighted that our products and services have given you complete satisfaction. We make a point of offering fast delivery and quality products. Thank you again for your confidence and see you soon on our BOBIJOO website!
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CANDY D.
Rating: 3 out of 5
following a purchase from 09/05/2024
Very pretty jewelry, completely as described. But it's a shame there's no gift box with it or with the purchase proposal. Difficult to offer in a small pouch.
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Response from BOBIJOO
Thank you for your review of our BOBIJOO website. We are pleased that you are satisfied with the description of our jewelry. We have taken into account your suggestion concerning the gift box and hope to be able to include it in our future purchases. Thank you again for your confidence and we hope to see you soon in our online boutique.
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Magali B.
Rating: 4 out of 5
following a purchase from 04/05/2024
Very beautiful jewels, beautiful rendering To see resistance in time
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Response from BOBIJOO
Thank you for your positive feedback on our BOBIJOO website. We are delighted that you like our jewelry. As for their resistance over time, we do everything we can to guarantee the quality of our products. Please do not hesitate to contact us if you have any questions or comments. Thank you again for your confidence. Sincerely, the BOBIJOO team.
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Timeo L.
Rating: 3 out of 5
following a purchase from 30/04/2024
Too long
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Response from BOBIJOO
Thank you for your feedback, we will take it into account to improve our site.
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Lionel D.
Rating: 4 out of 5
following a purchase from 27/04/2024
Jewel that doesn't suit me but very high quality. Very pleasant telephone contact for the return
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Response from BOBIJOO
We are delighted that you liked our jewel in terms of quality, even if it did not meet your expectations. We are also happy to know that you appreciated our customer service when you returned it. Please do not hesitate to come back to us if you are looking for another piece of jewelry. Thank you for your trust and your positive feedback!
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Dominique G.
Rating: 4 out of 5
following a purchase from 27/04/2024
Delivered on time, item arrived well packaged. The cross is a nice size corresponds to the photo. For the quality to check in time. Thank you very much.
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Response from BOBIJOO
Thank you very much Dominique for your positive feedback on our BOBIJOO website. We are delighted that you have received your item in good condition and on time. We hope you enjoy the cross and that its quality lives up to your expectations. Thank you again for your confidence and we hope to see you soon on our site!
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Noemie B.
Rating: 4 out of 5
following a purchase from 22/04/2024
Compliant
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Response from BOBIJOO
Thank you very much for your positive review of our BOBIJOO website. We are happy to know that our site meets your expectations. Please do not hesitate to come back to us if you need anything.
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Sylvain B.
Rating: 2 out of 5
following a purchase from 05/04/2024
Since you asked, here's my opinion. I've ordered rings from several online suppliers, with the same measurement (size) and you're the only one for whom the ring is too small. I don't know what to do with it.
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Response from BOBIJOO
Hello Sylvain, I am very sorry that the ring you ordered is not to your liking. We take customer satisfaction very seriously and will do everything we can to solve this problem. Please do not hesitate to contact us so that we can find a solution together. We look forward to demonstrating our professionalism to you in the future. Thank you for your feedback.
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jeanyves C.
Rating: 4 out of 5
following a purchase from 17/04/2024
VERY GOOD AT ALL LEVELS
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Response from BOBIJOO
Thank you very much for your positive feedback on our BOBIJOO website. Customer satisfaction is very important to us and we are delighted that you have appreciated our service. Please do not hesitate to come back to us if you need anything. We'll be here to help. Thank you again for your confidence.
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Eric C.
Rating: 4 out of 5
following a purchase from 14/04/2024
Fine
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Response from BOBIJOO
Thank you for your positive review, we are delighted that you enjoy our BOBIJOO site. We work hard every day to offer our customers a pleasant shopping experience and quality products. Thank you again for your feedback and see you soon on our site!
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Xavier A.
Rating: 4 out of 5
following a purchase from 04/04/2024
Perfect, just as I expected. Good tracking for the package. Thank you very much.
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Response from BOBIJOO
Thank you very much for your positive feedback, Xavier! We are delighted that our BOBIJOO site has met your expectations and that you were satisfied with the tracking of your parcel. We'll do our utmost to continue offering you the best possible service. See you soon on our site!
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