Customer reviews of BOBIJOO

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 6 540 published reviews
5 5 946 91% 4 389 6% 3 105 2% 2 40 1% 1 60 1%

Summary of reviews

The online store BOBIJOO is praised for its extensive selection of jewelry offered at reasonable prices, making it an attractive option for many customers. The quality of the products consistently impresses, with numerous reviews highlighting beautiful designs and craftsmanship that meet or exceed expectations. Fast and reliable delivery is a recurring theme, with many customers noting their orders arrived on time or even earlier than anticipated, contributing to a positive shopping experience.

Reviews 1, 2 and 3 stars

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L
Luca P.
Rating: 1 out of 5
following a purchase from 12/03/2025
I bought a pin that was supposed to be silver but it arrived in steel. I will keep it but it's not correct.
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Eric R.
Rating: 3 out of 5
following a purchase from 19/03/2025
I followed the measurement guide on the site (paper strip to wrap around the finger). Result: ring too big.
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Response from BOBIJOO
Hello Eric,

Thank you for taking the time to share your feedback. We are sorry to hear that the ring size does not suit you. It can happen that measurements vary depending on the methods used. Please feel free to contact us to discuss a possible exchange or another solution. Your satisfaction is our priority.

Best regards,
The BOBIJOO Team
K
Krystelle G.
Rating: 3 out of 5
following a purchase from 11/03/2025
No response from customer service after receiving my package! Otherwise, it's great!👍
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Response from BOBIJOO
Hello Krystelle,

Thank you for taking the time to share your feedback. We are delighted that you enjoyed your experience with BOBIJOO, but we are sorry to hear that you did not receive a response from our customer service. Your satisfaction is our priority, and we will ensure that your request is handled as soon as possible. Please feel free to contact us directly with any questions.

Best regards,
The BOBIJOO team.
J
JEAN-RENE M.
Rating: 3 out of 5
following a purchase from 10/03/2025
Hello, honestly I thought the item would be a bit better made, but given the price, you can't ask for perfection. Still, the design remains the design; a slightly finer design would be perfect.
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Response from BOBIJOO
Hello Jean-René, we thank you for your feedback and for your observations regarding the quality of the drawing. We are sorry to learn that the item did not fully meet your expectations. Your comment is valuable to us and will help us improve our products in the future.
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Isabelle M.
Rating: 2 out of 5
following a purchase from 14/02/2025
The description of the pendant I ordered is not accurate it was indicated discreet and it is very large and thick. I'm a bit disappointed. But for the price we'll hang it on the edge of a mirror as decoration.
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Response from BOBIJOO
Hello Isabelle,

Thank you for taking the time to share your opinion. We are sorry to hear that the description of the pendant did not meet your expectations. Your feedback is invaluable and will enable us to improve the accuracy of our information. We hope the item will find its place in your decor.

Please do not hesitate to contact us should you require any further assistance.

Best regards,
The BOBIJOO team
Y
Yves V.
Rating: 2 out of 5
following a purchase from 08/02/2025
I would like to contact you by phone to give you my opinion. Sincerely Mr.Volckaert
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Response from BOBIJOO
Good morning, Mr Volckaert,

Thank you for taking the time to share your opinion. We understand the importance of your feedback and would like to hear from you further. Please do not hesitate to contact us by telephone on 04 67 77 37 27 so that we can discuss things further.

Best regards,
The BOBIJOO team
R
Rimbon A.
Rating: 1 out of 5
following a purchase from 30/01/2025
Too big
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Response from BOBIJOO
Hello Rimbon,

Thank you for taking the time to share your review. We're sorry to hear that the size of your item doesn't fit. Please do not hesitate to contact our customer service department, we would be delighted to help you find a solution that meets your expectations.

Best regards,
The BOBIJOO team
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Rémy B.
Rating: 3 out of 5
following a purchase from 31/01/2025
Very short chain for a man
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Response from BOBIJOO
Hello Rémy,

Thank you for taking the time to share your opinion of our BOBIJOO site. We're sorry to hear that the chain length did not meet your expectations. We appreciate your feedback, as it helps us to improve our products. Please feel free to browse our other chain options, which may better suit your needs.

Best regards,
The BOBIJOO team
D
Dylan L.
Rating: 1 out of 5
following a purchase from 30/12/2024
Not the right size even though I'm 66
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Response from BOBIJOO
Hello Dylan,

Thank you for your feedback. We are sorry to hear that the size does not fit. At BOBIJOO, we place great importance on customer satisfaction and strive to offer quality products. Please do not hesitate to contact us to exchange your item or if you have any questions. Your satisfaction is our priority.

Best regards,
The BOBIJOO team
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Nicole D.
Rating: 2 out of 5
following a purchase from 02/01/2025
late delivery
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Response from BOBIJOO
Hello Nicole,

Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not live up to your expectations. Your satisfaction is our priority, and we do everything we can to improve our service. Please don't hesitate to contact us directly with any questions you may have. We're here to help.

We look forward to hearing from you,
The BOBIJOO team
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Nany V.
Rating: 1 out of 5
following a purchase from 15/12/2024
I did not receive anything I am very angry
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Fabien M.
Rating: 3 out of 5
following a purchase from 22/12/2024
Fast delivery but the product doesn't look like the one I bought.
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Response from BOBIJOO
Hello Fabien,

Thank you for taking the time to share your opinion. We are delighted to hear that the delivery was fast. However, we are sorry to hear that the product you received did not meet your expectations. Your feedback is invaluable and will enable us to improve our services. Please do not hesitate to contact us for any assistance or exchange.

Best regards,
The BOBIJOO team
K
Kevin C.
Rating: 3 out of 5
following a purchase from 06/12/2024
The chain didn't last 24 hours, even though the person hadn't done anything extraordinary.
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Response from BOBIJOO
Hello Kevin,

Thank you for taking the time to share your opinion of BOBIJOO. We're sorry to hear that the chain didn't last as long as expected. Your feedback is invaluable and will help us improve the quality of our products. Please do not hesitate to contact our customer service for any assistance.

Best regards,
The BOBIJOO team
C
Chiara G.
Rating: 3 out of 5
following a purchase from 12/12/2024
I received the package late, but still it arrived in good condition.
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Franca D.
Rating: 3 out of 5
following a purchase from 13/12/2024
Wrong size indicated
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Response from BOBIJOO
Hello Franca, thank you for your review of our BOBIJOO website. We are sorry to learn that the size indicated does not correspond to your expectations. We will check this more closely and take the necessary steps to improve the accuracy of our information. Please do not hesitate to contact us if you have any further comments, as we are always ready to listen to our customers. Have a nice day.
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Aurelie C.
Rating: 2 out of 5
following a purchase from 14/12/2024
J'adore mais les taille c'pas top
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Response from BOBIJOO
Hello Aurélie, thank you for your review. We are sorry that you were not entirely satisfied with our product sizes. We take note of your feedback and will do our best to improve this in the future. We hope you will find other items on our site that you like. Have a nice day!
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Emmanuel L.
Rating: 3 out of 5
following a purchase from 01/12/2024
Package conforms. My delivery leaves something to be desired. Product in stock ordered the 1st received on the 10th on the site marked under 72 h far from the promise of the site
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Response from BOBIJOO
Thank you for your feedback, we are sorry for the longer than expected delivery time. We do our utmost to improve our delivery times and satisfy our customers as much as possible. We look forward to seeing you again on our site. Sincerely, The BOBIJOO team.
C
Céline M.
Rating: 3 out of 5
following a purchase from 04/12/2024
Fine
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Response from BOBIJOO
Thank you Céline for your review of our BOBIJOO website. We are delighted that you have enjoyed our site and we will continue to do our best to offer you quality products. Thank you again for your trust and support.
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YONEL G.
Rating: 3 out of 5
following a purchase from 03/12/2024
Fine
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Response from BOBIJOO
Thank you for your review! We are delighted that you like our products. Please do not hesitate to come back to us if you need anything.
S
Serdar U.
Rating: 3 out of 5
following a purchase from 15/11/2024
Very nice designs but the products should be quality controlled. One bracelet I bought came apart immediately. I returned it and got a replacement and the same thing happened.
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Alexandre C.
Rating: 2 out of 5
following a purchase from 09/11/2024
Very small item
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Response from BOBIJOO
Hello Alexandre, thank you for your feedback. We take into account all our customers' comments to improve our site and our products. We hope to be able to satisfy you during your next visit. Best regards.
P
Phil M.
Rating: 2 out of 5
following a purchase from 05/11/2024
Ordered and paid on Tuesday 5 Nov received the following Tuesday 12, fortunately I live in France.
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Response from BOBIJOO
Hello Phil, thank you for your feedback. We're sorry you didn't receive your order sooner. We are constantly working to improve our delivery times to provide the best possible experience for our customers. We hope that despite this setback, you are satisfied with your purchase on our BOBIJOO website. We thank you for your confidence and remain at your disposal for any questions or comments. Have a nice day. The BOBIJOO team.
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Sarah S.
Rating: 1 out of 5
following a purchase from 27/10/2024
Lack of items in the parcel and no soap to run away from
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Response from BOBIJOO
Hello Sarah, thank you for your review. We're sorry to hear that your experience with our site was unsatisfactory. We are constantly working to improve our services and offer a wide selection of quality items to our customers. We also take into account your comments on our after-sales service to better meet our customers' needs. We look forward to providing you with a better experience in the future. Thank you again for your feedback. Sincerely, the BOBIJOO team.
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Isabelle A.
Rating: 3 out of 5
following a purchase from 26/10/2024
A 1ere vu good quality to see in time
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Response from BOBIJOO
Thank you Isabelle for your positive feedback on our BOBIJOO website. We're delighted you liked our products. Please keep following us to discover all our new products and let us know your feedback in the future.
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Yannick C.
Rating: 3 out of 5
following a purchase from 28/10/2024
Missing bracelet
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Response from BOBIJOO
Thank you for your review, Yannick. We are sorry that you find a bracelet missing from our site. We take all our customers' comments into account to improve our offer and hope to be able to offer you a wide choice of bracelets soon. Have a nice day.
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Francis D.
Rating: 1 out of 5
following a purchase from 06/10/2024
I've acquired an item that I really like.
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Response from BOBIJOO
Thank you for your feedback, Francis. We're delighted you liked our product. We work hard every day to deliver quality products to our customers. Please do not hesitate to contact us should you require any further assistance or advice.
Z
Zaugg J.
Rating: 1 out of 5
following a purchase from 01/10/2024
Fast delivery, as ordered-as usual. Thank you very much.
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Response from BOBIJOO
Hello Mr. Zaugg, thank you for your positive feedback! We're delighted that you received your order quickly and that it met your expectations. We do our utmost to satisfy our customers and your satisfaction is our priority. Thank you again for your trust and loyalty. Best regards, the BOBIJOO team.
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Alexandra S.
Rating: 1 out of 5
following a purchase from 22/09/2024
Bracelet too big
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Response from BOBIJOO
Hello Alexandra, thank you for your review. We are sorry that the bracelet you received was not to your liking. We have taken your comment into account and will endeavour to offer a greater variety of sizes to satisfy all our customers. We hope you will find what you are looking for among our other products. We remain at your disposal for any further inquiries. Sincerely, the BOBIJOO team.
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Adeline R.
Rating: 2 out of 5
following a purchase from 17/09/2024
I ordered 3 pairs of savoyarde I received 2 good and the right size the 3rd I received 2 same earring (so one is right side up and the other upside down ...)
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Response from BOBIJOO
Hello Adeline, thank you for your feedback. We are very sorry for the inconvenience and will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any questions or require a replacement. We work tirelessly to ensure the satisfaction of our customers and hope that you will continue to place your trust in us. Have a nice day. The BOBIJOO team
M
Marco Antonio G.
Rating: 1 out of 5
following a purchase from 06/09/2024
The ring I bought is one of the more expensive ones and the size you see in the video is nowhere near the same.... Very dissatisfied and disappointed.
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sebastien B.
Rating: 2 out of 5
following a purchase from 07/09/2024
bracelet too large
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Response from BOBIJOO
Hello Sébastien, thank you for your review of our BOBIJOO website. We are sorry that the bracelet you received is too large. We take note of your remark in order to improve our next collections. Please do not hesitate to contact us if necessary, we will be delighted to offer you a suitable solution. Have a nice day. The BOBIJOO team.
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Hélène K.
Rating: 3 out of 5
following a purchase from 28/08/2024
Bracelet small no choice of size on the site
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Response from BOBIJOO
Thank you for your feedback, Hélène. Our team does its best to offer quality products at affordable prices. We will take into account your remark about the sizes and try to remedy it in the future. Thank you again for your comment.
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Sandy M.
Rating: 1 out of 5
following a purchase from 02/08/2024
Not at all the right size, I order a ring size 56 and even on my 54 finger it doesn't fit! Disappointed...
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Response from BOBIJOO
Hello Sandy, we're sorry to hear that the ring size you ordered does not fit your finger. We apologize for the inconvenience. We have taken note of your comment and will do our best to improve our services in order to fully satisfy you in the future. Thank you for your confidence and have a nice day.
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Amandine L.
Rating: 1 out of 5
following a purchase from 06/08/2024
Super disappointed and surprised after a few days the colors are already going!
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Response from BOBIJOO
Hello Amandine, I'm sorry to hear that you were disappointed by your purchase on our BOBIJOO website. We care about our customers' satisfaction and we will take your opinion into account to improve our products. Thank you for your feedback.
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Naveri J.
Rating: 1 out of 5
following a purchase from 08/08/2024
Broken buckle inside the package
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Response from BOBIJOO
Hello Naveri,
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
S
Stéphane Alexis G.
Rating: 3 out of 5
following a purchase from 02/08/2024
The necklace I received has a few defects and the color changes from gold to gray... As for the others, nothing to say, to be seen in the future.
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Response from BOBIJOO
Hello Stéphane Alexis,
thank you for your review of our BOBIJOO website.
We are sorry that the necklace you received has some defects and a color change.
We will check this with our production team.
Could you please write to us at [email protected] to find a solution?
We thank you for your confidence and hope to see you soon on our site.
S
Sonia R.
Rating: 1 out of 5
following a purchase from 26/06/2024
I did not receive my order
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Response from BOBIJOO
Hello Sonia, I am very sorry that you have not received your order. We make every effort to ensure fast and efficient delivery to our customers. Please do not hesitate to contact us directly so that we can resolve this problem as quickly as possible. Your satisfaction is our priority. Sincerely, The BOBIJOO team.
M
marie S.
Rating: 1 out of 5
following a purchase from 20/06/2024
size 60 a small I can't use it
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Response from BOBIJOO
Hi Marie, we're sorry that size 60 doesn't fit you. We offer different sizes to satisfy all our customers. Please do not hesitate to contact us if you require any further information about our products. We'll be happy to help. Thank you for your feedback.
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Nadia T.
Rating: 2 out of 5
following a purchase from 18/06/2024
Too small
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Response from BOBIJOO
Hello Nadia, thank you for your review of our BOBIJOO website.
Could you please write to us at [email protected] to find a solution and perhaps exchange sizes free of charge? We remain at your disposal.
The Bobijoo team.
R
Rebours G.
Rating: 3 out of 5
following a purchase from 31/05/2024
Emballage baclé… Qualité moyenne
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