BOBIJOO consistently delivers with fast and careful shipping, reliable on-time delivery, secure packaging, and messages updating each order stage, leaving customers very satisfied and praising the speed and reliability. The product quality is repeatedly described as beautiful, high-quality, and true to description, with many items meeting or exceeding expectations and quick fulfillment of orders. Customer service and professionalism shine, with several mentions of serious, helpful, and understanding staff guiding exchanges and size issues, contributing to positive experiences and repeat purchases. Overall, customers highlight strong value for money, well-made jewelry, and a seamless shopping experience from order to receipt.
Hello, I ordered a wheel but the chain was too small compared to the first one I bought and so I lost the chain but not the wheel itself. So I'm disappointed that I can't put it on anymore. On top of that, it was more resistant than the one I ordered last year. If ever you can make a gesture for the chain because I do not intend to stop ordering from you ;). Sincerely M.Moquet
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Response from BOBIJOO
Hello Mr Moquet, we're very sorry to hear that your chain doesn't fit the wheel you ordered. We'll see what we can do, as we're always ready to listen to our customers. We hope this doesn't deter you from continuing to place your trust in us. Thank you for your feedback!
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Pascal A.
Rating: 3 out of 5
following a purchase from 17/10/2023
Nice bracelet, but it doesn't match the size I ordered. Could you please respect customer requests? Thank you
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Response from BOBIJOO
Thank you for your feedback, Pascal. We strive to respect our customers' requests and we are sorry that the size you ordered did not meet your expectations. We will be happy to help you resolve this issue.
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Remeur L.
Rating: 3 out of 5
following a purchase from 14/10/2023
the jewel is pretty but I had asked for a gift package and a note which the person did not receive
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Response from BOBIJOO
We are sorry that the gift package and note were not provided with your jewelry. We make every effort to ensure an excellent shopping experience and sincerely apologize for our error.
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Pedro R.
Rating: 3 out of 5
following a purchase from 01/10/2023
Good. I thought the bracelet strap would be a little fancier.
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Thaissy D.
Rating: 3 out of 5
following a purchase from 27/08/2023
Deadlines not met
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Response from BOBIJOO
Thank you for your feedback. We are very sorry that our deadlines were not met. We strive to meet our commitments and take your feedback very seriously in order to improve our service.
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Romain R.
Rating: 3 out of 5
following a purchase from 02/09/2023
Size too small Disappointed
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Response from BOBIJOO
Sorry to hear that, Romain. We make every effort to offer sizes and cuts that meet our customers' expectations. We invite you to consult the product sheet and other customers' comments to get a better idea of the size and fit. Should you require any further information, please do not hesitate to contact us.
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Aymeric G.
Rating: 3 out of 5
following a purchase from 11/08/2023
This is the third time I've ordered and it's the first time I've received the wrong jewelry but otherwise very nice jewelry and rather so quality.
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Response from BOBIJOO
Thank you for your comment. We are sorry that you did not receive the correct jewel and we invite you to contact us so that we can solve this problem for you.
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Dominique B.
Rating: 1 out of 5
following a purchase from 18/07/2023
poor quality pendant and chain
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Response from BOBIJOO
Hello Dominique, we're sorry you had a bad experience with our pendant and chain. We place great importance on quality and ensure that all our products meet our high standards. We apologize and will help you find a solution. Thank you for your feedback.
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Manon B.
Rating: 1 out of 5
following a purchase from 02/07/2023
I haven't received the right letter
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Response from BOBIJOO
Hello Manon, I apologize for the inconvenience. We strive every day to provide exceptional service and quality to our customers. We apologize if we were unable to meet your expectations. Thank you for sharing your feedback. We would like to find a solution to your problem.
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Maupouet É.
Rating: 3 out of 5
following a purchase from 19/07/2023
Very beautiful jewels, not disappointed
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Response from BOBIJOO
Thank you for your comment, we are glad you were satisfied with your purchase. We appreciate your support and hope you will return to our site soon.
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Emeline P.
Rating: 3 out of 5
following a purchase from 06/07/2023
I bought a Napoleon ring with the bracelet and chain, but the chain which is normally stainless steel makes green marks on the neck. I am very disappointed with the chain.
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Response from BOBIJOO
We are sorry to hear that you are not satisfied with the channel. We strive to provide quality products and understand what you have experienced. We will make sure to find a solution for you.
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Laurent F.
Rating: 3 out of 5
following a purchase from 11/07/2023
Very good
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Response from BOBIJOO
Thank you for your positive review, Laurent. We're glad you like our site. Please do not hesitate to send us your comments and suggestions to help us improve our service.
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Lydie O.
Rating: 3 out of 5
following a purchase from 05/07/2023
Very bir
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Response from BOBIJOO
Thank you for your review of our BOBIJOO website. We are happy that you appreciate our products. We take into account your rating of 3/5 and will do our best to improve our service. Thank you again for your loyalty. Have a nice day.
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Coccellato C.
Rating: 1 out of 5
following a purchase from 05/07/2023
Very disappointed on the chain there is a link missing
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Response from BOBIJOO
Hello Coccellato, we are very sorry that you were not satisfied with your experience with BOBIJOO. We strive to provide the best products and services to our customers and your opinion is very important to us. We will take a close look at your comment to find the best way to resolve this issue.
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Sebastien P.
Rating: 3 out of 5
following a purchase from 04/07/2023
Item received poorly assembled but nice product nonetheless
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Response from BOBIJOO
Thank you for your feedback, Sebastien. We are sorry that the item did not arrive assembled and we take note of your comment.
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Agina C.
Rating: 3 out of 5
following a purchase from 20/06/2023
Medal with too large a chain that doesn't match the site
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Response from BOBIJOO
Thank you for your review of our BOBIJOO website. We are sorry that the medal did not meet your expectations and we will remedy this as soon as possible. We appreciate your feedback and are always open to suggestions.
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Ismael M.
Rating: 3 out of 5
following a purchase from 10/06/2023
Everything is very serious and fast. Except that the ring is too big and, above all, too fat. I thought it was thinner... But for the rest. Very serious. I'll be back.
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Response from BOBIJOO
Thank you very much for taking the time to give us your feedback. We're sorry the ring didn't meet your expectations, but we appreciate you sharing your thoughts with us. We hope you will return in the future.
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Pascal D.
Rating: 3 out of 5
following a purchase from 12/04/2023
The size of the ring on top is small. For a man it doesn't fit. Also for sizes, you need intermediate sizes ( 1/2).
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Response from BOBIJOO
Thank you very much for your feedback, Pascal. We will look into the possibility of offering intermediate sizes to our ring line. We are always available for any other suggestions you may have.
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Thierry F.
Rating: 2 out of 5
following a purchase from 14/02/2023
Serious establishment, order sent very quickly, only +++++
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Response from BOBIJOO
Thank you for your positive feedback, Thierry. We are delighted to have provided you with a fast and efficient shopping experience. We remain at your disposal for any future orders. Thank you for your confidence in our establishment.
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Suzy R.
Rating: 1 out of 5
following a purchase from 04/02/2023
Disappointed with the item that was much finer and prettier in the photo on your site than when I received it.
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Response from BOBIJOO
Suzy, we are so sorry that you were not satisfied with your item. We will help you find a more suitable replacement."
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Elie C.
Rating: 3 out of 5
following a purchase from 01/02/2023
I asked specifically in my order that the 3 necklaces have 60 cm. However the 3rd one with the Egyptian cross is only 55 cm and the ring for the clasp is tiny. It would have been better to propose an additional price and respect the order. I will put the Egyptian pendant on the other necklaces and see if someone can modify the 55 cm necklace.
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Response from BOBIJOO
Thank you for your comment, Elie. We sincerely apologize for the bad experience you had with Bobijoo. We are here to help you make sure you get exactly what you ordered. We want to assure you that your order will be completely satisfactory. We will review your order and work to provide a 60cm necklace and matching ring. Thanks again for your comment and see you soon at Bobijoo.
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Muriel C.
Rating: 2 out of 5
following a purchase from 03/02/2023
They made me pay twice for the delivery
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Response from BOBIJOO
Hello Muriel, I am very sorry to hear that. We strive to provide the best service to our customers and I am disappointed that we were unable to meet your expectations. You can be assured that we will look into your situation and make an improvement so that this does not happen again. Thank you for your feedback, it is very valuable to us.
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Mickael D.
Rating: 3 out of 5
following a purchase from 23/01/2023
Nice jewelry but necklace not top
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Response from BOBIJOO
Thank you for your feedback, Michael. We are sorry to see that the collar did not fully satisfy you. We are at your disposal to help you find a product that corresponds more to your expectations.
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Vial V.
Rating: 3 out of 5
following a purchase from 25/01/2023
nice product but I made a mistake on the diameter and the ring is too big
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Response from BOBIJOO
I'm sorry to hear that you made a mistake with the diameter and the ring is not the desired size. We are ready to help you find a product that is a perfect fit for your needs, please contact us for more information.
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Sabrina L.
Rating: 2 out of 5
following a purchase from 20/01/2023
A little disappointed because the part of the chain where I put my finger is much too big and I lose it.
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Response from BOBIJOO
Hello Sabrina, thank you for your comment. We take note of your feedback and will work to improve the size of the chain part to avoid any loss. We hope you will continue to trust us for your next purchases on our BOBIJOO website. Sincerely, The BOBIJOO team.
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Sconnamilla S.
Rating: 3 out of 5
following a purchase from 29/12/2022
Very nice ring
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Response from BOBIJOO
Thank you for your review, we are glad you enjoyed our ring!
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Amanda G.
Rating: 3 out of 5
following a purchase from 25/11/2022
Size does not match, we wanted to make an exchange but the product is not in stock for a few months, so for the moment we can not be fully satisfied until the operation is completed. Sav is however very contactable but the site should be developed on the side update of the stock and to be able to put an alert on the products and the exact size without having to wait that all is out of stock to be able to do it.
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Response from BOBIJOO
We are very sorry that you did not find your product in the size you wanted. We are working hard to improve our site and our service to avoid this kind of problem in the future. Thank you for your feedback, it will help us to improve.
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Falone F.
Rating: 3 out of 5
following a purchase from 16/12/2022
The jewelry is beautiful but the sizes to flee !!!! Nothing really matches.
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Response from BOBIJOO
We are sorry that the sizes did not meet your expectations. We are doing our best to improve our sizing process to satisfy our customers.
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Camela G.
Rating: 3 out of 5
following a purchase from 26/12/2022
Very nice jewelry hoping it will not rust 🥰
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Response from BOBIJOO
Thank you for your review Camela! We are delighted that you have enjoyed the quality of our jewelry and we do our best to ensure long lasting satisfaction through durable materials. We take good care of every product!
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Angélique L.
Rating: 3 out of 5
following a purchase from 17/12/2022
I bought a hand chain with a very nice letter on the wrist. I bought a hand chain with a very nice letter just at the wrist level. Too bad we can't adjust the size, so it's too big, but my daughter found a trick: she stuck it in her watch.
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Response from BOBIJOO
Thank you so much for sharing your review, Angelique. We're glad you like our prices and fast delivery. Sorry the chain can't be adjusted, but we're glad your daughter found a clever trick!
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Lammari S.
Rating: 3 out of 5
following a purchase from 16/12/2022
Passa mano in coffee bean very very fragile the link of which that to fall horrible
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Response from BOBIJOO
Thank you very much for your feedback. We strive to offer high quality items and we are sorry if your product was not to your liking. We are at your disposal to find a solution to your satisfaction.
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Cathy R.
Rating: 1 out of 5
following a purchase from 14/12/2022
No box, jewelry too big
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Response from BOBIJOO
Hello Cathy, thank you for your review. We understand that the jewelry did not meet your expectations and are sorry for the experience you had. We will work hard to improve our service and satisfy your needs.
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Tatiana A.
Rating: 3 out of 5
following a purchase from 30/08/2022
Well
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Response from BOBIJOO
Thank you Tatiana for taking the time to leave your review of our site. We are glad that you find our site to be good. We will continue to improve the service and customer experience.
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Virginie L.
Rating: 3 out of 5
following a purchase from 03/12/2022
The jewel is far from being refined
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Response from BOBIJOO
Thank you very much for your review, Virginie. We are sorry that you did not fully appreciate the finish of our jewelry. We are taking your feedback into account and will make sure to offer you higher quality products in the future.
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Olivia D.
Rating: 3 out of 5
following a purchase from 02/12/2022
Disappointed with the packaging to offer not top otherwise fast shipping and quality product
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Response from BOBIJOO
Thank you for your review, Olivia. We are sorry that the packaging was not to your liking. We are constantly improving our products and are pleased that the product is of good quality. We hope you are doing well.
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Bruno V.
Rating: 3 out of 5
following a purchase from 30/11/2022
Very good for the moment received for only 3 days
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Response from BOBIJOO
Thank you for your positive review, Bruno! We are very pleased that you are satisfied with your purchase. We hope you enjoy your product even more.
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Laurendeau J.
Rating: 3 out of 5
following a purchase from 11/11/2022
I had ordered silver color and I received gold color. on the other hand the object is very beautiful
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Response from BOBIJOO
Thank you for your feedback and clarification. We apologize for the error and take note of your feedback to better serve our customers in the future. Please feel free to contact us if you need further assistance with your order.
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Coustou K.
Rating: 3 out of 5
following a purchase from 08/11/2022
Well
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Response from BOBIJOO
Thank you for your positive review. We are happy that you were satisfied!
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Guerin I.
Rating: 3 out of 5
following a purchase from 01/11/2022
Happy with my purchase. I was expecting thinner and bigger heart-shaped creoles. But it's still a nice fancy. Thank you
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Response from BOBIJOO
Thank you for your GUERIN review, we are delighted that you are satisfied with your purchase. We will take note of your comments.
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Anthony D.
Rating: 3 out of 5
following a purchase from 23/10/2022
Inpec
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Response from BOBIJOO
Thank you Anthony for taking the time to leave your review. We are constantly striving to improve our service and take all your feedback into account to achieve this. We welcome any suggestions or comments you may have. Thank you for your support.
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