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S
Rating: 4 out of 5
Timely arrival and much appreciated gift
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Customer reviews of BOBIJOO
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 6 674 published reviews
Summary of reviews
BOBIJOO consistently delivers with fast and careful shipping, reliable on-time delivery, secure packaging, and messages updating each order stage, leaving customers very satisfied and praising the speed and reliability. The product quality is repeatedly described as beautiful, high-quality, and true to description, with many items meeting or exceeding expectations and quick fulfillment of orders. Customer service and professionalism shine, with several mentions of serious, helpful, and understanding staff guiding exchanges and size issues, contributing to positive experiences and repeat purchases. Overall, customers highlight strong value for money, well-made jewelry, and a seamless shopping experience from order to receipt.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Fine
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Response from BOBIJOO
Thank you for your positive feedback on our BOBIJOO website. We're delighted you like it and will continue to offer you quality products.
Y
Rating: 4 out of 5
Very pretty, well-cut ring
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Response from BOBIJOO
Thank you for your positive feedback on our BOBIJOO website, we are delighted that you liked the ring you purchased. We are proud to offer quality jewelry to our customers. Do not hesitate to come back to us if you need other products. Have a nice day.
A
Rating: 2 out of 5
J'adore mais les taille c'pas top
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Response from BOBIJOO
Hello Aurélie, thank you for your review. We are sorry that you were not entirely satisfied with our product sizes. We take note of your feedback and will do our best to improve this in the future. We hope you will find other items on our site that you like. Have a nice day!
J
Rating: 4 out of 5
fine
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Response from BOBIJOO
Thank you very much for your positive feedback on our BOBIJOO website. We are delighted to know that you appreciate our products. We wish you an excellent day!
F
Rating: 4 out of 5
Good value for money Fast delivery Reliable site
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Response from BOBIJOO
Thank you for your positive review of our BOBIJOO website! We are delighted that you appreciated our value for money and that you received your order promptly. We always strive to offer our customers quality products and reliable service. We hope to see you soon on our site for new purchases!
C
Rating: 4 out of 5
Very good product . I am happy with my order. I recommend it. I would buy jewelry here .
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Response from BOBIJOO
Thank you very much for your positive review of our BOBIJOO website. We are delighted to know that you are satisfied with your order and that you will not hesitate to buy from us again. We also thank you for your recommendation. See you soon on BOBIJOO!
N
Rating: 4 out of 5
Very satisfied with fast delivery and product quality
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Response from BOBIJOO
Thank you very much for your positive review Nathalie! We are delighted that you are satisfied with your order from BOBIJOO. The speed of delivery and the quality of our products are our priorities. We hope to see you soon on our site.
C
Rating: 4 out of 5
.
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Response from BOBIJOO
Thank you for your positive comment on our BOBIJOO website. We are delighted that you enjoyed our products. Please do not hesitate to come back to us if you need any new jewelry pieces. Best regards.
L
Rating: 4 out of 5
Hello, I can't reach you. I received my order for three pieces of jewelry and unfortunately the ring is too big. How can I do? Otherwise very beautiful jewels I've never been disappointed and the quality is perfect.
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V
Rating: 4 out of 5
Fast and perfect
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A
Rating: 4 out of 5
Super beautiful jewelry 😍 Satisfactory, very good value for money.
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S
Rating: 4 out of 5
Very good
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P
Rating: 4 out of 5
Hello product, and serious store.
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D
Rating: 4 out of 5
Nickel.
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M
Rating: 4 out of 5
The ring has default so not But otherwise nothing to say
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A
Rating: 2 out of 5
Very small item
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Response from BOBIJOO
Hello Alexandre, thank you for your feedback. We take into account all our customers' comments to improve our site and our products. We hope to be able to satisfy you during your next visit. Best regards.
M
Rating: 4 out of 5
Deadline met. No complaints
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P
Rating: 2 out of 5
Ordered and paid on Tuesday 5 Nov received the following Tuesday 12, fortunately I live in France.
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Response from BOBIJOO
Hello Phil, thank you for your feedback. We're sorry you didn't receive your order sooner. We are constantly working to improve our delivery times to provide the best possible experience for our customers. We hope that despite this setback, you are satisfied with your purchase on our BOBIJOO website. We thank you for your confidence and remain at your disposal for any questions or comments. Have a nice day. The BOBIJOO team.
S
Rating: 1 out of 5
Lack of items in the parcel and no soap to run away from
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Response from BOBIJOO
Hello Sarah, thank you for your review. We're sorry to hear that your experience with our site was unsatisfactory. We are constantly working to improve our services and offer a wide selection of quality items to our customers. We also take into account your comments on our after-sales service to better meet our customers' needs. We look forward to providing you with a better experience in the future. Thank you again for your feedback. Sincerely, the BOBIJOO team.
E
Rating: 4 out of 5
Very nice
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S
Rating: 4 out of 5
Perfect really too beautiful
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F
Rating: 1 out of 5
I've acquired an item that I really like.
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Response from BOBIJOO
Thank you for your feedback, Francis. We're delighted you liked our product. We work hard every day to deliver quality products to our customers. Please do not hesitate to contact us should you require any further assistance or advice.
N
Rating: 4 out of 5
Fast and efficient delivery, very pretty jewel which I hope will last intact over time.
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J
Rating: 4 out of 5
The cross is correct, but the chain is not very nice. I was expecting a thinner chain.
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Z
Rating: 1 out of 5
Fast delivery, as ordered-as usual. Thank you very much.
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Response from BOBIJOO
Hello Mr. Zaugg, thank you for your positive feedback! We're delighted that you received your order quickly and that it met your expectations. We do our utmost to satisfy our customers and your satisfaction is our priority. Thank you again for your trust and loyalty. Best regards, the BOBIJOO team.
A
Rating: 4 out of 5
Alliance tros petite
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A
Rating: 1 out of 5
Bracelet too big
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Response from BOBIJOO
Hello Alexandra, thank you for your review. We are sorry that the bracelet you received was not to your liking. We have taken your comment into account and will endeavour to offer a greater variety of sizes to satisfy all our customers. We hope you will find what you are looking for among our other products. We remain at your disposal for any further inquiries. Sincerely, the BOBIJOO team.
A
Rating: 2 out of 5
I ordered 3 pairs of savoyarde I received 2 good and the right size the 3rd I received 2 same earring (so one is right side up and the other upside down ...)
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Response from BOBIJOO
Hello Adeline, thank you for your feedback. We are very sorry for the inconvenience and will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any questions or require a replacement. We work tirelessly to ensure the satisfaction of our customers and hope that you will continue to place your trust in us. Have a nice day. The BOBIJOO team
M
Rating: 1 out of 5
The ring I bought is one of the more expensive ones and the size you see in the video is nowhere near the same.... Very dissatisfied and disappointed.
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S
Rating: 2 out of 5
bracelet too large
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Response from BOBIJOO
Hello Sébastien, thank you for your review of our BOBIJOO website. We are sorry that the bracelet you received is too large. We take note of your remark in order to improve our next collections. Please do not hesitate to contact us if necessary, we will be delighted to offer you a suitable solution. Have a nice day. The BOBIJOO team.
D
Rating: 4 out of 5
On the whole, I am satisfied with BOBIJOO's services, except in the case where you make a mistake (in my case, the wrong size). In that case, of course, you can return the product. But you'll have to do it by recorded delivery, and AT YOUR COST! And that's not very "commercial"!
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E
Rating: 4 out of 5
Perfect! But the package has been opened
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S
Rating: 4 out of 5
Satisfied, jewels received as ordered in their little pouch. To be seen in time.
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Response from BOBIJOO
Hello Serge, we are delighted that you are satisfied with your order from BOBIJOO. We will make sure to maintain the quality of our products over time. Thank you for your confidence and have a nice day!
J
Rating: 4 out of 5
Order received on time and quality products
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Response from BOBIJOO
Thank you very much for your positive feedback on our BOBIJOO website. We are delighted that you appreciated the quality of our products and that your order was delivered on time. We hope to see you soon on our site for future purchases. Thank you again for your confidence!
S
Rating: 1 out of 5
Not at all the right size, I order a ring size 56 and even on my 54 finger it doesn't fit! Disappointed...
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Response from BOBIJOO
Hello Sandy, we're sorry to hear that the ring size you ordered does not fit your finger. We apologize for the inconvenience. We have taken note of your comment and will do our best to improve our services in order to fully satisfy you in the future. Thank you for your confidence and have a nice day.
A
Rating: 1 out of 5
Super disappointed and surprised after a few days the colors are already going!
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Response from BOBIJOO
Hello Amandine, I'm sorry to hear that you were disappointed by your purchase on our BOBIJOO website. We care about our customers' satisfaction and we will take your opinion into account to improve our products. Thank you for your feedback.
N
Rating: 1 out of 5
Broken buckle inside the package
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Response from BOBIJOO
Hello Naveri,
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
D
Rating: 4 out of 5
Super
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Response from BOBIJOO
Thank you very much for your positive feedback on our BOBIJOO website, we really appreciate it! We are delighted that you enjoyed your experience with us. We will continue to do our best to provide you with quality service.
M
Rating: 4 out of 5
Pretty jewels
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Response from BOBIJOO
Thank you for your positive review of our BOBIJOO website. We are delighted that you like our jewelry. Please come back again to discover our new collections. We look forward to seeing you again on our site.