The online store BOBIJOO is praised for its extensive selection of jewelry offered at reasonable prices, making it an attractive option for many customers. The quality of the products consistently impresses, with numerous reviews highlighting beautiful designs and craftsmanship that meet or exceed expectations. Fast and reliable delivery is a recurring theme, with many customers noting their orders arrived on time or even earlier than anticipated, contributing to a positive shopping experience.
Lack of items in the parcel and no soap to run away from
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Response from BOBIJOO
Hello Sarah, thank you for your review. We're sorry to hear that your experience with our site was unsatisfactory. We are constantly working to improve our services and offer a wide selection of quality items to our customers. We also take into account your comments on our after-sales service to better meet our customers' needs. We look forward to providing you with a better experience in the future. Thank you again for your feedback. Sincerely, the BOBIJOO team.
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Francis D.
Rating: 1 out of 5
following a purchase from 06/10/2024
I've acquired an item that I really like.
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Response from BOBIJOO
Thank you for your feedback, Francis. We're delighted you liked our product. We work hard every day to deliver quality products to our customers. Please do not hesitate to contact us should you require any further assistance or advice.
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Zaugg J.
Rating: 1 out of 5
following a purchase from 01/10/2024
Fast delivery, as ordered-as usual. Thank you very much.
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Response from BOBIJOO
Hello Mr. Zaugg, thank you for your positive feedback! We're delighted that you received your order quickly and that it met your expectations. We do our utmost to satisfy our customers and your satisfaction is our priority. Thank you again for your trust and loyalty. Best regards, the BOBIJOO team.
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Alexandra S.
Rating: 1 out of 5
following a purchase from 22/09/2024
Bracelet too big
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Response from BOBIJOO
Hello Alexandra, thank you for your review. We are sorry that the bracelet you received was not to your liking. We have taken your comment into account and will endeavour to offer a greater variety of sizes to satisfy all our customers. We hope you will find what you are looking for among our other products. We remain at your disposal for any further inquiries. Sincerely, the BOBIJOO team.
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Adeline R.
Rating: 2 out of 5
following a purchase from 17/09/2024
I ordered 3 pairs of savoyarde I received 2 good and the right size the 3rd I received 2 same earring (so one is right side up and the other upside down ...)
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Response from BOBIJOO
Hello Adeline, thank you for your feedback. We are very sorry for the inconvenience and will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any questions or require a replacement. We work tirelessly to ensure the satisfaction of our customers and hope that you will continue to place your trust in us. Have a nice day. The BOBIJOO team
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Marco Antonio G.
Rating: 1 out of 5
following a purchase from 06/09/2024
The ring I bought is one of the more expensive ones and the size you see in the video is nowhere near the same.... Very dissatisfied and disappointed.
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sebastien B.
Rating: 2 out of 5
following a purchase from 07/09/2024
bracelet too large
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Response from BOBIJOO
Hello Sébastien, thank you for your review of our BOBIJOO website. We are sorry that the bracelet you received is too large. We take note of your remark in order to improve our next collections. Please do not hesitate to contact us if necessary, we will be delighted to offer you a suitable solution. Have a nice day. The BOBIJOO team.
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Sandy M.
Rating: 1 out of 5
following a purchase from 02/08/2024
Not at all the right size, I order a ring size 56 and even on my 54 finger it doesn't fit! Disappointed...
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Response from BOBIJOO
Hello Sandy, we're sorry to hear that the ring size you ordered does not fit your finger. We apologize for the inconvenience. We have taken note of your comment and will do our best to improve our services in order to fully satisfy you in the future. Thank you for your confidence and have a nice day.
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Amandine L.
Rating: 1 out of 5
following a purchase from 06/08/2024
Super disappointed and surprised after a few days the colors are already going!
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Response from BOBIJOO
Hello Amandine, I'm sorry to hear that you were disappointed by your purchase on our BOBIJOO website. We care about our customers' satisfaction and we will take your opinion into account to improve our products. Thank you for your feedback.
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Naveri J.
Rating: 1 out of 5
following a purchase from 08/08/2024
Broken buckle inside the package
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Response from BOBIJOO
Hello Naveri,
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
S
Sonia R.
Rating: 1 out of 5
following a purchase from 26/06/2024
I did not receive my order
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Response from BOBIJOO
Hello Sonia, I am very sorry that you have not received your order. We make every effort to ensure fast and efficient delivery to our customers. Please do not hesitate to contact us directly so that we can resolve this problem as quickly as possible. Your satisfaction is our priority. Sincerely, The BOBIJOO team.
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marie S.
Rating: 1 out of 5
following a purchase from 20/06/2024
size 60 a small I can't use it
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Response from BOBIJOO
Hi Marie, we're sorry that size 60 doesn't fit you. We offer different sizes to satisfy all our customers. Please do not hesitate to contact us if you require any further information about our products. We'll be happy to help. Thank you for your feedback.
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Nadia T.
Rating: 2 out of 5
following a purchase from 18/06/2024
Too small
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Response from BOBIJOO
Hello Nadia, thank you for your review of our BOBIJOO website.
Could you please write to us at [email protected] to find a solution and perhaps exchange sizes free of charge? We remain at your disposal.
The Bobijoo team.
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Franck H.
Rating: 2 out of 5
following a purchase from 26/05/2024
Unfortunately the signet ring is bigger than I imagined...also, too many micro-scratches all around the cross :( is it possible to return the product and receive in exchange a refund voucher to make another purchase or not? thank you.
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Response from BOBIJOO
Hello Franck,
thank you for your sincere feedback on our site. We are sorry that the signet ring did not meet your expectations in terms of size and quality.
We understand your disappointment and would be delighted to offer you a return of the product for exchange or refund so that you can find another product that will suit you perfectly.
Please do not hesitate to contact us at [email protected] or by telephone on 04.67.77.37.27 for further details.
We look forward to satisfying you with your next purchase on our website.
Best regards,
the BOBIJOO team.
S
Sylvain B.
Rating: 2 out of 5
following a purchase from 05/04/2024
Since you asked, here's my opinion. I've ordered rings from several online suppliers, with the same measurement (size) and you're the only one for whom the ring is too small. I don't know what to do with it.
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Response from BOBIJOO
Hello Sylvain, I am very sorry that the ring you ordered is not to your liking. We take customer satisfaction very seriously and will do everything we can to solve this problem. Please do not hesitate to contact us so that we can find a solution together. We look forward to demonstrating our professionalism to you in the future. Thank you for your feedback.
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PATRICK L.
Rating: 2 out of 5
following a purchase from 03/04/2024
A stone is removed from its support very disappointed
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Response from BOBIJOO
Hi Patrick, I'm sorry you had a bad experience with our BOBIJOO website. We appreciate all feedback from our customers and are constantly working to improve our service. Thank you for letting us know. We look forward to satisfying you in the future. Sincerely, the BOBIJOO team.
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Penelope P.
Rating: 2 out of 5
following a purchase from 03/04/2024
Very beautiful jewelry I recommend but the signet rings size smaller than expected, neck I will have to reorder.
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Response from BOBIJOO
Hello Penelope, thank you for your feedback. We are sorry to hear that the signet rings are not the size you requested. We will take your feedback into account to improve our service and provide you with a perfect shopping experience. Please do not hesitate to contact us if you have any questions or requests. Have a nice day.
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Cyril F.
Rating: 1 out of 5
following a purchase from 02/04/2024
very well
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Response from BOBIJOO
Hello Cyril, thank you for your opinion and your confidence.
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Leïla S.
Rating: 1 out of 5
following a purchase from 09/03/2024
Bjr very disappointed very hard to put on alone and the letter L does not stay in place it turns and goes backwards
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Response from BOBIJOO
Hello Leïla, thank you for your comment. We're sorry you had difficulties with our product. We are taking your comments into account to improve our service and we hope to satisfy you in the future.
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Daniel C.
Rating: 1 out of 5
following a purchase from 01/03/2024
The size of the signet ring does not fit at all despite the finger measurement recommended by your site. I am very disappointed.
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Response from BOBIJOO
Hello Daniel, I'm sorry that the signet ring you ordered does not fit your finger despite the recommended measurement on our site. Your satisfaction is very important to us and we will do our best to find a solution to this problem. Thank you for your feedback, which will enable us to improve our services. Sincerely, The Bobijoo team.
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Malika M.
Rating: 1 out of 5
following a purchase from 07/02/2024
I did not receive the right model on the photo the model is 7 staples and the one I received is 6 so it does not correspond to my order.
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Response from BOBIJOO
Hello Malika, we're sorry you received the wrong model. We'll make sure it doesn't happen again in the future. Thank you for your feedback.
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Sylvia H.
Rating: 1 out of 5
following a purchase from 06/02/2024
Very beautiful jewel thank you
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Response from BOBIJOO
Hello Sylvia, thank you very much for your positive review of our jewelry! We work hard to offer quality products to our customers. Don't hesitate to come back to our site to discover our new collections. We look forward to seeing you soon!
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Stephanie J.
Rating: 2 out of 5
following a purchase from 16/01/2024
The jewel is very large I thought smaller. disappointed I saw it smaller and thinner
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Response from BOBIJOO
Hi Stephanie, thank you for your review. We are sorry that you are disappointed with the size of the jewel. We take your comment into account and will make sure to improve our product descriptions in the future to avoid any confusion. We hope that despite this, you will still be able to enjoy your purchase. Have a nice day. The BOBIJOO team.
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Cassandra B.
Rating: 2 out of 5
following a purchase from 16/12/2023
Size too small
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Response from BOBIJOO
Hi Cassandra, thank you for your review. We are sorry that the size did not meet your expectations. We take your comments into account and are constantly working to improve the quality of our products. Please do not hesitate to contact us for any exchange or refund request. We always want to offer our customers the best possible experience. Thank you for your understanding.
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Sonia P.
Rating: 1 out of 5
following a purchase from 11/12/2023
Perfect
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Response from BOBIJOO
Hi Sonia, 1/5 for perfect, the note is odd and must correspond to an error. The main thing is that everything is perfect as you say ;) The BOBIJOO team.
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Stella P.
Rating: 2 out of 5
following a purchase from 05/12/2023
Very good
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Response from BOBIJOO
Hi Stella, we're really glad you enjoyed our products and services. We appreciate your support and are happy to have satisfied you. Thank you for sharing your opinion with us!
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Élisabeth M.
Rating: 2 out of 5
following a purchase from 12/11/2023
Disappointed, much prettier in pictures
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Response from BOBIJOO
Hello Elisabeth, we are very sorry that you are disappointed with our product. We know this is a disappointment for you, and we apologize. We will do our best to improve our products to provide you with a better experience.
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Natacha C.
Rating: 1 out of 5
following a purchase from 11/11/2023
I'm disappointed with my purchase although I've already ordered earrings and I'm very satisfied with my chain and pendant.
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Response from BOBIJOO
Hello Natacha, I'm sorry for the discomfort you experienced with this purchase. If you have any questions, please don't hesitate to contact us, we'll be happy to help."
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dominique B.
Rating: 1 out of 5
following a purchase from 18/07/2023
poor quality pendant and chain
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Response from BOBIJOO
Hello Dominique, we're sorry you had a bad experience with our pendant and chain. We place great importance on quality and ensure that all our products meet our high standards. We apologize and will help you find a solution. Thank you for your feedback.
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Manon B.
Rating: 1 out of 5
following a purchase from 02/07/2023
I haven't received the right letter
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Response from BOBIJOO
Hello Manon, I apologize for the inconvenience. We strive every day to provide exceptional service and quality to our customers. We apologize if we were unable to meet your expectations. Thank you for sharing your feedback. We would like to find a solution to your problem.
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coccellato C.
Rating: 1 out of 5
following a purchase from 05/07/2023
Very disappointed on the chain there is a link missing
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Response from BOBIJOO
Hello Coccellato, we are very sorry that you were not satisfied with your experience with BOBIJOO. We strive to provide the best products and services to our customers and your opinion is very important to us. We will take a close look at your comment to find the best way to resolve this issue.
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Thierry F.
Rating: 2 out of 5
following a purchase from 14/02/2023
Serious establishment, order sent very quickly, only +++++
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Response from BOBIJOO
Thank you for your positive feedback, Thierry. We are delighted to have provided you with a fast and efficient shopping experience. We remain at your disposal for any future orders. Thank you for your confidence in our establishment.
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Suzy R.
Rating: 1 out of 5
following a purchase from 04/02/2023
Disappointed with the item that was much finer and prettier in the photo on your site than when I received it.
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Response from BOBIJOO
Suzy, we are so sorry that you were not satisfied with your item. We will help you find a more suitable replacement."
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Muriel C.
Rating: 2 out of 5
following a purchase from 03/02/2023
They made me pay twice for the delivery
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Response from BOBIJOO
Hello Muriel, I am very sorry to hear that. We strive to provide the best service to our customers and I am disappointed that we were unable to meet your expectations. You can be assured that we will look into your situation and make an improvement so that this does not happen again. Thank you for your feedback, it is very valuable to us.
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Sabrina L.
Rating: 2 out of 5
following a purchase from 20/01/2023
A little disappointed because the part of the chain where I put my finger is much too big and I lose it.
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Response from BOBIJOO
Hello Sabrina, thank you for your comment. We take note of your feedback and will work to improve the size of the chain part to avoid any loss. We hope you will continue to trust us for your next purchases on our BOBIJOO website. Sincerely, The BOBIJOO team.
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Cathy R.
Rating: 1 out of 5
following a purchase from 14/12/2022
No box, jewelry too big
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Response from BOBIJOO
Hello Cathy, thank you for your review. We understand that the jewelry did not meet your expectations and are sorry for the experience you had. We will work hard to improve our service and satisfy your needs.
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Ourteau O.
Rating: 1 out of 5
following a purchase from 21/10/2022
Very disappointed...really the curls looked bigger.
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Response from BOBIJOO
Hello, sorry the buckles are not to your liking. We do our best to satisfy our customers. Please do not hesitate to contact us to find a more suitable solution. Thank you for your confidence in BOBIJOO.
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MARIE PAULE H.
Rating: 1 out of 5
following a purchase from 03/10/2022
package received 2 times!!!
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Response from BOBIJOO
Hello Marie Paule,
We are very sorry that you have received the parcel a second time. We will do our utmost to rectify the situation and will of course offer you a solution to compensate you.
J
Jacqueline T.
Rating: 1 out of 5
following a purchase from 06/08/2022
Opinion about the site : BOBIJOO Filed on : 11/08/22 Note : 1/5 Opinion : I received my package and the jewel is indeed similar to the picture. On the other hand it is a pity to learn after the purchase that this type of gold plating, like all the others, is sensitive to the PH of the skin, to certain acid liquids etc. It would be more honest to mention it on the description sheet... to avoid disappointments... Moral: nothing replaces gold and it is better to wait until you have the money to buy a beautiful gold jewel than toc....
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Response from BOBIJOO
Hello Jacqueline, we're sorry you weren't entirely satisfied with your purchase. We take note of your comment and we always take the time to explain to our customers the characteristics of the different types of gold plating and jewelry they choose. Thank you again for your comment and your opinion of BOBIJOO.
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Marine B.
Rating: 1 out of 5
following a purchase from 22/07/2022
My order was defective
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Response from BOBIJOO
Hello Marine, We are very sorry that your order did not arrive in good condition. We take great pride in providing a satisfactory customer experience and will try to improve. Please contact us again so that we can take steps to rectify the situation.
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