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C
Rating: 3 out of 5
I received the package late, but still it arrived in good condition.
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Customer reviews of BOBIJOO
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 6 540 published reviews
Summary of reviews
The online store BOBIJOO is praised for its extensive selection of jewelry offered at reasonable prices, making it an attractive option for many customers. The quality of the products consistently impresses, with numerous reviews highlighting beautiful designs and craftsmanship that meet or exceed expectations. Fast and reliable delivery is a recurring theme, with many customers noting their orders arrived on time or even earlier than anticipated, contributing to a positive shopping experience.
Reviews 1 and 3 stars
Reset filtersF
Rating: 3 out of 5
Wrong size indicated
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Response from BOBIJOO
Hello Franca, thank you for your review of our BOBIJOO website. We are sorry to learn that the size indicated does not correspond to your expectations. We will check this more closely and take the necessary steps to improve the accuracy of our information. Please do not hesitate to contact us if you have any further comments, as we are always ready to listen to our customers. Have a nice day.
E
Rating: 3 out of 5
Package conforms. My delivery leaves something to be desired. Product in stock ordered the 1st received on the 10th on the site marked under 72 h far from the promise of the site
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Response from BOBIJOO
Thank you for your feedback, we are sorry for the longer than expected delivery time. We do our utmost to improve our delivery times and satisfy our customers as much as possible. We look forward to seeing you again on our site. Sincerely, The BOBIJOO team.
C
Rating: 3 out of 5
Fine
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Response from BOBIJOO
Thank you Céline for your review of our BOBIJOO website. We are delighted that you have enjoyed our site and we will continue to do our best to offer you quality products. Thank you again for your trust and support.
Y
Rating: 3 out of 5
Fine
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Response from BOBIJOO
Thank you for your review! We are delighted that you like our products. Please do not hesitate to come back to us if you need anything.
S
Rating: 3 out of 5
Very nice designs but the products should be quality controlled. One bracelet I bought came apart immediately. I returned it and got a replacement and the same thing happened.
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S
Rating: 1 out of 5
Lack of items in the parcel and no soap to run away from
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Response from BOBIJOO
Hello Sarah, thank you for your review. We're sorry to hear that your experience with our site was unsatisfactory. We are constantly working to improve our services and offer a wide selection of quality items to our customers. We also take into account your comments on our after-sales service to better meet our customers' needs. We look forward to providing you with a better experience in the future. Thank you again for your feedback. Sincerely, the BOBIJOO team.
I
Rating: 3 out of 5
A 1ere vu good quality to see in time
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Response from BOBIJOO
Thank you Isabelle for your positive feedback on our BOBIJOO website. We're delighted you liked our products. Please keep following us to discover all our new products and let us know your feedback in the future.
Y
Rating: 3 out of 5
Missing bracelet
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Response from BOBIJOO
Thank you for your review, Yannick. We are sorry that you find a bracelet missing from our site. We take all our customers' comments into account to improve our offer and hope to be able to offer you a wide choice of bracelets soon. Have a nice day.
F
Rating: 1 out of 5
I've acquired an item that I really like.
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Response from BOBIJOO
Thank you for your feedback, Francis. We're delighted you liked our product. We work hard every day to deliver quality products to our customers. Please do not hesitate to contact us should you require any further assistance or advice.
Z
Rating: 1 out of 5
Fast delivery, as ordered-as usual. Thank you very much.
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Response from BOBIJOO
Hello Mr. Zaugg, thank you for your positive feedback! We're delighted that you received your order quickly and that it met your expectations. We do our utmost to satisfy our customers and your satisfaction is our priority. Thank you again for your trust and loyalty. Best regards, the BOBIJOO team.
A
Rating: 1 out of 5
Bracelet too big
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Response from BOBIJOO
Hello Alexandra, thank you for your review. We are sorry that the bracelet you received was not to your liking. We have taken your comment into account and will endeavour to offer a greater variety of sizes to satisfy all our customers. We hope you will find what you are looking for among our other products. We remain at your disposal for any further inquiries. Sincerely, the BOBIJOO team.
M
Rating: 1 out of 5
The ring I bought is one of the more expensive ones and the size you see in the video is nowhere near the same.... Very dissatisfied and disappointed.
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H
Rating: 3 out of 5
Bracelet small no choice of size on the site
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Response from BOBIJOO
Thank you for your feedback, Hélène. Our team does its best to offer quality products at affordable prices. We will take into account your remark about the sizes and try to remedy it in the future. Thank you again for your comment.
S
Rating: 1 out of 5
Not at all the right size, I order a ring size 56 and even on my 54 finger it doesn't fit! Disappointed...
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Response from BOBIJOO
Hello Sandy, we're sorry to hear that the ring size you ordered does not fit your finger. We apologize for the inconvenience. We have taken note of your comment and will do our best to improve our services in order to fully satisfy you in the future. Thank you for your confidence and have a nice day.
A
Rating: 1 out of 5
Super disappointed and surprised after a few days the colors are already going!
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Response from BOBIJOO
Hello Amandine, I'm sorry to hear that you were disappointed by your purchase on our BOBIJOO website. We care about our customers' satisfaction and we will take your opinion into account to improve our products. Thank you for your feedback.
N
Rating: 1 out of 5
Broken buckle inside the package
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Response from BOBIJOO
Hello Naveri,
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
S
Rating: 3 out of 5
The necklace I received has a few defects and the color changes from gold to gray... As for the others, nothing to say, to be seen in the future.
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Response from BOBIJOO
Hello Stéphane Alexis,
thank you for your review of our BOBIJOO website.
We are sorry that the necklace you received has some defects and a color change.
We will check this with our production team.
Could you please write to us at [email protected] to find a solution?
We thank you for your confidence and hope to see you soon on our site.
thank you for your review of our BOBIJOO website.
We are sorry that the necklace you received has some defects and a color change.
We will check this with our production team.
Could you please write to us at [email protected] to find a solution?
We thank you for your confidence and hope to see you soon on our site.
S
Rating: 1 out of 5
I did not receive my order
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Response from BOBIJOO
Hello Sonia, I am very sorry that you have not received your order. We make every effort to ensure fast and efficient delivery to our customers. Please do not hesitate to contact us directly so that we can resolve this problem as quickly as possible. Your satisfaction is our priority. Sincerely, The BOBIJOO team.
M
Rating: 1 out of 5
size 60 a small I can't use it
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Response from BOBIJOO
Hi Marie, we're sorry that size 60 doesn't fit you. We offer different sizes to satisfy all our customers. Please do not hesitate to contact us if you require any further information about our products. We'll be happy to help. Thank you for your feedback.
R
Rating: 3 out of 5
Emballage baclé… Qualité moyenne
P
Rating: 3 out of 5
product as described
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Response from BOBIJOO
Thank you for your positive review of our BOBIJOO website. We attach great importance to the quality of our products and are delighted that you are satisfied with your purchase. We wish you a pleasant day.
M
Rating: 3 out of 5
Beautiful jewels but wrong size
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Response from BOBIJOO
Thank you for your feedback, we are sorry for the incorrect size. Please do not hesitate to contact us to resolve this issue and find a satisfactory solution. We appreciate your feedback and will do our best to improve our service. Thank you for your confidence in us.
J
Rating: 3 out of 5
It would be nice to do half sizes.
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Response from BOBIJOO
Hello Julien
Thank you for your opinion. It's difficult because we already offer many sizes and we have over 400 ring models.
That's a lot of different variations.
We hope to see you back on our site soon.
Have a nice day!
Thank you for your opinion. It's difficult because we already offer many sizes and we have over 400 ring models.
That's a lot of different variations.
We hope to see you back on our site soon.
Have a nice day!
C
Rating: 3 out of 5
Very pretty jewelry, completely as described. But it's a shame there's no gift box with it or with the purchase proposal. Difficult to offer in a small pouch.
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Response from BOBIJOO
Thank you for your review of our BOBIJOO website. We are pleased that you are satisfied with the description of our jewelry. We have taken into account your suggestion concerning the gift box and hope to be able to include it in our future purchases. Thank you again for your confidence and we hope to see you soon in our online boutique.
T
Rating: 3 out of 5
Too long
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Response from BOBIJOO
Thank you for your feedback, we will take it into account to improve our site.
C
Rating: 1 out of 5
very well
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Response from BOBIJOO
Hello Cyril, thank you for your opinion and your confidence.
P
Rating: 3 out of 5
Given the retail price, I wasn't expecting a high quality piece of jewelry, and the imitation chrome shiny coating wasn't necessarily necessary, especially given the quality of the workmanship. On the other hand, the pattern and finish are exactly what I expected. It's a piece of jewelry that could be found at fairs.
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Response from BOBIJOO
Thank you very much for your feedback, Patrice! We realize that our jewelry may seem affordable, but we pride ourselves on offering good quality products at reasonable prices. We're delighted that you like the design and look of the jewelry. We have taken into account your comment about the glossy coating and will see if we can improve this in the future. Thank you again for your confidence and your opinion.
M
Rating: 3 out of 5
Hello bad choice compared to my reference ...
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Response from BOBIJOO
Dear Milioni, thank you for your review. We are sorry that our product did not meet your expectations. Please do not hesitate to contact us if you have any questions or concerns.
C
Rating: 3 out of 5
I don't like it because the letter is too small and the bracelet is too big, but the delivery is perfect.
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Response from BOBIJOO
Hello Cassandra Nadia, thank you for your review of our BOBIJOO website. We have taken your comments into account and will work to improve the size of the letter as well as the size of the bracelet in the future. We are delighted that the delivery was perfect for you. Thank you for your feedback.
C
Rating: 3 out of 5
I was so happy the jewel is like the pictures only there are two three rings that are not the same material so they became gray and it shows a lot I'm a little disappointed after not even 2 weeks it has blackened
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Response from BOBIJOO
Mrs Clara, we're sorry to hear that some of the rings on your jewelry have changed color in such a short time. Could you please contact us directly so that we can offer you a satisfactory solution? We look forward to the opportunity to demonstrate our commitment to product quality and customer satisfaction. Thank you for your feedback, it helps us to constantly improve. Sincerely yours, the BOBIJOO team.
L
Rating: 1 out of 5
Bjr very disappointed very hard to put on alone and the letter L does not stay in place it turns and goes backwards
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Response from BOBIJOO
Hello Leïla, thank you for your comment. We're sorry you had difficulties with our product. We are taking your comments into account to improve our service and we hope to satisfy you in the future.
D
Rating: 1 out of 5
The size of the signet ring does not fit at all despite the finger measurement recommended by your site. I am very disappointed.
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Response from BOBIJOO
Hello Daniel, I'm sorry that the signet ring you ordered does not fit your finger despite the recommended measurement on our site. Your satisfaction is very important to us and we will do our best to find a solution to this problem. Thank you for your feedback, which will enable us to improve our services. Sincerely, The Bobijoo team.
M
Rating: 3 out of 5
Very pretty jewels
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Response from BOBIJOO
Thank you very much Martine! We're delighted you like our jewelry. Don't hesitate to come back and discover our new collections! We hope to see you soon.
M
Rating: 1 out of 5
I did not receive the right model on the photo the model is 7 staples and the one I received is 6 so it does not correspond to my order.
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Response from BOBIJOO
Hello Malika, we're sorry you received the wrong model. We'll make sure it doesn't happen again in the future. Thank you for your feedback.
M
Rating: 3 out of 5
The necklace is nice but I'm not too keen on the chain.
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Response from BOBIJOO
Thank you for your review, we have taken your comment about the chain into account and we thank you for your confidence in our BOBIJOO brand.
S
Rating: 1 out of 5
Very beautiful jewel thank you
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Response from BOBIJOO
Hello Sylvia, thank you very much for your positive review of our jewelry! We work hard to offer quality products to our customers. Don't hesitate to come back to our site to discover our new collections. We look forward to seeing you soon!
C
Rating: 3 out of 5
My ring has a welding defect
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Response from BOBIJOO
We are sorry that you have encountered a problem with your ring. We invite you to contact us directly via our customer service department in order to find a solution to this problem. If you have any further questions, please do not hesitate to contact us.
M
Rating: 3 out of 5
Too bad the lion's claw and the chain are too big, it doesn't make a refined piece of jewelry.
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Response from BOBIJOO
Hello Marie-Ange, thank you for your review of our BOBIJOO website. We always listen to our customers and take your comments into account to improve our products. We're sorry we didn't meet your expectations in terms of refinement, but we'll take your comment into account for our next collections. We hope that you will find satisfaction in our other jewels. Thank you again for your feedback. The BOBIJOO team.
S
Rating: 1 out of 5
Perfect
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Response from BOBIJOO
Hi Sonia, 1/5 for perfect, the note is odd and must correspond to an error. The main thing is that everything is perfect as you say ;) The BOBIJOO team.