Customer reviews of BOBIJOO

9,7 /10

Based on 6 540 published reviews

5 5 946 91% 4 389 6% 3 105 2% 2 40 1% 1 60 1%

Summary of reviews

The online store BOBIJOO is praised for its extensive selection of jewelry offered at reasonable prices, making it an attractive option for many customers. The quality of the products consistently impresses, with numerous reviews highlighting beautiful designs and craftsmanship that meet or exceed expectations. Fast and reliable delivery is a recurring theme, with many customers noting their orders arrived on time or even earlier than anticipated, contributing to a positive shopping experience.

1 star review

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Natacha C.

Published on 17/11/2023 à 12h17 following a purchase from 11/11/2023

I'm disappointed with my purchase although I've already ordered earrings and I'm very satisfied with my chain and pendant.

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Response from BOBIJOO Published on 07/12/2023

Hello Natacha, I'm sorry for the discomfort you experienced with this purchase. If you have any questions, please don't hesitate to contact us, we'll be happy to help."

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dominique B.

Published on 25/07/2023 à 05h24 following a purchase from 18/07/2023

poor quality pendant and chain

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Response from BOBIJOO Published on 07/12/2023

Hello Dominique, we're sorry you had a bad experience with our pendant and chain. We place great importance on quality and ensure that all our products meet our high standards. We apologize and will help you find a solution. Thank you for your feedback.

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Manon B.

Published on 24/07/2023 à 09h37 following a purchase from 02/07/2023

I haven't received the right letter

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Response from BOBIJOO Published on 07/12/2023

Hello Manon, I apologize for the inconvenience. We strive every day to provide exceptional service and quality to our customers. We apologize if we were unable to meet your expectations. Thank you for sharing your feedback. We would like to find a solution to your problem.

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coccellato C.

Published on 09/07/2023 à 04h52 following a purchase from 05/07/2023

Very disappointed on the chain there is a link missing

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Response from BOBIJOO Published on 07/12/2023

Hello Coccellato, we are very sorry that you were not satisfied with your experience with BOBIJOO. We strive to provide the best products and services to our customers and your opinion is very important to us. We will take a close look at your comment to find the best way to resolve this issue.

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Suzy R.

Published on 13/02/2023 à 01h09 following a purchase from 04/02/2023

Disappointed with the item that was much finer and prettier in the photo on your site than when I received it.

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Response from BOBIJOO Published on 13/05/2023

Suzy, we are so sorry that you were not satisfied with your item. We will help you find a more suitable replacement."

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Cathy R.

Published on 19/12/2022 à 05h30 following a purchase from 14/12/2022

No box, jewelry too big

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Response from BOBIJOO Published on 02/07/2023

Hello Cathy, thank you for your review. We understand that the jewelry did not meet your expectations and are sorry for the experience you had. We will work hard to improve our service and satisfy your needs.

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Ourteau O.

Published on 28/10/2022 à 06h12 following a purchase from 21/10/2022

Very disappointed...really the curls looked bigger.

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Response from BOBIJOO Published on 02/07/2023

Hello, sorry the buckles are not to your liking. We do our best to satisfy our customers. Please do not hesitate to contact us to find a more suitable solution. Thank you for your confidence in BOBIJOO.

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MARIE PAULE H.

Published on 13/10/2022 à 06h49 following a purchase from 03/10/2022

package received 2 times!!!

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Response from BOBIJOO Published on 02/07/2023

Hello Marie Paule,
We are very sorry that you have received the parcel a second time. We will do our utmost to rectify the situation and will of course offer you a solution to compensate you.

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Jacqueline T.

Published on 11/08/2022 à 15h13 following a purchase from 06/08/2022

Opinion about the site : BOBIJOO Filed on : 11/08/22 Note : 1/5 Opinion : I received my package and the jewel is indeed similar to the picture. On the other hand it is a pity to learn after the purchase that this type of gold plating, like all the others, is sensitive to the PH of the skin, to certain acid liquids etc. It would be more honest to mention it on the description sheet... to avoid disappointments... Moral: nothing replaces gold and it is better to wait until you have the money to buy a beautiful gold jewel than toc....

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Response from BOBIJOO Published on 02/07/2023

Hello Jacqueline, we're sorry you weren't entirely satisfied with your purchase. We take note of your comment and we always take the time to explain to our customers the characteristics of the different types of gold plating and jewelry they choose. Thank you again for your comment and your opinion of BOBIJOO.

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Marine B.

Published on 27/07/2022 à 06h06 following a purchase from 22/07/2022

My order was defective

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Response from BOBIJOO Published on 02/07/2023

Hello Marine, We are very sorry that your order did not arrive in good condition. We take great pride in providing a satisfactory customer experience and will try to improve. Please contact us again so that we can take steps to rectify the situation.

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Gerd W.

Published on 21/07/2022 à 20h01 following a purchase from 11/07/2022

Der Ring passt nicht, er ist zu klein. Ich möchte ihn umtauschen gegen einen größeren. How can I do it?

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Response from BOBIJOO Published on 02/07/2023

Hello Gerd, I'm sorry the ring isn't working for you and you'd like to exchange it. We are honored to offer you a quality product and we do our best to satisfy our customers. Please contact us so that we can find a satisfactory solution for you. Thank you for your understanding! Best regards, BOBIJOO.

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Linda L.

Published on 19/07/2022 à 20h31 following a purchase from 01/07/2022

Item never received even though the package tracking indicates that it was delivered. 2 emails sent and no response. I found a number on Google on which I asked to be called back, no call back. What should I do?

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Response from BOBIJOO Published on 02/07/2023

Hello Linda, we're sorry you haven't received your item yet. We will do our best to find a satisfactory result and get back to you as soon as possible. Thank you for your patience.

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Gaetan M.

Published on 18/07/2022 à 02h09 following a purchase from 07/07/2022

Condition of the plating too yellow it shows that the jewel is fake very disappointed with my order

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Response from BOBIJOO Published on 02/07/2023

Hello Gaetan, please accept our sincerest apologies for the poor condition of the tackle. We are fully aware that you did not receive the item of the quality you expected and for this reason we will do everything in our power to ensure that this negative experience does not happen again. Thank you for taking the time to review BOBIJOO and for sharing your experience with us.

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Alyssa R.

Published on 21/06/2022 à 11h33 following a purchase from 15/06/2022

I've been waiting for a week for my order to arrive, and it's already been a week!

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Response from BOBIJOO Published on 02/07/2023

Hello Alyssa,
We are sorry to hear that your package has not yet arrived. We invite you to contact our customer service so that your order can be investigated and processed as soon as possible.
Thank you for your patience and trust.
Yours faithfully
The BOBIJOO team

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Valentin A.

Published on 11/06/2022 à 06h14 following a purchase from 04/06/2022

I placed my order for 3 chains (necklace) to add a pendant that was given to me for my birthday. Unfortunately the clasp of one of the three chains arrived broken, leaving me to doubt the quality of the chains. I would like to make a return and be refunded.

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Response from BOBIJOO Published on 02/07/2023

Hello Valentin,

Sorry for your negative experience with our products and I fully understand your frustration. We're sorry you had a bad experience and will gladly refund you for the defective item. Please let us know how we can help you further.

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Lauryane S.

Published on 30/03/2022 à 21h39 following a purchase from 12/03/2022

Poor quality, rough finish

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Response from BOBIJOO Published on 02/07/2023

Hi Lauryane, we apologize for the poor quality and rough finish you encountered. We work hard to provide exceptional quality and service. Thank you for giving us a second chance.

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Julien A.

Published on 12/12/2021 à 13h59 following a purchase from 05/12/2021

Cufflinks arrived unsoldered. Indeed, I had to put a point of glue in order to simply use them.

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Response from BOBIJOO Published on 02/07/2023

Hello Julien,
I'm sorry for the inconvenience you've experienced with your order and I apologize for this. We do our utmost to guarantee impeccable quality and I understand your dissatisfaction. I suggest you contact us directly to find a suitable solution to your problem. Thank you for your confidence in BOBIJOO.

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Miguel D.

Published on 28/06/2021 à 12h39 following a purchase from 18/06/2021

I will never order anything from your site again. I received a watch with water that only stopped in the end and I ended up throwing it in the garbage 1 hour later.

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ANAELLE J.

Published on 13/03/2021 à 12h25 following a purchase from 09/02/2021

the jewel is of bad quality. It seemed to have been used before. Nothing to do with the presentation picture on your website. Disappointing.

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Claudine P.

Published on 25/12/2018 à 14h33

I did not receive my package. It was lost...

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Response from BOBIJOO

Dear customer, we are sorry and despite our research and the claim opened with the Post Office, your package was probably "lost" (holiday season ...), we have initiated a refund of your order. Sorry again and thank you for your trust. The BOBIJOO team.