BOBIJOO consistently delivers with fast and careful shipping, reliable on-time delivery, secure packaging, and messages updating each order stage, leaving customers very satisfied and praising the speed and reliability. The product quality is repeatedly described as beautiful, high-quality, and true to description, with many items meeting or exceeding expectations and quick fulfillment of orders. Customer service and professionalism shine, with several mentions of serious, helpful, and understanding staff guiding exchanges and size issues, contributing to positive experiences and repeat purchases. Overall, customers highlight strong value for money, well-made jewelry, and a seamless shopping experience from order to receipt.
Very nice designs but the products should be quality controlled. One bracelet I bought came apart immediately. I returned it and got a replacement and the same thing happened.
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Alexandre C.
Rating: 2 out of 5
following a purchase from 09/11/2024
Very small item
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Response from BOBIJOO
Hello Alexandre, thank you for your feedback. We take into account all our customers' comments to improve our site and our products. We hope to be able to satisfy you during your next visit. Best regards.
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Phil M.
Rating: 2 out of 5
following a purchase from 05/11/2024
Ordered and paid on Tuesday 5 Nov received the following Tuesday 12, fortunately I live in France.
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Response from BOBIJOO
Hello Phil, thank you for your feedback. We're sorry you didn't receive your order sooner. We are constantly working to improve our delivery times to provide the best possible experience for our customers. We hope that despite this setback, you are satisfied with your purchase on our BOBIJOO website. We thank you for your confidence and remain at your disposal for any questions or comments. Have a nice day. The BOBIJOO team.
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Isabelle A.
Rating: 3 out of 5
following a purchase from 26/10/2024
A 1ere vu good quality to see in time
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Response from BOBIJOO
Thank you Isabelle for your positive feedback on our BOBIJOO website. We're delighted you liked our products. Please keep following us to discover all our new products and let us know your feedback in the future.
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Yannick C.
Rating: 3 out of 5
following a purchase from 28/10/2024
Missing bracelet
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Response from BOBIJOO
Thank you for your review, Yannick. We are sorry that you find a bracelet missing from our site. We take all our customers' comments into account to improve our offer and hope to be able to offer you a wide choice of bracelets soon. Have a nice day.
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Adeline R.
Rating: 2 out of 5
following a purchase from 17/09/2024
I ordered 3 pairs of savoyarde I received 2 good and the right size the 3rd I received 2 same earring (so one is right side up and the other upside down ...)
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Response from BOBIJOO
Hello Adeline, thank you for your feedback. We are very sorry for the inconvenience and will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any questions or require a replacement. We work tirelessly to ensure the satisfaction of our customers and hope that you will continue to place your trust in us. Have a nice day. The BOBIJOO team
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Sebastien B.
Rating: 2 out of 5
following a purchase from 07/09/2024
bracelet too large
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Response from BOBIJOO
Hello Sébastien, thank you for your review of our BOBIJOO website. We are sorry that the bracelet you received is too large. We take note of your remark in order to improve our next collections. Please do not hesitate to contact us if necessary, we will be delighted to offer you a suitable solution. Have a nice day. The BOBIJOO team.
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Hélène K.
Rating: 3 out of 5
following a purchase from 28/08/2024
Bracelet small no choice of size on the site
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Response from BOBIJOO
Thank you for your feedback, Hélène. Our team does its best to offer quality products at affordable prices. We will take into account your remark about the sizes and try to remedy it in the future. Thank you again for your comment.
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Stéphane Alexis G.
Rating: 3 out of 5
following a purchase from 02/08/2024
The necklace I received has a few defects and the color changes from gold to gray... As for the others, nothing to say, to be seen in the future.
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Response from BOBIJOO
Hello Stéphane Alexis,
thank you for your review of our BOBIJOO website.
We are sorry that the necklace you received has some defects and a color change.
We will check this with our production team.
Could you please write to us at [email protected] to find a solution?
We thank you for your confidence and hope to see you soon on our site.
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Nadia T.
Rating: 2 out of 5
following a purchase from 18/06/2024
Too small
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Response from BOBIJOO
Hello Nadia, thank you for your review of our BOBIJOO website.
Could you please write to us at [email protected] to find a solution and perhaps exchange sizes free of charge? We remain at your disposal.
The Bobijoo team.
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Rebours G.
Rating: 3 out of 5
following a purchase from 31/05/2024
Emballage baclé… Qualité moyenne
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Patrick R.
Rating: 3 out of 5
following a purchase from 20/05/2024
product as described
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Response from BOBIJOO
Thank you for your positive review of our BOBIJOO website. We attach great importance to the quality of our products and are delighted that you are satisfied with your purchase. We wish you a pleasant day.
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Franck H.
Rating: 2 out of 5
following a purchase from 26/05/2024
Unfortunately the signet ring is bigger than I imagined...also, too many micro-scratches all around the cross :( is it possible to return the product and receive in exchange a refund voucher to make another purchase or not? thank you.
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Response from BOBIJOO
Hello Franck,
thank you for your sincere feedback on our site. We are sorry that the signet ring did not meet your expectations in terms of size and quality.
We understand your disappointment and would be delighted to offer you a return of the product for exchange or refund so that you can find another product that will suit you perfectly.
Please do not hesitate to contact us at [email protected] or by telephone on 04.67.77.37.27 for further details.
We look forward to satisfying you with your next purchase on our website.
Best regards,
the BOBIJOO team.
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Matheo D.
Rating: 3 out of 5
following a purchase from 19/05/2024
Beautiful jewels but wrong size
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Response from BOBIJOO
Thank you for your feedback, we are sorry for the incorrect size. Please do not hesitate to contact us to resolve this issue and find a satisfactory solution. We appreciate your feedback and will do our best to improve our service. Thank you for your confidence in us.
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Julien B.
Rating: 3 out of 5
following a purchase from 14/05/2024
It would be nice to do half sizes.
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Response from BOBIJOO
Hello Julien
Thank you for your opinion. It's difficult because we already offer many sizes and we have over 400 ring models.
That's a lot of different variations.
We hope to see you back on our site soon.
Have a nice day!
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Candy D.
Rating: 3 out of 5
following a purchase from 09/05/2024
Very pretty jewelry, completely as described. But it's a shame there's no gift box with it or with the purchase proposal. Difficult to offer in a small pouch.
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Response from BOBIJOO
Thank you for your review of our BOBIJOO website. We are pleased that you are satisfied with the description of our jewelry. We have taken into account your suggestion concerning the gift box and hope to be able to include it in our future purchases. Thank you again for your confidence and we hope to see you soon in our online boutique.
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Timeo L.
Rating: 3 out of 5
following a purchase from 30/04/2024
Too long
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Response from BOBIJOO
Thank you for your feedback, we will take it into account to improve our site.
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Sylvain B.
Rating: 2 out of 5
following a purchase from 05/04/2024
Since you asked, here's my opinion. I've ordered rings from several online suppliers, with the same measurement (size) and you're the only one for whom the ring is too small. I don't know what to do with it.
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Response from BOBIJOO
Hello Sylvain, I am very sorry that the ring you ordered is not to your liking. We take customer satisfaction very seriously and will do everything we can to solve this problem. Please do not hesitate to contact us so that we can find a solution together. We look forward to demonstrating our professionalism to you in the future. Thank you for your feedback.
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Patrick L.
Rating: 2 out of 5
following a purchase from 03/04/2024
A stone is removed from its support very disappointed
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Response from BOBIJOO
Hi Patrick, I'm sorry you had a bad experience with our BOBIJOO website. We appreciate all feedback from our customers and are constantly working to improve our service. Thank you for letting us know. We look forward to satisfying you in the future. Sincerely, the BOBIJOO team.
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Penelope P.
Rating: 2 out of 5
following a purchase from 03/04/2024
Very beautiful jewelry I recommend but the signet rings size smaller than expected, neck I will have to reorder.
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Response from BOBIJOO
Hello Penelope, thank you for your feedback. We are sorry to hear that the signet rings are not the size you requested. We will take your feedback into account to improve our service and provide you with a perfect shopping experience. Please do not hesitate to contact us if you have any questions or requests. Have a nice day.
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Patrice L.
Rating: 3 out of 5
following a purchase from 20/03/2024
Given the retail price, I wasn't expecting a high quality piece of jewelry, and the imitation chrome shiny coating wasn't necessarily necessary, especially given the quality of the workmanship. On the other hand, the pattern and finish are exactly what I expected. It's a piece of jewelry that could be found at fairs.
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Response from BOBIJOO
Thank you very much for your feedback, Patrice! We realize that our jewelry may seem affordable, but we pride ourselves on offering good quality products at reasonable prices. We're delighted that you like the design and look of the jewelry. We have taken into account your comment about the glossy coating and will see if we can improve this in the future. Thank you again for your confidence and your opinion.
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Milioni M.
Rating: 3 out of 5
following a purchase from 13/03/2024
Hello bad choice compared to my reference ...
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Response from BOBIJOO
Dear Milioni, thank you for your review. We are sorry that our product did not meet your expectations. Please do not hesitate to contact us if you have any questions or concerns.
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Cassandra Nadia L.
Rating: 3 out of 5
following a purchase from 15/02/2024
I don't like it because the letter is too small and the bracelet is too big, but the delivery is perfect.
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Response from BOBIJOO
Hello Cassandra Nadia, thank you for your review of our BOBIJOO website. We have taken your comments into account and will work to improve the size of the letter as well as the size of the bracelet in the future. We are delighted that the delivery was perfect for you. Thank you for your feedback.
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Clara B.
Rating: 3 out of 5
following a purchase from 19/02/2024
I was so happy the jewel is like the pictures only there are two three rings that are not the same material so they became gray and it shows a lot I'm a little disappointed after not even 2 weeks it has blackened
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Response from BOBIJOO
Mrs Clara, we're sorry to hear that some of the rings on your jewelry have changed color in such a short time. Could you please contact us directly so that we can offer you a satisfactory solution? We look forward to the opportunity to demonstrate our commitment to product quality and customer satisfaction. Thank you for your feedback, it helps us to constantly improve. Sincerely yours, the BOBIJOO team.
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Martine D.
Rating: 3 out of 5
following a purchase from 15/02/2024
Very pretty jewels
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Response from BOBIJOO
Thank you very much Martine! We're delighted you like our jewelry. Don't hesitate to come back and discover our new collections! We hope to see you soon.
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Meya L.
Rating: 3 out of 5
following a purchase from 07/02/2024
The necklace is nice but I'm not too keen on the chain.
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Response from BOBIJOO
Thank you for your review, we have taken your comment about the chain into account and we thank you for your confidence in our BOBIJOO brand.
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Stephanie J.
Rating: 2 out of 5
following a purchase from 16/01/2024
The jewel is very large I thought smaller. disappointed I saw it smaller and thinner
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Response from BOBIJOO
Hi Stephanie, thank you for your review. We are sorry that you are disappointed with the size of the jewel. We take your comment into account and will make sure to improve our product descriptions in the future to avoid any confusion. We hope that despite this, you will still be able to enjoy your purchase. Have a nice day. The BOBIJOO team.
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Casaleggio C.
Rating: 3 out of 5
following a purchase from 10/01/2024
My ring has a welding defect
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Response from BOBIJOO
We are sorry that you have encountered a problem with your ring. We invite you to contact us directly via our customer service department in order to find a solution to this problem. If you have any further questions, please do not hesitate to contact us.
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Cassandra B.
Rating: 2 out of 5
following a purchase from 16/12/2023
Size too small
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Response from BOBIJOO
Hi Cassandra, thank you for your review. We are sorry that the size did not meet your expectations. We take your comments into account and are constantly working to improve the quality of our products. Please do not hesitate to contact us for any exchange or refund request. We always want to offer our customers the best possible experience. Thank you for your understanding.
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Marie-Ange D.
Rating: 3 out of 5
following a purchase from 13/12/2023
Too bad the lion's claw and the chain are too big, it doesn't make a refined piece of jewelry.
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Response from BOBIJOO
Hello Marie-Ange, thank you for your review of our BOBIJOO website. We always listen to our customers and take your comments into account to improve our products. We're sorry we didn't meet your expectations in terms of refinement, but we'll take your comment into account for our next collections. We hope that you will find satisfaction in our other jewels. Thank you again for your feedback. The BOBIJOO team.
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Stella P.
Rating: 2 out of 5
following a purchase from 05/12/2023
Very good
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Response from BOBIJOO
Hi Stella, we're really glad you enjoyed our products and services. We appreciate your support and are happy to have satisfied you. Thank you for sharing your opinion with us!
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Samuel F.
Rating: 3 out of 5
following a purchase from 01/12/2023
Super fast shipping but not super jewel quality too bad
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Response from BOBIJOO
Thank you for your review, Samuel. We are committed to providing our customers with quality products and services. We value your opinion and will do our best to improve the value for money of our products.
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Nicolas P.
Rating: 3 out of 5
following a purchase from 12/11/2023
Very fast shipping Large selection of rings There is probably a problem with the size matching chart
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Response from BOBIJOO
Thank you for your review Nicolas, we're sorry for the inconvenience. We always strive to offer a quality service and to update our information regarding size correspondence. If necessary, please do not hesitate to contact us for clarification.
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Élisabeth M.
Rating: 2 out of 5
following a purchase from 12/11/2023
Disappointed, much prettier in pictures
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Response from BOBIJOO
Hello Elisabeth, we are very sorry that you are disappointed with our product. We know this is a disappointment for you, and we apologize. We will do our best to improve our products to provide you with a better experience.
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Rosita C.
Rating: 3 out of 5
following a purchase from 05/11/2023
Excellent
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Nadia R.
Rating: 3 out of 5
following a purchase from 29/10/2023
Quite pretty
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Response from BOBIJOO
Thank you for your review, you're right, our site is very nice. We're glad you like it.
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Quentin R.
Rating: 3 out of 5
following a purchase from 12/10/2023
Hello, I ordered a wheel but the chain was too small compared to the first one I bought and so I lost the chain but not the wheel itself. So I'm disappointed that I can't put it on anymore. On top of that, it was more resistant than the one I ordered last year. If ever you can make a gesture for the chain because I do not intend to stop ordering from you ;). Sincerely M.Moquet
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Response from BOBIJOO
Hello Mr Moquet, we're very sorry to hear that your chain doesn't fit the wheel you ordered. We'll see what we can do, as we're always ready to listen to our customers. We hope this doesn't deter you from continuing to place your trust in us. Thank you for your feedback!
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Pascal A.
Rating: 3 out of 5
following a purchase from 17/10/2023
Nice bracelet, but it doesn't match the size I ordered. Could you please respect customer requests? Thank you
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Response from BOBIJOO
Thank you for your feedback, Pascal. We strive to respect our customers' requests and we are sorry that the size you ordered did not meet your expectations. We will be happy to help you resolve this issue.
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Remeur L.
Rating: 3 out of 5
following a purchase from 14/10/2023
the jewel is pretty but I had asked for a gift package and a note which the person did not receive
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Response from BOBIJOO
We are sorry that the gift package and note were not provided with your jewelry. We make every effort to ensure an excellent shopping experience and sincerely apologize for our error.
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Pedro R.
Rating: 3 out of 5
following a purchase from 01/10/2023
Good. I thought the bracelet strap would be a little fancier.
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