Customer reviews of BOBIJOO

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9,7 /10
Overall rating: 9,7 out of 10
Based on 6 540 published reviews

Summary of reviews

The online store BOBIJOO is praised for its extensive selection of jewelry offered at reasonable prices, making it an attractive option for many customers. The quality of the products consistently impresses, with numerous reviews highlighting beautiful designs and craftsmanship that meet or exceed expectations. Fast and reliable delivery is a recurring theme, with many customers noting their orders arrived on time or even earlier than anticipated, contributing to a positive shopping experience.

Reviews 2 and 3 stars

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laurent F.
Rating: 3 out of 5
following a purchase from 11/07/2023
Very good
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Response from BOBIJOO
Thank you for your positive review, Laurent. We're glad you like our site. Please do not hesitate to send us your comments and suggestions to help us improve our service.
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Lydie O.
Rating: 3 out of 5
following a purchase from 05/07/2023
Very bir
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Response from BOBIJOO
Thank you for your review of our BOBIJOO website. We are happy that you appreciate our products. We take into account your rating of 3/5 and will do our best to improve our service. Thank you again for your loyalty. Have a nice day.
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Sebastien P.
Rating: 3 out of 5
following a purchase from 04/07/2023
Item received poorly assembled but nice product nonetheless
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Response from BOBIJOO
Thank you for your feedback, Sebastien. We are sorry that the item did not arrive assembled and we take note of your comment.
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agina C.
Rating: 3 out of 5
following a purchase from 20/06/2023
Medal with too large a chain that doesn't match the site
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Response from BOBIJOO
Thank you for your review of our BOBIJOO website. We are sorry that the medal did not meet your expectations and we will remedy this as soon as possible. We appreciate your feedback and are always open to suggestions.
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Ismael M.
Rating: 3 out of 5
following a purchase from 10/06/2023
Everything is very serious and fast. Except that the ring is too big and, above all, too fat. I thought it was thinner... But for the rest. Very serious. I'll be back.
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Response from BOBIJOO
Thank you very much for taking the time to give us your feedback. We're sorry the ring didn't meet your expectations, but we appreciate you sharing your thoughts with us. We hope you will return in the future.
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Pascal D.
Rating: 3 out of 5
following a purchase from 12/04/2023
The size of the ring on top is small. For a man it doesn't fit. Also for sizes, you need intermediate sizes ( 1/2).
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Response from BOBIJOO
Thank you very much for your feedback, Pascal. We will look into the possibility of offering intermediate sizes to our ring line. We are always available for any other suggestions you may have.
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Thierry F.
Rating: 2 out of 5
following a purchase from 14/02/2023
Serious establishment, order sent very quickly, only +++++
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Response from BOBIJOO
Thank you for your positive feedback, Thierry. We are delighted to have provided you with a fast and efficient shopping experience. We remain at your disposal for any future orders. Thank you for your confidence in our establishment.
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Elie C.
Rating: 3 out of 5
following a purchase from 01/02/2023
I asked specifically in my order that the 3 necklaces have 60 cm. However the 3rd one with the Egyptian cross is only 55 cm and the ring for the clasp is tiny. It would have been better to propose an additional price and respect the order. I will put the Egyptian pendant on the other necklaces and see if someone can modify the 55 cm necklace.
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Response from BOBIJOO
Thank you for your comment, Elie. We sincerely apologize for the bad experience you had with Bobijoo. We are here to help you make sure you get exactly what you ordered. We want to assure you that your order will be completely satisfactory. We will review your order and work to provide a 60cm necklace and matching ring. Thanks again for your comment and see you soon at Bobijoo.
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Muriel C.
Rating: 2 out of 5
following a purchase from 03/02/2023
They made me pay twice for the delivery
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Response from BOBIJOO
Hello Muriel, I am very sorry to hear that. We strive to provide the best service to our customers and I am disappointed that we were unable to meet your expectations. You can be assured that we will look into your situation and make an improvement so that this does not happen again. Thank you for your feedback, it is very valuable to us.
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mickael D.
Rating: 3 out of 5
following a purchase from 23/01/2023
Nice jewelry but necklace not top
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Response from BOBIJOO
Thank you for your feedback, Michael. We are sorry to see that the collar did not fully satisfy you. We are at your disposal to help you find a product that corresponds more to your expectations.
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vial V.
Rating: 3 out of 5
following a purchase from 25/01/2023
nice product but I made a mistake on the diameter and the ring is too big
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Response from BOBIJOO
I'm sorry to hear that you made a mistake with the diameter and the ring is not the desired size. We are ready to help you find a product that is a perfect fit for your needs, please contact us for more information.
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Sabrina L.
Rating: 2 out of 5
following a purchase from 20/01/2023
A little disappointed because the part of the chain where I put my finger is much too big and I lose it.
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Response from BOBIJOO
Hello Sabrina, thank you for your comment. We take note of your feedback and will work to improve the size of the chain part to avoid any loss. We hope you will continue to trust us for your next purchases on our BOBIJOO website. Sincerely, The BOBIJOO team.
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sconnamilla S.
Rating: 3 out of 5
following a purchase from 29/12/2022
Very nice ring
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Response from BOBIJOO
Thank you for your review, we are glad you enjoyed our ring!
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Amanda G.
Rating: 3 out of 5
following a purchase from 25/11/2022
Size does not match, we wanted to make an exchange but the product is not in stock for a few months, so for the moment we can not be fully satisfied until the operation is completed. Sav is however very contactable but the site should be developed on the side update of the stock and to be able to put an alert on the products and the exact size without having to wait that all is out of stock to be able to do it.
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Response from BOBIJOO
We are very sorry that you did not find your product in the size you wanted. We are working hard to improve our site and our service to avoid this kind of problem in the future. Thank you for your feedback, it will help us to improve.
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Falone F.
Rating: 3 out of 5
following a purchase from 16/12/2022
The jewelry is beautiful but the sizes to flee !!!! Nothing really matches.
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Response from BOBIJOO
We are sorry that the sizes did not meet your expectations. We are doing our best to improve our sizing process to satisfy our customers.
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Camela G.
Rating: 3 out of 5
following a purchase from 26/12/2022
Very nice jewelry hoping it will not rust 🥰
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Response from BOBIJOO
Thank you for your review Camela! We are delighted that you have enjoyed the quality of our jewelry and we do our best to ensure long lasting satisfaction through durable materials. We take good care of every product!
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Angélique L.
Rating: 3 out of 5
following a purchase from 17/12/2022
I bought a hand chain with a very nice letter on the wrist. I bought a hand chain with a very nice letter just at the wrist level. Too bad we can't adjust the size, so it's too big, but my daughter found a trick: she stuck it in her watch.
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Response from BOBIJOO
Thank you so much for sharing your review, Angelique. We're glad you like our prices and fast delivery. Sorry the chain can't be adjusted, but we're glad your daughter found a clever trick!
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Lammari S.
Rating: 3 out of 5
following a purchase from 16/12/2022
Passa mano in coffee bean very very fragile the link of which that to fall horrible
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Response from BOBIJOO
Thank you very much for your feedback. We strive to offer high quality items and we are sorry if your product was not to your liking. We are at your disposal to find a solution to your satisfaction.
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Tatiana A.
Rating: 3 out of 5
following a purchase from 30/08/2022
Well
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Response from BOBIJOO
Thank you Tatiana for taking the time to leave your review of our site. We are glad that you find our site to be good. We will continue to improve the service and customer experience.
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Virginie L.
Rating: 3 out of 5
following a purchase from 03/12/2022
The jewel is far from being refined
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Response from BOBIJOO
Thank you very much for your review, Virginie. We are sorry that you did not fully appreciate the finish of our jewelry. We are taking your feedback into account and will make sure to offer you higher quality products in the future.
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Olivia D.
Rating: 3 out of 5
following a purchase from 02/12/2022
Disappointed with the packaging to offer not top otherwise fast shipping and quality product
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Response from BOBIJOO
Thank you for your review, Olivia. We are sorry that the packaging was not to your liking. We are constantly improving our products and are pleased that the product is of good quality. We hope you are doing well.
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Bruno V.
Rating: 3 out of 5
following a purchase from 30/11/2022
Very good for the moment received for only 3 days
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Response from BOBIJOO
Thank you for your positive review, Bruno! We are very pleased that you are satisfied with your purchase. We hope you enjoy your product even more.
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LAURENDEAU J.
Rating: 3 out of 5
following a purchase from 11/11/2022
I had ordered silver color and I received gold color. on the other hand the object is very beautiful
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Response from BOBIJOO
Thank you for your feedback and clarification. We apologize for the error and take note of your feedback to better serve our customers in the future. Please feel free to contact us if you need further assistance with your order.
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Coustou K.
Rating: 3 out of 5
following a purchase from 08/11/2022
Well
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Response from BOBIJOO
Thank you for your positive review. We are happy that you were satisfied!
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GUERIN I.
Rating: 3 out of 5
following a purchase from 01/11/2022
Happy with my purchase. I was expecting thinner and bigger heart-shaped creoles. But it's still a nice fancy. Thank you
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Response from BOBIJOO
Thank you for your GUERIN review, we are delighted that you are satisfied with your purchase. We will take note of your comments.
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Anthony D.
Rating: 3 out of 5
following a purchase from 23/10/2022
Inpec
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Response from BOBIJOO
Thank you Anthony for taking the time to leave your review. We are constantly striving to improve our service and take all your feedback into account to achieve this. We welcome any suggestions or comments you may have. Thank you for your support.
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Manuela J.
Rating: 3 out of 5
following a purchase from 05/10/2022
Well received the ring, but disappointed because it is too big ... and no jeweler wants me to shrink it because it is not gold.
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Response from BOBIJOO
Thank you for your feedback Manuela. We are sorry that you are disappointed because our ring is too big. We advise you to contact us directly by e-mail so that we can find a solution together.
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Claude D.
Rating: 3 out of 5
following a purchase from 17/08/2022
Nice jewelry but not with time gold color that goes too bad
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Response from BOBIJOO
Thank you very much for your sincere feedback, Claude. We are working hard to improve the quality of our products and we are sorry to read that your jewel did not give you satisfaction. Please do not hesitate to contact us should you require any further assistance.
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Stéphane M.
Rating: 3 out of 5
following a purchase from 15/08/2022
Excellent
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Response from BOBIJOO
Thank you very much for your review, Stéphane! We are delighted that you enjoyed your experience on our BOBIJOO website. Thank you for giving us a 3/5 rating.
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GENIN G.
Rating: 3 out of 5
following a purchase from 18/07/2022
I don't think this ring is stainless steel. The test of the like proves it, and I am disappointed. I put 3 stars for the work. I have doubts about the quality of the material. To be seen. In time
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Response from BOBIJOO
Thank you for your feedback. We are sorry that our ring did not meet your expectations. We take pride in the quality of our products, so we will check the composition of our ring and update the description if necessary. In the meantime, we'd like to offer you a 15% discount voucher on your next purchase. Thank you for your interest.
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Ghislaine B.
Rating: 3 out of 5
following a purchase from 15/07/2022
Not a good channel
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Response from BOBIJOO
Thank you for your feedback. We are constantly striving to improve our site and offer better quality products to satisfy our customers. Thank you for taking the time to give us your feedback.
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Jeremie P.
Rating: 3 out of 5
following a purchase from 27/05/2022
Fast and accurate delivery
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Response from BOBIJOO
Thank you for your review Jeremie. We are pleased that you are satisfied with the speed and quality of delivery.
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Jordan M.
Rating: 3 out of 5
following a purchase from 01/06/2022
Bof bof disappointed by the color it looks more like toque than anything else, and the size is the same I asked for a signet ring not an American point and the coffee seeds are tiny I expect better.
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Response from BOBIJOO
Thank you for your feedback, we are sorry that you are not entirely satisfied. We will do our best to find solutions to make your next experience more satisfactory.
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Lea C.
Rating: 2 out of 5
following a purchase from 23/05/2022
The ring was too small
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Response from BOBIJOO
Hello Lea, sorry the ring didn't meet your expectations. We do our best to satisfy our customers. Please don't hesitate to contact us if you need any help or advice."
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patrick C.
Rating: 3 out of 5
following a purchase from 31/03/2022
Good preparation service, fast delivery, but concerning the cross of Lorraine, this one is much too big to be worn discreetly.
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Response from BOBIJOO
Thank you Patrick for your feedback! We've taken your comment into consideration and will be looking into different solutions to meet your expectations.
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PAUL DANY M.
Rating: 3 out of 5
following a purchase from 20/03/2022
Still waiting for my order
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Response from BOBIJOO
Thank you for sharing your opinion, Paul. We are very sorry for the slow turnaround on your order. We are working hard to deliver products as quickly as possible. We apologize for the inconvenience.
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Alain F.
Rating: 3 out of 5
following a purchase from 19/03/2022
I would have liked a bracelet of 18cm instead of 20cm, the person was delighted with this gift.
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Response from BOBIJOO
Thank you Alain for your review! We're really pleased that the person enjoyed their gift. We are constantly working to improve our products and ensure that our customers are satisfied. We're sorry we don't have the 18 cm bracelet you wanted. We are always striving to offer new products. We hope you'll find what you're looking for soon!
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Melany M.
Rating: 3 out of 5
following a purchase from 04/03/2022
The 2 rings are too big even though I had taken my measurements. The bracelet is beautiful but a little big
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Response from BOBIJOO
Thank you for your feedback, Melany. We're sorry the rings didn't work for you despite your measurements. As for the bracelet, we're glad you like it. If you need to adjust the size, we'll be happy to help. Thank you for sharing your opinion and see you soon on BOBIJOO!
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Natacha K.
Rating: 3 out of 5
following a purchase from 06/02/2022
My husband having ordered a Guardian I was satisfied and I also ordered one on the same site but a little disappointed because we do not hear it. The rod inside the bell remains frozen and does not gliglig
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Response from BOBIJOO
Hello Natacha,Thank you for your review of our BOBIJOO website. I'm sorry to hear that the Guardian bell you ordered is not working properly. I suggest you contact our customer service department to proceed with an exchange or refund. We do our best to supply quality products, but sometimes there can be manufacturing defects. Thank you again for your comment and for your confidence in our site. Sincerely,The BOBIJOO team.
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Lydie T.
Rating: 2 out of 5
following a purchase from 30/01/2022
Product returned not conforming to the photo
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Response from BOBIJOO
Hello Lydie, thank you for your review. We are sorry that the product you have received does not conform to the photo. We are taking your feedback into account in order to improve our service and offer you a better shopping experience. Please do not hesitate to contact us if you have any questions or problems. We will be delighted to help you. Sincerely, The BOBIJOO team.