9.7/10
★★★★★
based on 6240 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Serious establishment, order sent very quickly, only +++++

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Thierry F.
purchased on 14/02/2023
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Answer from BOBIJOO
Thank you for your positive feedback, Thierry. We are delighted to have provided you with a fast and efficient shopping experience. We remain at your disposal for any future orders. Thank you for your confidence in our establishment.
3 /5
★★★☆☆

I asked specifically in my order that the 3 necklaces have 60 cm. However the 3rd one with the Egyptian cross is only 55 cm and the ring for the clasp is tiny. It would have been better to propose an additional price and respect the order. I will put the Egyptian pendant on the other necklaces and see if someone can modify the 55 cm necklace.

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Elie C.
purchased on 01/02/2023
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Answer from BOBIJOO
Thank you for your comment, Elie. We sincerely apologize for the bad experience you had with Bobijoo. We are here to help you make sure you get exactly what you ordered. We want to assure you that your order will be completely satisfactory. We will review your order and work to provide a 60cm necklace and matching ring. Thanks again for your comment and see you soon at Bobijoo.
2 /5
★★☆☆☆

They made me pay twice for the delivery

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Muriel C.
purchased on 03/02/2023
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Answer from BOBIJOO
Hello Muriel, I am very sorry to hear that. We strive to provide the best service to our customers and I am disappointed that we were unable to meet your expectations. You can be assured that we will look into your situation and make an improvement so that this does not happen again. Thank you for your feedback, it is very valuable to us.
3 /5
★★★☆☆

Nice jewelry but necklace not top

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Mickael D.
purchased on 23/01/2023
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Answer from BOBIJOO
Thank you for your feedback, Michael. We are sorry to see that the collar did not fully satisfy you. We are at your disposal to help you find a product that corresponds more to your expectations.
3 /5
★★★☆☆

Nice product but I made a mistake on the diameter and the ring is too big

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Vial V.
purchased on 25/01/2023
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Answer from BOBIJOO
I'm sorry to hear that you made a mistake with the diameter and the ring is not the desired size. We are ready to help you find a product that is a perfect fit for your needs, please contact us for more information.
2 /5
★★☆☆☆

A little disappointed because the part of the chain where I put my finger is much too big and I lose it.

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Sabrina L.
purchased on 20/01/2023
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Answer from BOBIJOO
Hello Sabrina, thank you for your comment. We take note of your feedback and will work to improve the size of the chain part to avoid any loss. We hope you will continue to trust us for your next purchases on our BOBIJOO website. Sincerely, The BOBIJOO team.
3 /5
★★★☆☆

Very nice ring

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Sconnamilla S.
purchased on 29/12/2022
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Answer from BOBIJOO
Thank you for your review, we are glad you enjoyed our ring!
3 /5
★★★☆☆

Size does not match, we wanted to make an exchange but the product is not in stock for a few months, so for the moment we can not be fully satisfied until the operation is completed. Sav is however very contactable but the site should be developed on the side update of the stock and to be able to put an alert on the products and the exact size without having to wait that all is out of stock to be able to do it.

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Amanda G.
purchased on 25/11/2022
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Answer from BOBIJOO
We are very sorry that you did not find your product in the size you wanted. We are working hard to improve our site and our service to avoid this kind of problem in the future. Thank you for your feedback, it will help us to improve.
3 /5
★★★☆☆

The jewelry is beautiful but the sizes to flee !!!! Nothing really matches.

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Falone F.
purchased on 16/12/2022
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Answer from BOBIJOO
We are sorry that the sizes did not meet your expectations. We are doing our best to improve our sizing process to satisfy our customers.
3 /5
★★★☆☆

Very nice jewelry hoping it will not rust đŸ„°

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Camela G.
purchased on 26/12/2022
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Answer from BOBIJOO
Thank you for your review Camela! We are delighted that you have enjoyed the quality of our jewelry and we do our best to ensure long lasting satisfaction through durable materials. We take good care of every product!
3 /5
★★★☆☆

I bought a hand chain with a very nice letter on the wrist. I bought a hand chain with a very nice letter just at the wrist level. Too bad we can't adjust the size, so it's too big, but my daughter found a trick: she stuck it in her watch.

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Angélique L.
purchased on 17/12/2022
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Answer from BOBIJOO
Thank you so much for sharing your review, Angelique. We're glad you like our prices and fast delivery. Sorry the chain can't be adjusted, but we're glad your daughter found a clever trick!
3 /5
★★★☆☆

Passa mano in coffee bean very very fragile the link of which that to fall horrible

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Lammari S.
purchased on 16/12/2022
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Answer from BOBIJOO
Thank you very much for your feedback. We strive to offer high quality items and we are sorry if your product was not to your liking. We are at your disposal to find a solution to your satisfaction.
3 /5
★★★☆☆

Well

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Tatiana A.
purchased on 30/08/2022
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Answer from BOBIJOO
Thank you Tatiana for taking the time to leave your review of our site. We are glad that you find our site to be good. We will continue to improve the service and customer experience.
3 /5
★★★☆☆

The jewel is far from being refined

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Virginie L.
purchased on 03/12/2022
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Answer from BOBIJOO
Thank you very much for your review, Virginie. We are sorry that you did not fully appreciate the finish of our jewelry. We are taking your feedback into account and will make sure to offer you higher quality products in the future.
3 /5
★★★☆☆

Disappointed with the packaging to offer not top otherwise fast shipping and quality product

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Olivia D.
purchased on 02/12/2022
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Answer from BOBIJOO
Thank you for your review, Olivia. We are sorry that the packaging was not to your liking. We are constantly improving our products and are pleased that the product is of good quality. We hope you are doing well.
3 /5
★★★☆☆

Very good for the moment received for only 3 days

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Bruno V.
purchased on 30/11/2022
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Answer from BOBIJOO
Thank you for your positive review, Bruno! We are very pleased that you are satisfied with your purchase. We hope you enjoy your product even more.
3 /5
★★★☆☆

I had ordered silver color and I received gold color. on the other hand the object is very beautiful

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Laurendeau J.
purchased on 11/11/2022
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Answer from BOBIJOO
Thank you for your feedback and clarification. We apologize for the error and take note of your feedback to better serve our customers in the future. Please feel free to contact us if you need further assistance with your order.
3 /5
★★★☆☆

Well

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Coustou K.
purchased on 08/11/2022
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Answer from BOBIJOO
Thank you for your positive review. We are happy that you were satisfied!
3 /5
★★★☆☆

Happy with my purchase. I was expecting thinner and bigger heart-shaped creoles. But it's still a nice fancy. Thank you

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Guerin I.
purchased on 01/11/2022
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Answer from BOBIJOO
Thank you for your GUERIN review, we are delighted that you are satisfied with your purchase. We will take note of your comments.
3 /5
★★★☆☆

Inpec

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Anthony D.
purchased on 23/10/2022
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Answer from BOBIJOO
Thank you Anthony for taking the time to leave your review. We are constantly striving to improve our service and take all your feedback into account to achieve this. We welcome any suggestions or comments you may have. Thank you for your support.
3 /5
★★★☆☆

Well received the ring, but disappointed because it is too big ... and no jeweler wants me to shrink it because it is not gold.

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Manuela J.
purchased on 05/10/2022
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Answer from BOBIJOO
Thank you for your feedback Manuela. We are sorry that you are disappointed because our ring is too big. We advise you to contact us directly by e-mail so that we can find a solution together.
3 /5
★★★☆☆

Nice jewelry but not with time gold color that goes too bad

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Claude D.
purchased on 17/08/2022
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Answer from BOBIJOO
Thank you very much for your sincere feedback, Claude. We are working hard to improve the quality of our products and we are sorry to read that your jewel did not give you satisfaction. Please do not hesitate to contact us should you require any further assistance.
3 /5
★★★☆☆

Excellent

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Stéphane M.
purchased on 15/08/2022
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Answer from BOBIJOO
Thank you very much for your review, Stéphane! We are delighted that you enjoyed your experience on our BOBIJOO website. Thank you for giving us a 3/5 rating.
3 /5
★★★☆☆

I don't think this ring is stainless steel. The test of the like proves it, and I am disappointed. I put 3 stars for the work. I have doubts about the quality of the material. To be seen. In time

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Genin G.
purchased on 18/07/2022
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Answer from BOBIJOO
Thank you for your feedback. We are sorry that our ring did not meet your expectations. We take pride in the quality of our products, so we will check the composition of our ring and update the description if necessary. In the meantime, we'd like to offer you a 15% discount voucher on your next purchase. Thank you for your interest.
3 /5
★★★☆☆

Not a good channel

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Ghislaine B.
purchased on 15/07/2022
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Answer from BOBIJOO
Thank you for your feedback. We are constantly striving to improve our site and offer better quality products to satisfy our customers. Thank you for taking the time to give us your feedback.
3 /5
★★★☆☆

Fast and accurate delivery

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Jeremie P.
purchased on 27/05/2022
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Answer from BOBIJOO
Thank you for your review Jeremie. We are pleased that you are satisfied with the speed and quality of delivery.
3 /5
★★★☆☆

Bof bof disappointed by the color it looks more like toque than anything else, and the size is the same I asked for a signet ring not an American point and the coffee seeds are tiny I expect better.

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Jordan M.
purchased on 01/06/2022
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Answer from BOBIJOO
Thank you for your feedback, we are sorry that you are not entirely satisfied. We will do our best to find solutions to make your next experience more satisfactory.
2 /5
★★☆☆☆

The ring was too small

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Lea C.
purchased on 23/05/2022
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Answer from BOBIJOO
Hello Lea, sorry the ring didn't meet your expectations. We do our best to satisfy our customers. Please don't hesitate to contact us if you need any help or advice."
3 /5
★★★☆☆

Good preparation service, fast delivery, but concerning the cross of Lorraine, this one is much too big to be worn discreetly.

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Patrick C.
purchased on 31/03/2022
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Answer from BOBIJOO
Thank you Patrick for your feedback! We've taken your comment into consideration and will be looking into different solutions to meet your expectations.
3 /5
★★★☆☆

Still waiting for my order

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Paul Dany M.
purchased on 20/03/2022
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Answer from BOBIJOO
Thank you for sharing your opinion, Paul. We are very sorry for the slow turnaround on your order. We are working hard to deliver products as quickly as possible. We apologize for the inconvenience.
3 /5
★★★☆☆

I would have liked a bracelet of 18cm instead of 20cm, the person was delighted with this gift.

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Alain F.
purchased on 19/03/2022
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Answer from BOBIJOO
Thank you Alain for your review! We're really pleased that the person enjoyed their gift. We are constantly working to improve our products and ensure that our customers are satisfied. We're sorry we don't have the 18 cm bracelet you wanted. We are always striving to offer new products. We hope you'll find what you're looking for soon!
3 /5
★★★☆☆

The 2 rings are too big even though I had taken my measurements. The bracelet is beautiful but a little big

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Melany M.
purchased on 04/03/2022
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Answer from BOBIJOO
Thank you for your feedback, Melany. We're sorry the rings didn't work for you despite your measurements. As for the bracelet, we're glad you like it. If you need to adjust the size, we'll be happy to help. Thank you for sharing your opinion and see you soon on BOBIJOO!
3 /5
★★★☆☆

My husband having ordered a Guardian I was satisfied and I also ordered one on the same site but a little disappointed because we do not hear it. The rod inside the bell remains frozen and does not gliglig

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Natacha K.
purchased on 06/02/2022
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Answer from BOBIJOO
Hello Natacha,Thank you for your review of our BOBIJOO website. I'm sorry to hear that the Guardian bell you ordered is not working properly. I suggest you contact our customer service department to proceed with an exchange or refund. We do our best to supply quality products, but sometimes there can be manufacturing defects. Thank you again for your comment and for your confidence in our site. Sincerely,The BOBIJOO team.
2 /5
★★☆☆☆

Product returned not conforming to the photo

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Lydie T.
purchased on 30/01/2022
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Answer from BOBIJOO
Hello Lydie, thank you for your review. We are sorry that the product you have received does not conform to the photo. We are taking your feedback into account in order to improve our service and offer you a better shopping experience. Please do not hesitate to contact us if you have any questions or problems. We will be delighted to help you. Sincerely, The BOBIJOO team.
3 /5
★★★☆☆

The jewels were in accordance with their picture but I was disappointed by their size that I obviously did not really appreciate. The bracelet was too small so unmovable and the medallion too big.

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Julie D.
purchased on 17/12/2021
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Answer from BOBIJOO
Thank you for your feedback, Julie. We are sorry that the dimensions of the jewels did not suit you. We do our best to provide accurate photos but it is true that the perception of sizes can vary from one person to another. Your feedback helps us to improve our service and we thank you for it. We hope you enjoy the style and quality of our jewelry. Have a nice day. The BOBIJOO team.
3 /5
★★★☆☆

Good Proactivity and response to emails can be improved

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Arnaud P.
purchased on 30/12/2021
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Answer from BOBIJOO
Thank you for your review, Arnaud. We are always looking for ways to improve and we take note of your comment. We'll do our best to be more responsive and answer your emails more quickly.
2 /5
★★☆☆☆

Pendant as described, however black part ''slobbery'' on the turn of the pendant. Disappointed.

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Céline P.
purchased on 10/12/2021
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Answer from BOBIJOO
Hello Céline, thank you for your review. We are sorry that you are disappointed with our product. We will immediately check the quality of our pendants to resolve this issue. Thank you for letting us know and we hope you will give us a chance to fully satisfy you in the future. We wish you a nice day.
3 /5
★★★☆☆

The chain is too coarse...

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Christelle M.
purchased on 03/12/2021
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Answer from BOBIJOO
Thank you for your feedback. We've taken your comment on the size of our knitwear into account and we'll make sure we offer finer models to satisfy more of our customers.
2 /5
★★☆☆☆

I did not receive the right ring size.

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Gilbert H.
purchased on 24/11/2021
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Answer from BOBIJOO
Hello Gilbert, I'm sorry to hear that you're not happy with the size of your ring. We do our utmost to offer a quality service to our customers and we would like to find a solution to rectify this situation. Please do not hesitate to contact us directly so that we can find a solution together. We look forward to hearing from you.
2 /5
★★☆☆☆

The black onyx stone on my ring did not hold and is therefore lost

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André B.
purchased on 06/11/2021
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Answer from BOBIJOO
Hello André, we're sorry that the black onyx stone on your ring doesn't fit. We will do our best to solve this problem in order to improve the quality of our products. Thank you for your feedback and your confidence in our BOBIJOO website. We hope to see you soon among our satisfied customers. Thank you very much!