9.7/10
★★★★★
based on 6240 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The pendant is too big

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Valérie D.
purchased on 31/10/2021
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Answer from BOBIJOO
Thank you for your review of our BOBIJOO site, Valérie. We take all our customers' comments into account to improve the quality of our products. We have different types of pendants, perhaps you'll find one more suited to your tastes on our site. We hope to see you soon on BOBIJOO. Sincerely, The BOBIJOO team.
3 /5
★★★☆☆

Too small compared to my current size

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Damien B.
purchased on 10/10/2021
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Answer from BOBIJOO
We are sorry to hear that the size does not meet your expectations. We do our best to provide quality products at the best possible price. We will do our best to improve our products in the future. Thank you for your feedback.
3 /5
★★★☆☆

Great, thank you, received quickly. Great product.

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Serge M.
purchased on 02/08/2021
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Answer from BOBIJOO
Thank you for your positive review, we are delighted that you received your order quickly and that the product suits you perfectly. We do our best to satisfy our customers. Don't hesitate to come back to us if you need anything. Thank you again for your confidence!
2 /5
★★☆☆☆

Nickel

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Sonny P.
purchased on 02/07/2021
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Answer from BOBIJOO
Hello Sonny, thank you for your feedback. We are aware that there are always improvements to be made and we are constantly working to improve our BOBIJOO site. We're pleased to see that you're satisfied overall. Please let us know if you have any suggestions so that we can continue to provide you with a quality service. Thank you again for your confidence.
2 /5
★★☆☆☆

I did not receive the right product (my order was a fleur-de-lis bracelet, not a spike bracelet) and no one bothered to answer me to change that. I put two stars because the quality is at least impeccable.

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Julie D.
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Answer from BOBIJOO
Hello Julie,
We are very sorry that you did not receive the right product.
It must be a problem in the preparation of your order.
We are always available to answer by email or phone.
Please do not hesitate.
The Bobijoo team
3 /5
★★★☆☆

Perfect order, sends conforms, quality of the objects average I waited 1 month before formulating my opinion, for a plate it is correct, but already traces of wear at the level of the brackets of the pendants and blackened the skin after having carried it one day and this after one week, very damage I would thus stop buying at them

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Claudy M.
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Answer from BOBIJOO
Hello Claudy,
We are sincerely sorry for these inconveniences and for this purchase experience.
Some people wear out the veneer more or less quickly, it depends on the PH of the skin (acidity) and certain products (shower gel, perfume...).
We invite you to contact our after-sales service to see together what we can offer you.
We hope you will contact us soon.
The BOBIJOO team.
3 /5
★★★☆☆

The bracelets have a terrible smell I tried everything: white vinegar ... nothing does!

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Daniele B.
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Answer from BOBIJOO
Hello, the best thing is to contact us to try to understand your problem and especially to solve it. That's why we are here. Thank you in advance. Sincerely yours.
3 /5
★★★☆☆

H

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Marco Z.
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Answer from BOBIJOO
Sorry, we don't understand your opinion. Please feel free to contact our customer service for any problem. We are at your disposal. Sincerely. The BOBIJOO team
3 /5
★★★☆☆

Hello, disappointed with the ring, because to my taste the piece is too thick. but not otherwise it is not ugly the ring.

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Amandine A.
purchased on 08/03/2021
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Answer from BOBIJOO
Hello Amandine, thank you for your review on our BOBIJOO website. We are sorry that you were not entirely satisfied with the ring. We take note of your remark about the thickness of the piece and will try to improve this point for our next creations. We look forward to seeing you again on our site.
3 /5
★★★☆☆

The product did not suit me. Super reactivity of the customer service to be refunded.

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Christine B.
purchased on 24/01/2021
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Answer from BOBIJOO
Thank you for your review, Christine. We're sorry the product didn't work out for you but we're delighted that our customer service was responsive to your refund. We take your note into account and will do our best to improve. Thank you for your confidence and see you soon on our BOBIJOO website.
2 /5
★★☆☆☆

Nice product well finished for the price. On the other hand, there is a big mistake on the grid. No commercial gesture for a 20€ ring

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Fabrice K.
purchased on 06/12/2020
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Answer from BOBIJOO
Dear Fabrice, thank you very much for your positive feedback on the quality of our products. We sincerely apologize for the size error on the grid. We will correct this error immediately and invite you to contact us to find a solution that suits you. Above all, we want our customers to be satisfied with their purchase from BOBIJOO. Thank you again for your trust and understanding. Have a nice day!
3 /5
★★★☆☆

Following my purchase I strongly recommend this site jewel of very good quality very professional and fast delivery and well packed

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Alexis G.
purchased on 05/10/2020
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Answer from BOBIJOO
Thank you very much for your trust and recommendation, Alexis. We are delighted to know that you are satisfied with your purchase on our BOBIJOO website. We will continue to provide quality products and professional service to satisfy our customers. Thank you again for your positive review and see you soon on our site!
3 /5
★★★☆☆

Not detailed enough for delivery but the rings are very nice

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Eva B.
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Answer from BOBIJOO
Thank you for your review Eva, we are delighted that you like our rings. We take into account your remark about the delivery and will do our best to improve this point. Please do not hesitate to contact us if you have any other suggestions for improvement. Thank you again for your confidence.
3 /5
★★★☆☆

Well

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Sabrina C.
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Answer from BOBIJOO
Thank you for your positive review of our BOBIJOO site, we are delighted to know that you enjoy our products. We will continue to do our best to provide you with a quality experience on our site. We hope to see you soon!
3 /5
★★★☆☆

Package to be reviewed to avoid that your customers receive their jewelry broken. Otherwise top delivery!

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Anaelle M.
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Answer from BOBIJOO
Dear customer, we are sorry for this experience, we try to have an excellent quality/price ratio, the packaging is important and we try to do the best, the Post Office did not spare your package. The BOBIJOO team.
3 /5
★★★☆☆

.... and again I am generous! It was my first order, but unfortunately I think it will be the last, because it is not a reason that the price is low so that it is not clean.

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Jocelyne V.
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Answer from BOBIJOO
Dear customer, we are sorry for this experience, please do not hesitate to come back to us for an exchange or a refund, we are always here to help you. The BOBIJOO team.
2 /5
★★☆☆☆

Bad point with amazon one week to be delivered whereas with the post office 3jours in my memories

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Antoine C.
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Answer from BOBIJOO
Dear customer, we are sorry but the post office does not always respect its deadlines and even more in this summer period. Do not hesitate to come back to us for any question. Thank you for your confidence. The BOBIJOO team.
3 /5
★★★☆☆

The store looks serious but the products are not very qualitative

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Delphine B.
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Answer from BOBIJOO
Dear customer, we are sorry for this experience, please do not hesitate to come back to us for an exchange or a refund, we are always here to help you. The BOBIJOO team.
2 /5
★★☆☆☆

Costume jewelry without any quality sorry I expected better

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Joanna C.
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Answer from BOBIJOO
Dear customer, we are sorry for this experience, please do not hesitate to come back to us for an exchange or a refund, we are always here to help you. The BOBIJOO team.


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