★★★★★
based on 5934 reviews published
Latest negative customer reviews
The color is not the right one
Thank you for your feedback. We are sorry to hear that the color of your product does not meet your expectations. Your satisfaction is our priority, and we are committed to resolving this issue. Please do not hesitate to contact our customer service, who will be happy to assist you.
Best regards,
The BOBIJOO team
I thought I had ordered a bracelet for a baby, in the end I received a bracelet for an adult man, very disappointed
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations. At BOBIJOO, we are committed to providing quality products and impeccable service. Your satisfaction is our priority, and we would like to resolve this misunderstanding. Please feel free to contact us directly so that we can assist you.
Best regards,
The BOBIJOO team
Jewelry received broken
We are sorry to hear that your jewelry arrived damaged. Your satisfaction is our priority and we would like to resolve this issue quickly. Could you please contact us directly so that we can assist you?
Thank you for your understanding.
The BOBIJOO team
I measured well yet the ring is too wide..
Thank you for taking the time to share your experience. We are sorry to hear that the ring does not fit you. At BOBIJOO, we are committed to ensuring our customers' satisfaction, and we would be happy to help you find a size that would suit you better. Please feel free to contact us to discuss the options available to you.
Best regards,
The BOBIJOO team
The ring is too small
Thank you for taking the time to share your feedback with us. We are sorry to hear that the ring size does not suit you. Please feel free to contact our customer service, we would be happy to help you find a size that fully satisfies you.
Best regards,
The BOBIJOO team
The article did not arrive and they are not providing me with a solution.
I bought a pin that was supposed to be silver but it arrived in steel. I will keep it but it's not correct.
Too big
Thank you for taking the time to share your review. We're sorry to hear that the size of your item doesn't fit. Please do not hesitate to contact our customer service department, we would be delighted to help you find a solution that meets your expectations.
Best regards,
The BOBIJOO team
Not the right size even though I'm 66
Thank you for your feedback. We are sorry to hear that the size does not fit. At BOBIJOO, we place great importance on customer satisfaction and strive to offer quality products. Please do not hesitate to contact us to exchange your item or if you have any questions. Your satisfaction is our priority.
Best regards,
The BOBIJOO team
I did not receive anything I am very angry
Lack of items in the parcel and no soap to run away from
I've acquired an item that I really like.
Fast delivery, as ordered-as usual. Thank you very much.
Bracelet too big
The ring I bought is one of the more expensive ones and the size you see in the video is nowhere near the same.... Very dissatisfied and disappointed.
Not at all the right size, I order a ring size 56 and even on my 54 finger it doesn't fit! Disappointed...
Super disappointed and surprised after a few days the colors are already going!
Broken buckle inside the package
thank you for sharing your review of our BOBIJOO website. We take into account all feedback from our customers and apologize if your experience was not up to your expectations. We are constantly working to improve our services and hope to offer you a better experience in the future.
Please do not hesitate to contact us for an exchange or refund.
By e-mail [email protected] or by phone 04 67 77 37 27. Best regards,
The BOBIJOO team.
I did not receive my order
Size 60 a small I can't use it
Very well
Bjr very disappointed very hard to put on alone and the letter L does not stay in place it turns and goes backwards
The size of the signet ring does not fit at all despite the finger measurement recommended by your site. I am very disappointed.
I did not receive the right model on the photo the model is 7 staples and the one I received is 6 so it does not correspond to my order.
Very beautiful jewel thank you
Perfect
I'm disappointed with my purchase although I've already ordered earrings and I'm very satisfied with my chain and pendant.
Poor quality pendant and chain
I haven't received the right letter
Very disappointed on the chain there is a link missing
Disappointed with the item that was much finer and prettier in the photo on your site than when I received it.
No box, jewelry too big
Very disappointed...really the curls looked bigger.
Package received 2 times!!!
We are very sorry that you have received the parcel a second time. We will do our utmost to rectify the situation and will of course offer you a solution to compensate you.
Opinion about the site : BOBIJOO Filed on : 11/08/22 Note : 1/5 Opinion : I received my package and the jewel is indeed similar to the picture. On the other hand it is a pity to learn after the purchase that this type of gold plating, like all the others, is sensitive to the PH of the skin, to certain acid liquids etc. It would be more honest to mention it on the description sheet... to avoid disappointments... Moral: nothing replaces gold and it is better to wait until you have the money to buy a beautiful gold jewel than toc....
My order was defective
Der Ring passt nicht, er ist zu klein. Ich möchte ihn umtauschen gegen einen größeren. How can I do it?
Item never received even though the package tracking indicates that it was delivered. 2 emails sent and no response. I found a number on Google on which I asked to be called back, no call back. What should I do?
Condition of the plating too yellow it shows that the jewel is fake very disappointed with my order
I've been waiting for a week for my order to arrive, and it's already been a week!
We are sorry to hear that your package has not yet arrived. We invite you to contact our customer service so that your order can be investigated and processed as soon as possible.
Thank you for your patience and trust.
Yours faithfully
The BOBIJOO team
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