/10
★★★★★
based on 3727 published reviews
★★★★★
based on 3727 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Bjr very disappointed very hard to put on alone and the letter L does not stay in place it turns and goes backwards
Leïla S.
purchased on 09/03/2024
Translated review1/5
★☆☆☆☆
The size of the signet ring does not fit at all despite the finger measurement recommended by your site. I am very disappointed.
Daniel C.
purchased on 01/03/2024
Translated review1/5
★☆☆☆☆
I did not receive the right model on the photo the model is 7 staples and the one I received is 6 so it does not correspond to my order.
Malika M.
purchased on 07/02/2024
Translated review1/5
★☆☆☆☆
Very beautiful jewel thank you
Sylvia H.
purchased on 06/02/2024
Translated review1/5
★☆☆☆☆
I'm disappointed with my purchase although I've already ordered earrings and I'm very satisfied with my chain and pendant.
Natacha C.
purchased on 11/11/2023
Translated review Answer from BOBIJOO
Hello Natacha, I'm sorry for the discomfort you experienced with this purchase. If you have any questions, please don't hesitate to contact us, we'll be happy to help."
1/5
★☆☆☆☆
Poor quality pendant and chain
Dominique B.
purchased on 18/07/2023
Translated review Answer from BOBIJOO
Hello Dominique, we're sorry you had a bad experience with our pendant and chain. We place great importance on quality and ensure that all our products meet our high standards. We apologize and will help you find a solution. Thank you for your feedback.
1/5
★☆☆☆☆
I haven't received the right letter
Manon B.
purchased on 02/07/2023
Translated review Answer from BOBIJOO
Hello Manon, I apologize for the inconvenience. We strive every day to provide exceptional service and quality to our customers. We apologize if we were unable to meet your expectations. Thank you for sharing your feedback. We would like to find a solution to your problem.
1/5
★☆☆☆☆
Very disappointed on the chain there is a link missing
Coccellato C.
purchased on 05/07/2023
Translated review Answer from BOBIJOO
Hello Coccellato, we are very sorry that you were not satisfied with your experience with BOBIJOO. We strive to provide the best products and services to our customers and your opinion is very important to us. We will take a close look at your comment to find the best way to resolve this issue.
1/5
★☆☆☆☆
Disappointed with the item that was much finer and prettier in the photo on your site than when I received it.
Suzy R.
purchased on 04/02/2023
Translated review Answer from BOBIJOO
Suzy, we are so sorry that you were not satisfied with your item. We will help you find a more suitable replacement."
1/5
★☆☆☆☆
No box, jewelry too big
Cathy R.
purchased on 14/12/2022
Translated review Answer from BOBIJOO
Hello Cathy, thank you for your review. We understand that the jewelry did not meet your expectations and are sorry for the experience you had. We will work hard to improve our service and satisfy your needs.
1/5
★☆☆☆☆
Very disappointed...really the curls looked bigger.
Ourteau O.
purchased on 21/10/2022
Translated review Answer from BOBIJOO
Hello, sorry the buckles are not to your liking. We do our best to satisfy our customers. Please do not hesitate to contact us to find a more suitable solution. Thank you for your confidence in BOBIJOO.
1/5
★☆☆☆☆
Package received 2 times!!!
Marie Paule H.
purchased on 03/10/2022
Translated review Answer from BOBIJOO
Hello Marie Paule,
We are very sorry that you have received the parcel a second time. We will do our utmost to rectify the situation and will of course offer you a solution to compensate you.
We are very sorry that you have received the parcel a second time. We will do our utmost to rectify the situation and will of course offer you a solution to compensate you.
1/5
★☆☆☆☆
Opinion about the site : BOBIJOO Filed on : 11/08/22 Note : 1/5 Opinion : I received my package and the jewel is indeed similar to the picture. On the other hand it is a pity to learn after the purchase that this type of gold plating, like all the others, is sensitive to the PH of the skin, to certain acid liquids etc. It would be more honest to mention it on the description sheet... to avoid disappointments... Moral: nothing replaces gold and it is better to wait until you have the money to buy a beautiful gold jewel than toc....
Jacqueline T.
purchased on 06/08/2022
Translated review Answer from BOBIJOO
Hello Jacqueline, we're sorry you weren't entirely satisfied with your purchase. We take note of your comment and we always take the time to explain to our customers the characteristics of the different types of gold plating and jewelry they choose. Thank you again for your comment and your opinion of BOBIJOO.
1/5
★☆☆☆☆
My order was defective
Marine B.
purchased on 22/07/2022
Translated review Answer from BOBIJOO
Hello Marine, We are very sorry that your order did not arrive in good condition. We take great pride in providing a satisfactory customer experience and will try to improve. Please contact us again so that we can take steps to rectify the situation.
1/5
★☆☆☆☆
Der Ring passt nicht, er ist zu klein. Ich möchte ihn umtauschen gegen einen größeren. How can I do it?
Gerd W.
purchased on 11/07/2022
Translated review Answer from BOBIJOO
Hello Gerd, I'm sorry the ring isn't working for you and you'd like to exchange it. We are honored to offer you a quality product and we do our best to satisfy our customers. Please contact us so that we can find a satisfactory solution for you. Thank you for your understanding! Best regards, BOBIJOO.
1/5
★☆☆☆☆
Item never received even though the package tracking indicates that it was delivered. 2 emails sent and no response. I found a number on Google on which I asked to be called back, no call back. What should I do?
Linda L.
purchased on 01/07/2022
Translated review Answer from BOBIJOO
Hello Linda, we're sorry you haven't received your item yet. We will do our best to find a satisfactory result and get back to you as soon as possible. Thank you for your patience.
1/5
★☆☆☆☆
Condition of the plating too yellow it shows that the jewel is fake very disappointed with my order
Gaetan M.
purchased on 07/07/2022
Translated review Answer from BOBIJOO
Hello Gaetan, please accept our sincerest apologies for the poor condition of the tackle. We are fully aware that you did not receive the item of the quality you expected and for this reason we will do everything in our power to ensure that this negative experience does not happen again. Thank you for taking the time to review BOBIJOO and for sharing your experience with us.
1/5
★☆☆☆☆
I've been waiting for a week for my order to arrive, and it's already been a week!
Alyssa R.
purchased on 15/06/2022
Translated review Answer from BOBIJOO
Hello Alyssa,
We are sorry to hear that your package has not yet arrived. We invite you to contact our customer service so that your order can be investigated and processed as soon as possible.
Thank you for your patience and trust.
Yours faithfully
The BOBIJOO team
We are sorry to hear that your package has not yet arrived. We invite you to contact our customer service so that your order can be investigated and processed as soon as possible.
Thank you for your patience and trust.
Yours faithfully
The BOBIJOO team
1/5
★☆☆☆☆
I placed my order for 3 chains (necklace) to add a pendant that was given to me for my birthday. Unfortunately the clasp of one of the three chains arrived broken, leaving me to doubt the quality of the chains. I would like to make a return and be refunded.
Valentin A.
purchased on 04/06/2022
Translated review Answer from BOBIJOO
Hello Valentin,
Sorry for your negative experience with our products and I fully understand your frustration. We're sorry you had a bad experience and will gladly refund you for the defective item. Please let us know how we can help you further.
Sorry for your negative experience with our products and I fully understand your frustration. We're sorry you had a bad experience and will gladly refund you for the defective item. Please let us know how we can help you further.
1/5
★☆☆☆☆
Poor quality, rough finish
Lauryane S.
purchased on 12/03/2022
Translated review Answer from BOBIJOO
Hi Lauryane, we apologize for the poor quality and rough finish you encountered. We work hard to provide exceptional quality and service. Thank you for giving us a second chance.