Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters

Fabienne L.

Published on 27/07/2023 à 13h43 following a purchase from 12/07/2023

Fast delivery.

Translated reviews

Nadine P.

Published on 25/07/2023 à 15h19 following a purchase from 13/07/2023

Perfect :-)

Translated reviews

Petit Bernard P.

Published on 24/07/2023 à 21h42 following a purchase from 12/07/2023

Easy-to-use website and fast delivery Always satisfied

Translated reviews

Delphine T.

Published on 22/07/2023 à 00h02 following a purchase from 10/07/2023

Satisfied fast shipping

Translated reviews

Thierry H.

Published on 21/07/2023 à 17h53 following a purchase from 12/07/2023

2nd order and excellent thanks for your speed.

Translated reviews

Zendine B.

Published on 21/07/2023 à 17h39 following a purchase from 10/07/2023

Small b-mol on my order, I ordered an item they no longer had in stock or a mistake announcement, that being said I was given the lower quantity when the error comes from them, no commercial gesture offered ... In short not professional at all ... Otherwise good product

Translated reviews

Veronique G.

Published on 21/07/2023 à 15h11 following a purchase from 12/07/2023

I received my order very quickly.
very good first transaction

Translated reviews

Jérôme P.

Published on 21/07/2023 à 14h58 following a purchase from 11/07/2023

Easy to order on the site, fast delivery

Translated reviews

Louise S.

Published on 21/07/2023 à 14h48 following a purchase from 09/07/2023

Top as usual

Translated reviews

alexandra H.

Published on 21/07/2023 à 10h08 following a purchase from 05/07/2023

I have received my order but I have a package of candy that has been opened and spilled in the box.

Translated reviews

Rémi M.

Published on 20/07/2023 à 10h18 following a purchase from 20/06/2023

Perfect! Fast and very serious!

Translated reviews

Loic B.

Published on 13/07/2023 à 17h44 following a purchase from 01/07/2023

Very happy with the delivery and also with the sweets acts of recommended

Translated reviews

monica F.

Published on 13/07/2023 à 11h51 following a purchase from 30/06/2023

Very serious fast delivery I recommend

Translated reviews

CHRISTIAN C.

Published on 12/07/2023 à 11h22 following a purchase from 04/07/2023

Very well done site, easy ordering, very quick delivery, everything OK.

Translated reviews

Jean Michel M.

Published on 12/07/2023 à 09h55 following a purchase from 28/06/2023

Delighted. Very fast ordering and shipping.

Translated reviews

Florian B.

Published on 10/07/2023 à 16h35 following a purchase from 04/07/2023

Fast, efficient, no mistakes, perfect.

Translated reviews

Charline L.

Published on 09/07/2023 à 11h17 following a purchase from 25/06/2023

The order was received but the packets of maocroqui and watermelon candy were open when the package was opened.

Translated reviews

Monica B.

Published on 08/07/2023 à 13h37 following a purchase from 02/07/2023

All perfect!

Translated reviews

Monica B.

Published on 08/07/2023 à 13h37 following a purchase from 02/07/2023

All perfect!

Translated reviews

Micheline G.

Published on 07/07/2023 à 14h54 following a purchase from 30/06/2023

A great choice, exceptional follow-up We love La caverne d'Ali bonbon recommends

Translated reviews

Pierre P.

Published on 07/07/2023 à 11h01 following a purchase from 01/07/2023

Fast and careful delivery as always

Translated reviews

Pauline V.

Published on 06/07/2023 à 14h30 following a purchase from 19/06/2023

Good products, good choice, good value for money, fast delivery

Translated reviews

Nadya M.

Published on 04/07/2023 à 17h42 following a purchase from 26/06/2023

Navigation perfect delivery very responsive customer service

Translated reviews

BRAHIM B.

Published on 03/07/2023 à 17h25 following a purchase from 26/06/2023

Delivery is correct Goods are well packaged Thank you

Translated reviews

Stéphane G.

Published on 03/07/2023 à 17h25 following a purchase from 19/06/2023

perfect!

Translated reviews

Stéphane G.

Published on 03/07/2023 à 17h24 following a purchase from 26/06/2023

perfect!

Translated reviews

Bruno C.

Published on 03/07/2023 à 17h23 following a purchase from 24/06/2023

The parcels are meticulously packed in the respect of the quantities. The deadlines of the carrier are respected Thank you Company that I recommend

Translated reviews

Henri M.

Published on 03/07/2023 à 16h09 following a purchase from 21/06/2023

There are products missing, even though they were available on the website.

Translated reviews

Marie Z.

Published on 03/07/2023 à 15h17 following a purchase from 20/06/2023

Top Fast, compliant shipment

Translated reviews

Adérald C.

Published on 03/07/2023 à 13h13 following a purchase from 12/06/2023

Perfect and fast!

Translated reviews

Alain L.

Published on 28/06/2023 à 17h33 following a purchase from 22/06/2023

Very pleasant welcome since I came to your workshop at your warehouse, pick up my order very well received and I thank you again and I tell you soon I forgot. Thank you for your generosity.

Translated reviews

Stephanie B.

Published on 27/06/2023 à 09h32 following a purchase from 14/06/2023

Impeccable as usual

Translated reviews

Yves N.

Published on 26/06/2023 à 09h03 following a purchase from 12/06/2023

Delivery time respected, careful shipment, I highly recommend this site.

Translated reviews

Stéphane G.

Published on 22/06/2023 à 19h00 following a purchase from 12/06/2023

Everything is perfect!

Translated reviews

Xavier B.

Published on 18/06/2023 à 15h53 following a purchase from 05/06/2023

all went well. correct price and degressive. Fast delivery.

Translated reviews

david G.

Published on 18/06/2023 à 14h48 following a purchase from 05/06/2023

Perfect

Translated reviews

coralie D.

Published on 18/06/2023 à 12h58 following a purchase from 24/05/2023

Super

Translated reviews

coralie D.

Published on 18/06/2023 à 12h58 following a purchase from 24/05/2023

Very good

Translated reviews

Martine B.

Published on 18/06/2023 à 11h03 following a purchase from 26/05/2023

Order well received and very well packaged.
I am very satisfied. Thank you very much.

Translated reviews

Athy P.

Published on 18/06/2023 à 10h31 following a purchase from 06/06/2023

Customer service offered me a credit note for an amount that did not correspond to the loss. After a refusal on my part, radio silence. No response for over a week.

Translated reviews

Response from Bonbonrama Published on 21/06/2023

Thank you for taking the time to share your experience. We're sorry you didn't accept one of our proposals, which was a credit note. Indeed, it did not correspond to the amount of the loss. It was 3 times the value of the loss! (8 euros loss, 20 euros proposed credit note). In fact, for a product with a total value of €14.20, more than a third of which is still marketable, we don't return it, nor do we send you back a box, which would be an aberration given that the accumulated transport costs, not to mention the carbon footprint, represent 3 times the value of the product! We try to find solutions, but sorry, they have to make economic sense.