Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 25/02/2023 à 16h21 following a purchase from 21/02/2023

Perfect

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Acheteur Vérifié

Published on 24/02/2023 à 09h37 following a purchase from 10/02/2023

Very good

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Acheteur Vérifié

Published on 22/02/2023 à 08h31 following a purchase from 09/02/2023

Simple ordering, fast delivery

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Acheteur Vérifié

Published on 21/02/2023 à 08h31 following a purchase from 10/02/2023

Impeccable

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Acheteur Vérifié

Published on 20/02/2023 à 11h34 following a purchase from 06/02/2023

Fast service and reliable delivery

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Acheteur Vérifié

Published on 19/02/2023 à 22h31 following a purchase from 07/02/2023

Delivered very quickly, top service!

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Acheteur Vérifié

Published on 17/02/2023 à 16h48 following a purchase from 14/02/2023

Perfect! Super fast shipping

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Acheteur Vérifié

Published on 17/02/2023 à 14h35 following a purchase from 12/02/2023

Perfect Received in perfect condition

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Acheteur Vérifié

Published on 16/02/2023 à 12h58 following a purchase from 08/02/2023

EVERYTHING IS PERFECT NOTHING TO SAY ORDER SHIPPED VERY FAST GREETINGS

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Acheteur Vérifié

Published on 16/02/2023 à 08h27 following a purchase from 06/02/2023

Fast shipping.

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Acheteur Vérifié

Published on 15/02/2023 à 16h34 following a purchase from 29/01/2023

I still haven't received a reply from bonbonrama, despite my two e-mails. Bonbonrama cancelled the coupon, without giving any reason. I still have no explanation, no coupon returned... Very disappointed...

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Response from Bonbonrama Published on 16/02/2023

Thank you for taking the time to share your experience. A coupon to compensate for the breakage of some lollipops had indeed been forgotten. Sorry for the oversight, the error had been corrected and explained to you by e-mail on February 6, following your comment. If you are referring to the loyalty points which were cancelled in October 2021 and which concern your order of October 20, 2020, please note that there is a reason for this. In fact, as we explained to you in an e-mail that you obviously didn't read, loyalty points are valid for 1 year because they are supposed to reward... your loyalty. Loyalty is considered to imply more regular orders, especially for candy professionals.

Acheteur Vérifié

Published on 15/02/2023 à 11h06 following a purchase from 03/02/2023

Perfect delivery on time. Very well packaged.

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Acheteur Vérifié

Published on 14/02/2023 à 16h47 following a purchase from 08/02/2023

Tres bien enballer order expedier rapidement vraiment content de ma commande merci au plaisir pour de nouvelles commandes

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Acheteur Vérifié

Published on 14/02/2023 à 16h05 following a purchase from 08/02/2023

Perfect

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Acheteur Vérifié

Published on 14/02/2023 à 08h08 following a purchase from 28/01/2023

very fast

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Acheteur Vérifié

Published on 13/02/2023 à 07h07 following a purchase from 07/02/2023

fast delivery

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Acheteur Vérifié

Published on 10/02/2023 à 20h27 following a purchase from 31/01/2023

Candies received promptly in carefully made packages. The customer service is responsive and serious.

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Acheteur Vérifié

Published on 10/02/2023 à 07h18 following a purchase from 22/01/2023

Received very quickly

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Acheteur Vérifié

Published on 09/02/2023 à 21h44 following a purchase from 27/01/2023

Fast delivery, everything was as expected. For sure I'll order again from this store.

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Acheteur Vérifié

Published on 09/02/2023 à 13h10 following a purchase from 24/01/2023

Always top-notch fast delivery careful packaging I'm never disappointed. Keep up the good work

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Acheteur Vérifié

Published on 09/02/2023 à 12h41 following a purchase from 03/02/2023

Great and fast

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Acheteur Vérifié

Published on 09/02/2023 à 11h27 following a purchase from 23/01/2023

Good service, and very fast delivery!

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Acheteur Vérifié

Published on 09/02/2023 à 11h18 following a purchase from 23/01/2023

Very good!

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Acheteur Vérifié

Published on 09/02/2023 à 08h17 following a purchase from 31/01/2023

Thank you

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Acheteur Vérifié

Published on 04/02/2023 à 05h59 following a purchase from 31/01/2023

fast and solid packaging .

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Acheteur Vérifié

Published on 03/02/2023 à 20h33 following a purchase from 28/01/2023

Very good

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Acheteur Vérifié

Published on 03/02/2023 à 19h01 following a purchase from 30/01/2023

perfect, thank you

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Acheteur Vérifié

Published on 03/02/2023 à 17h38 following a purchase from 23/01/2023

As usual, the order is fast and well packaged

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Acheteur Vérifié

Published on 03/02/2023 à 17h17 following a purchase from 20/01/2023

in line with our expectations

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Acheteur Vérifié

Published on 03/02/2023 à 17h04 following a purchase from 23/01/2023

Perfect

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Acheteur Vérifié

Published on 03/02/2023 à 15h40 following a purchase from 24/01/2023

Very good site, order arrived well without problem. I recommend this site. Thanks again

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Acheteur Vérifié

Published on 03/02/2023 à 14h52 following a purchase from 21/01/2023

Super

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Acheteur Vérifié

Published on 03/02/2023 à 14h50 following a purchase from 30/01/2023

Very good supplier, Fast order on Sunday received 3 days later. Packed with great care, nothing to say.

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Acheteur Vérifié

Published on 03/02/2023 à 14h17 following a purchase from 19/01/2023

Order well packed impacable delay

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Acheteur Vérifié

Published on 03/02/2023 à 13h52 following a purchase from 17/01/2023

Top!

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Acheteur Vérifié

Published on 31/01/2023 à 17h35 following a purchase from 14/01/2023

Excellent order tracking

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Acheteur Vérifié

Published on 27/01/2023 à 09h45 following a purchase from 13/01/2023

Thank you Bonbonrama and especially Nawal for your professionalism.

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Acheteur Vérifié

Published on 25/01/2023 à 10h20 following a purchase from 10/01/2023

Site very easy to use, order sent very quickly and items conform. I am very satisfied.

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Acheteur Vérifié

Published on 25/01/2023 à 01h23 following a purchase from 11/01/2023

Low price, well packaged. Correct delivery times and personalized note from the preparer.

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Acheteur Vérifié

Published on 24/01/2023 à 13h51 following a purchase from 16/01/2023

Fast, efficient, moderately priced...a company run by real pros for real pros.

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