Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2022
I received 3 broken lollipops. I sent an e-mail with a picture, but I didn't get any answer. I hope to hear from you one day about the lollipops.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Everything was perfect. Good customer service, fast delivery and well packaged products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
Super Thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2022
Nickel nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Perfect, top-notch supplier with fast preparation and delivery times, a great service for retailers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2022
Fast delivery, good packaging and great price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/10/2022
When I placed an order a few months ago, I won a Haribo candy display, which I received broken. Since then, every time I place an order, I'm told that I'll receive a new one, but I never receive it. It's a shame that customer follow-up is inadequate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Well packed and received in less than 48H! Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Ultra efficient, bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Very good, long dlc, top fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
The order was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
Convenient site, easy-to-reach customer service. Top team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Everything was perfect ! Very very cheap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
Fast delivery and good products at an attractive price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Delivery always super fast and product super well packaged I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
Honestly, for a first order, top-notch. Pallet superbly filmed compared to other competitors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Nothing to say: a serious company!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2022
Very serious, good communication and very fast delivery. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Perfect service, fast and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Fast, compliant and fairly priced. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Excellent quality products! Fast and careful delivery. Top sweets!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
Fast delivery on schedule. The Halloween candies delighted the children.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2022
The pallet arrived with a lot of damaged boxes, so difficult to store. Otherwise fast delivery. Ordering is easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Most important is fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Perfect RAS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
very fluid site, correct prices, impeccable loyalty program and delivery nothing to complain about. Free shipping is correct. 2 orders on this site and never disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
Fast delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
Very good. Good service, deadlines met. Everything in order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Fast delivery Conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Very well done site fast delivery and always great products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Never disappointed with the quality and price of the sweets. Delivery was perfect too.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Fast delivery and very professional driver
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Superb product quality! Fast, careful delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Lots of choice and very good value for money. Order very well packaged and shipped on time. Customer service contact is excellent.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/10/2022
Missing 2 references to the delivery I called and sent an email but no response I no longer order from you.
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Response from Bonbonrama
Thank you for taking the time to share your experience. We are very sorry that these 2 products were missing from this order and that you are not as satisfied as you were with your first 9 orders. I went to the customer service department and to my astonishment, they showed me that you had indeed spoken on the phone on 12/10 and that they were still waiting for your e-mail to open the customer service ticket. In fact, e-mails allow us to have a better follow-up by the whole team. In any case, the video checks have been carried out, and without waiting for your e-mail, a department manager is due to call you tomorrow to find a solution.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
Perfect, thanks for the speed
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