Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
Excellent service Wide range of products On-time delivery La caverne d'Ali bonbon recommends
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2022
fast and correctly shipped
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2022
always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2022
Very good. As usual, the customer service was very responsive, alerting me to a problem with a reference and offering a solution.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
Very professional company. Carefully prepared pallet and efficient customer care service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Very good website and company. Good price and fast delivery. Thanks !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
nothing to say very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Perfect, as always, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Great price fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2022
From product search to delivery, even unpacking, everything is very well thought out. Fast, serious, meticulous!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Perfect service!
From the easy-to-use website, where you can easily find the items you want, to the super-fast delivery, I have absolutely nothing to complain about.
All that's left to do is enjoy ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
A top-notch team at the La Ciotat site, responsive, attentive and friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Top pro sites!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
The best of professional websites!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Easy ordering and perfect delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2022
I think I received my order before ordering because it was so fast, top delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Despite the small computer bug I encountered when ordering, I'm satisfied with my experience. The IT department is always on hand and was able to resolve the problem quickly, and I was able to validate my order and receive it before my trade show! I highly recommend Bonbonrama
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2022
Fast delivery and excellent value for money.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/04/2022
Chocolate bars limit expired (3 months), I am offered a discount that jaccepte, by an incredible all passe passe, I am told that VAT has not been paid, I find myself with a credit of 1 €, lol, too strong sales and accountants BOMBORAMA.
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Response from Bonbonrama
Thank you for taking the time to leave a review. We're sorry that, unlike most of our customers, you had a bad experience with our customer service. In fact, when we were editing your discount agreed between us because we hadn't pointed out that the DLUO of the chocolate bars was 3 months, we realized that the invoice contained a VAT error. Due to an incorrect configuration, one of the products was sold exclusive of VAT, so the totals were wrong. As you know as a professional, invoicing or accounting software is approved by the Ministry of Finance and invoices cannot be modified at our whim. The invoice was automatically corrected to be valid and fair. So, I can't agree with you on this one, we can't say we were too strong. Fortunately, we corrected our mistake and your invoice is now fair!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Order received within 48 hours. Very fast, and very neat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
A perfect offer on lots! Definitely the best pro site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Fast and excellent customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Perfect as usual, great selection, quality products and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Perfect thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Top on every level, they're the best!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Excellent candy site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2022
ALL OK BUT TOO MANY BREAKAGES WHICH WILL GENERATE SHIPPING COSTS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Very good quality products, my customers are very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Second time I've ordered. Very fast delivery and everything well packaged. Nothing to say! Everything was great! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Perfect, fast ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Very good for all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
responsive to any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Quality and delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Order received quickly and perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
perfect!
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