Customer reviews of Bonbonrama

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/11/2018 à 09h37 following a purchase from 14/11/2018

very good candy and no breakage

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/11/2018 à 07h32 following a purchase from 09/11/2018

fast, very well packed

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/11/2018 à 09h33 following a purchase from 31/10/2018

you have time to choose and it's very well explained

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/11/2018 à 21h37 following a purchase from 06/11/2018

I'm very satisfied with my 1st order, top packaging and very neat.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/11/2018 à 19h08 following a purchase from 04/11/2018

3 times a broken can or an open bag

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Response from Bonbonrama Published on 18/11/2018

We apologize for the 3 packages that opened or broke in transit. As you may have noticed from the many orders you have placed with us, we take great care in packing our goods, but despite this, the sometimes brutal conditions in which they are handled can still break our protection. In such cases, please let us know so that we can find a solution if any merchandise is lost, and above all, so that we can provide even better protection next time for products with sensitive packaging.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/11/2018 à 13h12 following a purchase from 02/11/2018

Top-notch delivery service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/10/2018 à 09h41 following a purchase from 26/10/2018

Very professional and fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/10/2018 à 21h11 following a purchase from 28/10/2018

Fast and reliable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/10/2018 à 20h47 following a purchase from 28/10/2018

Nothing to say, order conformed and received in 24h! Perfect for me.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/10/2018 à 17h04 following a purchase from 18/10/2018

I recommend it

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/10/2018 à 08h55 following a purchase from 11/10/2018

Responsive and professional Correct packaging Supplier to recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/10/2018 à 14h41 following a purchase from 20/10/2018

Received quickly very good exchange I recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/10/2018 à 09h24 following a purchase from 16/10/2018

easy ordering and perfect delivery service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/10/2018 à 10h43 following a purchase from 05/10/2018

Products conform, the nougatine is very good. Very good site. I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/10/2018 à 20h24 following a purchase from 15/10/2018

Very good large selection of sweets good quality reasonable price very fast delivery I am very happy thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/10/2018 à 16h03 following a purchase from 13/10/2018

Very serious company, top packaging! Nothing to say except recommend them!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/10/2018 à 14h50 following a purchase from 05/10/2018

Impeccable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/10/2018 à 22h13 following a purchase from 08/10/2018

Great!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/10/2018 à 15h19 following a purchase from 03/10/2018

very good site with good products fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/10/2018 à 14h46 following a purchase from 28/09/2018

Reliable website, fast delivery and order received as described.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/10/2018 à 13h57 following a purchase from 03/10/2018

Excellent site and very fast delivery!

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/10/2018 à 13h51 following a purchase from 07/10/2018

I did not receive all my order

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Response from Bonbonrama Published on 12/10/2018

Hello. We're sorry that your order is missing an item. However, if you notice an error during the preparation of your order (or any other problem related to it), please contact us by e-mail or telephone. We'll get back to you and try to find a solution. But if we're not informed, there's not much we can do to try and put things right.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/10/2018 à 12h32 following a purchase from 03/10/2018

Perfect, thank you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/10/2018 à 12h38 following a purchase from 01/10/2018

Very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/09/2018 à 14h47 following a purchase from 08/08/2018

Available, serious, professional... and very friendly! Les Fées Carlcom recommend Bonbonrama!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/09/2018 à 10h00 following a purchase from 04/09/2018

Hello Very good and serious Cordially

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/09/2018 à 12h20 following a purchase from 06/09/2018

Received less than a week later. Very good condition. A little disappointed however by the packaging of the gummy bears which were just put in a bag + cardboard but under everything else so the box had opened...

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Response from Bonbonrama Published on 13/09/2018

Thank you again for your order and for taking the time to share your experience. The marshmallow bears are packaged by the famous manufacturer Lutti. They are packaged for wholesale and are very simple and easy to open. But perhaps your comment will prompt us to close these cartons better, as sometimes they're already slightly ajar, even though they're delivered to us on pallets directly from Lutti. Thank you again for your understanding and for not holding it against us ;)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 20h32 following a purchase from 05/09/2018

Perfect order received in good condition and no delivery errors.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 16h30 following a purchase from 05/09/2018

After 3 orders from bonbonrama, I'm still extremely satisfied: top products, great prices, fast delivery and more than satisfactory packaging. As a professional, I can say that this kind of service is becoming rare these days!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 13h39 following a purchase from 05/09/2018

A site with excellent customer service!!!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 13h38 following a purchase from 05/09/2018

Very good follow-up and very good help on the phone! Thank you for the gifts for the first order.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 13h28 following a purchase from 09/09/2018

SUPER

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 12h52 following a purchase from 04/09/2018

Perfect and very fast :)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/09/2018 à 09h39 following a purchase from 04/09/2018

Ras. Very fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/09/2018 à 12h32 following a purchase from 29/08/2018

Fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/09/2018 à 08h04 following a purchase from 30/08/2018

fast, very well packaged and attractively priced.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/09/2018 à 20h13 following a purchase from 29/08/2018

Fast, accommodating, very professional

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/08/2018 à 17h48 following a purchase from 20/08/2018

serious company,fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/08/2018 à 13h03 following a purchase from 23/08/2018

Super site! Well-packaged products, top-notch sales service, super-fast delivery and, above all, very good prices compared with my traditional suppliers.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 23/08/2018 à 15h42 following a purchase from 18/08/2018

Wide selection. Fast delivery. One plexi box sent cracked but partly compensated, one parcel of marshmallow mushrooms received open.

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Response from Bonbonrama Published on 31/08/2018

We apologize for the cracked display stand, which has been compensated. We try to protect as much as possible the items we ship by GLS. But sometimes, the treatment received by some boxes is such that our protections are not enough. We'll try to add more protection for our next Plexiglas display shipments. Or maybe we'll just ship them on pallets.
As for the open mushroom package, we could have the same explanation, but we didn't charge for it on your order. Either you didn't buy them from us, or the preparer made a mistake and you got them for free.