Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 24/02/2021 à 16h40 following a purchase from 11/02/2021

too many stock-outs

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Acheteur Vérifié

Published on 24/02/2021 à 16h39 following a purchase from 16/02/2021

Very clear website, it's very easy to find what you're looking for and it's very practical to be notified when a product is back in stock. Very professional customer service, attentive and welcoming advisers. Top products, very well packaged.

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Acheteur Vérifié

Published on 24/02/2021 à 12h03 following a purchase from 12/02/2021

super happy with the delivery despite a day's delay my given the circumstances of the country soon next order

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Acheteur Vérifié

Published on 22/02/2021 à 11h26 following a purchase from 11/02/2021

Fast delivery. Products conform to specifications.

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Acheteur Vérifié

Published on 22/02/2021 à 10h17 following a purchase from 09/02/2021

I am very happy with my order. Everything was as described. Everything very well packed. Very fast and careful delivery. Thank you very much. I have no hesitation in recommending this site. Very serious professionals.

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Acheteur Vérifié

Published on 17/02/2021 à 15h56 following a purchase from 14/02/2021

My Top 1 Supplier! Since we started working together several years ago, Bonbonrama has remained my number 1 supplier. New products are regularly offered, very careful packaging, perfect delivery tracking, solutions found immediately in case of shortage, very responsive after-sales service. In short, I highly recommend Bonbonrama. In short, I highly recommend Bonbonrama. Thank you to the entire Bonbonrama team.

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Acheteur Vérifié

Published on 16/02/2021 à 17h45 following a purchase from 09/02/2021

Super order not disappointed I recommend 100% Thank you very much

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Acheteur Vérifié

Published on 14/02/2021 à 09h03 following a purchase from 06/02/2021

Order received impeccable

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Acheteur Vérifié

Published on 13/02/2021 à 05h01 following a purchase from 07/02/2021

2nd order and still nothing to say impeccable nickel packaging top of the top soon for a 3rd order

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Acheteur Vérifié

Published on 13/02/2021 à 03h59 following a purchase from 07/02/2021

Great as usual :)

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Acheteur Vérifié

Published on 12/02/2021 à 22h22 following a purchase from 10/02/2021

I placed an order and it was delivered very quickly very very very very well thank you bonbonrama

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Acheteur Vérifié

Published on 12/02/2021 à 22h11 following a purchase from 09/02/2021

Real customer service at bonbonrama

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Acheteur Vérifié

Published on 12/02/2021 à 22h09 following a purchase from 07/02/2021

Perfect, fast delivery, thank you!

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Acheteur Vérifié

Published on 12/02/2021 à 21h50 following a purchase from 05/02/2021

very good service no problems with our parcels when we pick them up good work

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Acheteur Vérifié

Published on 12/02/2021 à 21h35 following a purchase from 07/02/2021

Tou and nickel

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Acheteur Vérifié

Published on 12/02/2021 à 21h30 following a purchase from 04/02/2021

The possibility of referencing products that are not available in their catalog and their flexibility on a daily basis is a real plus.

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Acheteur Vérifié

Published on 11/02/2021 à 16h51 following a purchase from 09/02/2021

Very well packaged goods, products as described. Great experience. I recommend

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Acheteur Vérifié

Published on 11/02/2021 à 07h35 following a purchase from 03/02/2021

Never disappointed

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Acheteur Vérifié

Published on 10/02/2021 à 22h35 following a purchase from 02/02/2021

Fast and reliable delivery, well packaged

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Acheteur Vérifié

Published on 09/02/2021 à 09h01 following a purchase from 22/01/2021

Very good reception I do not regret anything I recommend

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Acheteur Vérifié

Published on 08/02/2021 à 22h33 following a purchase from 28/01/2021

It's a serious and reliable site. I recommend

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Acheteur Vérifié

Published on 04/02/2021 à 21h43 following a purchase from 28/01/2021

Hello nothing to say impeccable even the packaging

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Acheteur Vérifié

Published on 04/02/2021 à 08h07 following a purchase from 25/01/2021

Perfect

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Acheteur Vérifié

Published on 04/02/2021 à 05h07 following a purchase from 30/01/2021

Perfect

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Acheteur Vérifié

Published on 03/02/2021 à 22h31 following a purchase from 24/01/2021

Very good

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Acheteur Vérifié

Published on 03/02/2021 à 21h20 following a purchase from 30/01/2021

The payment security system does not allow me to order and pay at the same time on my smartphone. (Incompatibility of reading the security code sent by sms and maintaining connection to the Bonbonrama website at the same time).

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Acheteur Vérifié

Published on 03/02/2021 à 20h17 following a purchase from 27/01/2021

Top order and product. Fast delivery. I recommend

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Acheteur Vérifié

Published on 03/02/2021 à 08h48 following a purchase from 01/02/2021

Pallet received in 48 hours, sweets perfectly packaged and order prepared with no missing products.

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Acheteur Vérifié

Published on 30/01/2021 à 22h37 following a purchase from 19/01/2021

Top of the line. Fast and careful delivery

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Acheteur Vérifié

Published on 29/01/2021 à 08h28 following a purchase from 24/01/2021

Just a big problem with the delivery charges. 60 € for a 210 € order. 1 more parcel and I'd go up to 75 €. Otherwise

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Response from Bonbonrama Published on 29/01/2021

Thank you for your first order and for taking the time to leave your review! Yes, in your case, the shipping costs are particularly high compared to the amount of your order. This is due to the fact that the order had to be shipped on a pallet because it included a fragile item (Haribo display). This is the only way for it to arrive in perfect condition. And given your geographical location and the distance from our depot (pallet carriers charge by the km), the bill is high. Parcel shipments (via GLS) are not at all at this rate, and what's more, for orders over €500 in your area, transport is free.

Acheteur Vérifié

Published on 29/01/2021 à 07h53 following a purchase from 24/01/2021

Nothing to say Well packaged

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Acheteur Vérifié

Published on 29/01/2021 à 06h49 following a purchase from 25/01/2021

Fast and always satisfactory delivery

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Acheteur Vérifié

Published on 27/01/2021 à 06h56 following a purchase from 17/01/2021

good

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Acheteur Vérifié

Published on 25/01/2021 à 21h50 following a purchase from 06/01/2021

Very serious and accessible sales department. I've been working with this site for 3 years now, and I've never been disappointed. What's more, there are always great, unbeatable offers.

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Acheteur Vérifié

Published on 24/01/2021 à 20h00 following a purchase from 15/01/2021

nothing to say, I've been ordering for a while and I've always been satisfied with my orders.

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Acheteur Vérifié

Published on 23/01/2021 à 09h11 following a purchase from 16/01/2021

Impeccable!!! Great value for money, I'm delighted!

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Acheteur Vérifié

Published on 23/01/2021 à 07h53 following a purchase from 18/01/2021

Delighted! First small order to see the seriousness and quality ... I will recommend very quickly!!! Fast delivery, careful packaging to avoid breakage and product quality impeccable.

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Acheteur Vérifié

Published on 22/01/2021 à 17h05 following a purchase from 16/01/2021

Super

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Acheteur Vérifié

Published on 22/01/2021 à 16h34 following a purchase from 17/01/2021

perfect, 100% serious company!

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Acheteur Vérifié

Published on 22/01/2021 à 16h23 following a purchase from 15/01/2021

Super product, a team that listens, top of the line

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