Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 28/07/2020 à 18h59 following a purchase from 16/07/2020

Perfect

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Acheteur Vérifié

Published on 21/07/2020 à 10h02 following a purchase from 13/07/2020

Very happy with my order I recommend you 100%.

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Acheteur Vérifié

Published on 21/07/2020 à 06h38 following a purchase from 14/07/2020

Impeccable shipment and undamaged product. Very serious

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Acheteur Vérifié

Published on 20/07/2020 à 22h02 following a purchase from 13/07/2020

As always received quickly and always good candy Fast and careful delivery

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Acheteur Vérifié

Published on 19/07/2020 à 00h32 following a purchase from 07/07/2020

Fast delivery, quality products... I approve.

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Acheteur Vérifié

Published on 16/07/2020 à 16h38 following a purchase from 10/07/2020

Top as always, plus a lot of novelties in the sweets I ordered, so super delighted as usual.

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Acheteur Vérifié

Published on 16/07/2020 à 16h02 following a purchase from 07/07/2020

I am very happy with my order, unfortunately for the sweet carpets two boxes of broken but not very serious, I had boxes to transfer . delivery not too long it is still okay . but quality products just TOP . a big thank you

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Acheteur Vérifié

Published on 16/07/2020 à 09h53 following a purchase from 12/07/2020

As usual, never disappointed. Responsive customer service and neat parcels. Attractive price with bonus loyalty points! Well done Bonbonrama team.

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Acheteur Vérifié

Published on 15/07/2020 à 17h47 following a purchase from 01/07/2020

Super happy with your site and service fast delivery superb merchandise I highly recommend

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Acheteur Vérifié

Published on 15/07/2020 à 14h59 following a purchase from 07/07/2020

order received very quickly only problem was delivery with a very complicated driver

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Acheteur Vérifié

Published on 13/07/2020 à 19h15 following a purchase from 04/07/2020

Nothing to complain about as usual. A professional team and quick to deal with.

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Acheteur Vérifié

Published on 10/07/2020 à 13h06 following a purchase from 05/07/2020

Still no bad surprises .very serious site ,very careful shipment Very professional company ,I don't ask for anything else

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Acheteur Vérifié

Published on 10/07/2020 à 08h00 following a purchase from 05/07/2020

very good and good communication

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Acheteur Vérifié

Published on 09/07/2020 à 21h58 following a purchase from 06/07/2020

I am always delighted with my order nothing to say I recommend for the pro

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Acheteur Vérifié

Published on 08/07/2020 à 17h25 following a purchase from 06/07/2020

Speed Efficiency

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Acheteur Vérifié

Published on 08/07/2020 à 09h59 following a purchase from 03/07/2020

New products almost every day, very responsive customer service, superbly packaged products. In addition to the very attractive prices, I can only recommend them.

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Acheteur Vérifié

Published on 08/07/2020 à 09h49 following a purchase from 29/06/2020

regular orders for 1 year ... still perfect

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Acheteur Vérifié

Published on 08/07/2020 à 09h42 following a purchase from 29/06/2020

I have received my order, except for the cocobats for which I am still waiting for a credit note or a message.

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Response from Bonbonrama Published on 08/07/2020

Hello and thank you for your positive review ;) As agreed on the phone, we have issued a credit note which will be automatically deducted from your next bill. It has been in place since July 2. See you soon!

Acheteur Vérifié

Published on 08/07/2020 à 00h20 following a purchase from 30/06/2020

ALWAYS PERFECT

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Acheteur Vérifié

Published on 08/07/2020 à 00h18 following a purchase from 30/06/2020

TRES TRES BIEN MERCI

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Acheteur Vérifié

Published on 07/07/2020 à 22h44 following a purchase from 01/07/2020

very satisfied a refaire grand merci

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Acheteur Vérifié

Published on 07/07/2020 à 21h58 following a purchase from 29/06/2020

Great selection of sweets. Too bad some were out of stock for my first order, but I'm ready to repeat the experience.

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Acheteur Vérifié

Published on 07/07/2020 à 19h25 following a purchase from 24/06/2020

Delicious sweets! I recommend them!

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Acheteur Vérifié

Published on 07/07/2020 à 16h54 following a purchase from 25/06/2020

Fast and accurate delivery. Very good value for money.

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Acheteur Vérifié

Published on 07/07/2020 à 16h00 following a purchase from 25/06/2020

Perfect and fast delivery

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Acheteur Vérifié

Published on 07/07/2020 à 08h39 following a purchase from 21/06/2020

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié

Published on 02/07/2020 à 09h11 following a purchase from 20/06/2020

Easy to find the products you're looking for. Always a range of promotions, and great prices for bulk purchases (cartons). I'd recommend

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Acheteur Vérifié

Published on 01/07/2020 à 16h19 following a purchase from 22/06/2020

Very fast and efficient! As usual

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Acheteur Vérifié

Published on 26/06/2020 à 19h23 following a purchase from 14/06/2020

Very satisfied, compliant product

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Acheteur Vérifié

Published on 26/06/2020 à 10h01 following a purchase from 17/06/2020

nothing to complain about, everything is perfect, thank you

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Acheteur Vérifié

Published on 23/06/2020 à 22h44 following a purchase from 18/06/2020

Very close, very fast.

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Acheteur Vérifié

Published on 22/06/2020 à 11h26 following a purchase from 10/06/2020

Clear site easy navigation fast delivery and well-protected goods

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Acheteur Vérifié

Published on 22/06/2020 à 10h17 following a purchase from 16/06/2020

Very fast and efficient customer service

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Acheteur Vérifié

Published on 20/06/2020 à 12h27 following a purchase from 16/06/2020

Easy

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Acheteur Vérifié

Published on 20/06/2020 à 08h33 following a purchase from 13/06/2020

Very good and very attentive thank you.

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Acheteur Vérifié

Published on 20/06/2020 à 07h58 following a purchase from 16/06/2020

FOR A FIRST, IT'S GREAT

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Acheteur Vérifié

Published on 20/06/2020 à 02h26 following a purchase from 15/06/2020

This note is awarded for poor delivery. They warn you the same day that they are not coming and the next day you have to wait and wait!

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Response from Bonbonrama Published on 20/06/2020

Thank you for taking the time to share your review. We are sorry that the delivery did not go as smoothly as you would have hoped. Your order was delivered in 3 days. Automatic emails from GLS announce optimistic delivery dates without taking into account that the network is abnormally overloaded, and that there may be delays, as we explain on the site. When the delivery driver realizes that he won't be able to finish his round, GLS warns you and reschedules your parcel for delivery the following day.
It would therefore be difficult for him to warn you the day before that he won't make it the next day.

Acheteur Vérifié

Published on 19/06/2020 à 16h47 following a purchase from 16/06/2020

nothing to say

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Acheteur Vérifié

Published on 18/06/2020 à 10h53 following a purchase from 29/05/2020

very good, very smooth website, careful and fast shipping.

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Acheteur Vérifié

Published on 18/06/2020 à 05h52 following a purchase from 14/06/2020

Everything is always ok and even if there is a small problem we have good communication by email with all the staff I love and of course the products are always top notch.

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