Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 02/05/2019 à 21h01 following a purchase from 24/04/2019

Perfect

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Acheteur Vérifié

Published on 02/05/2019 à 13h23 following a purchase from 25/04/2019

Very good

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Acheteur Vérifié

Published on 02/05/2019 à 11h06 following a purchase from 26/04/2019

There's plenty of choice

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Acheteur Vérifié

Published on 01/05/2019 à 21h13 following a purchase from 27/04/2019

Perfect very fast

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Acheteur Vérifié

Published on 30/04/2019 à 21h09 following a purchase from 26/04/2019

Very good Fast delivery

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Acheteur Vérifié

Published on 30/04/2019 à 14h25 following a purchase from 27/04/2019

Perfect

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Acheteur Vérifié

Published on 26/04/2019 à 22h00 following a purchase from 25/04/2019

Fast and efficient. Perfect as always.

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Acheteur Vérifié

Published on 25/04/2019 à 21h12 following a purchase from 23/04/2019

Top of the line. Very fast delivery. Ordered late Tuesday evening, received Thursday morning. Great products

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Acheteur Vérifié

Published on 25/04/2019 à 19h25 following a purchase from 17/04/2019

Impeccable

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Acheteur Vérifié

Published on 25/04/2019 à 14h37 following a purchase from 06/04/2019

Easy to use and well organized

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Acheteur Vérifié

Published on 24/04/2019 à 19h38 following a purchase from 05/04/2019

Very good

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Acheteur Vérifié

Published on 23/04/2019 à 21h21 following a purchase from 15/04/2019

Big problem with respecting delivery dates and times Carton damaged but fortunately the goods are not fragile

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Response from Bonbonrama Published on 24/04/2019

Thank you for taking the time to let us know about your concerns. I'm sorry that this 2nd delivery didn't go as well as you'd hoped. Indeed, pallet transport, especially when it has to cross France, can be subject to certain unforeseen circumstances inherent in road transport. Your order, placed on April 15th, left immediately, as you'd wished, and arrived on the 18th. It'll be hard to get a pallet to travel 850 km any faster. As for the damaged protective cartons, it's their job to take the knocks instead of what's inside. There's no guarantee yet that the cartons carrying the confectionery will arrive as good as new. But should the goods be damaged, our customer service team will be on hand to find a satisfactory solution.

Acheteur Vérifié

Published on 19/04/2019 à 15h11 following a purchase from 17/04/2019

Perfect, as usual, thank you. (top packaging and protection of the items)

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Acheteur Vérifié

Published on 19/04/2019 à 10h11 following a purchase from 12/04/2019

very well packaged and received very quickly

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Acheteur Vérifié

Published on 17/04/2019 à 10h21 following a purchase from 12/04/2019

Very good, deadline met, merchandise perfect

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Acheteur Vérifié

Published on 16/04/2019 à 10h33 following a purchase from 03/04/2019

Very good, but it's a shame that the minimum purchase amount is 75eur, as this makes the bill rise too quickly.

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Acheteur Vérifié

Published on 16/04/2019 à 08h51 following a purchase from 11/04/2019

very well

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Acheteur Vérifié

Published on 16/04/2019 à 08h50 following a purchase from 10/04/2019

Very fast, efficient

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Acheteur Vérifié

Published on 13/04/2019 à 21h35 following a purchase from 09/04/2019

I'm delighted with my order and with the vegan sweets and special offers. Thank you!

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Acheteur Vérifié

Published on 11/04/2019 à 16h10 following a purchase from 08/04/2019

fine

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Acheteur Vérifié

Published on 11/04/2019 à 15h57 following a purchase from 06/04/2019

Very professional

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Acheteur Vérifié

Published on 11/04/2019 à 14h13 following a purchase from 05/04/2019

I am very happy and will recommend

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Acheteur Vérifié

Published on 09/04/2019 à 20h40 following a purchase from 01/04/2019

perfect!

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Acheteur Vérifié

Published on 09/04/2019 à 07h42 following a purchase from 01/04/2019

Great, plus fast delivery

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Acheteur Vérifié

Published on 04/04/2019 à 19h25 following a purchase from 27/03/2019

Well, as always, see you if there's a problem (for resolution).

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Acheteur Vérifié

Published on 04/04/2019 à 11h29 following a purchase from 01/04/2019

Great service! Fast and easy !

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Acheteur Vérifié

Published on 03/04/2019 à 01h12 following a purchase from 27/03/2019

Very satisfying and I would recommend it to my friends and family.

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Acheteur Vérifié

Published on 02/04/2019 à 21h06 following a purchase from 24/03/2019

Very good

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Acheteur Vérifié

Published on 02/04/2019 à 08h53 following a purchase from 26/03/2019

QUICKLY AND WELL... NICKEL.

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Acheteur Vérifié

Published on 30/03/2019 à 07h51 following a purchase from 27/03/2019

I'm really impressed by the professionalism of this company, which is always at the top of its game, delivers quickly and impeccably packaged as usual, and not forgetting the great prices! I'm really glad I discovered them!

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Acheteur Vérifié

Published on 28/03/2019 à 19h56 following a purchase from 19/03/2019

always impec, but beware of GLS who postpone deliveries quite often and to plan it is not easy as I do home sales, I am also forced to postpone my deliveries which could cause me damage because on your side it is quite fast

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Acheteur Vérifié

Published on 28/03/2019 à 11h24 following a purchase from 26/03/2019

First order and I'm not disappointed, I'll order again.

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Acheteur Vérifié

Published on 28/03/2019 à 09h30 following a purchase from 21/03/2019

Good quality and fast delivery

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Acheteur Vérifié

Published on 28/03/2019 à 08h34 following a purchase from 24/03/2019

As professional as ever.

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Acheteur Vérifié

Published on 27/03/2019 à 21h16 following a purchase from 25/03/2019

Very good fast very satisfactory good continuation

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Acheteur Vérifié

Published on 27/03/2019 à 17h07 following a purchase from 17/03/2019

very good and top value for money

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Acheteur Vérifié

Published on 25/03/2019 à 21h16 following a purchase from 15/03/2019

Very good

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Acheteur Vérifié

Published on 22/03/2019 à 15h45 following a purchase from 18/03/2019

Nothing to say. Everything has been going well for almost 1 year.

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Acheteur Vérifié

Published on 22/03/2019 à 15h41 following a purchase from 20/03/2019

I ordered this was quickly processed!! receipt of goods in good condition!!!!
fast shipping.... excellent!

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Acheteur Vérifié

Published on 22/03/2019 à 14h38 following a purchase from 19/03/2019

Nothing to say...perfect

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