Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 12/09/2018 à 20h32 following a purchase from 05/09/2018

Perfect order received in good condition and no delivery errors.

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Acheteur Vérifié

Published on 12/09/2018 à 16h30 following a purchase from 05/09/2018

After 3 orders from bonbonrama, I'm still extremely satisfied: top products, great prices, fast delivery and more than satisfactory packaging. As a professional, I can say that this kind of service is becoming rare these days!

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Acheteur Vérifié

Published on 12/09/2018 à 14h22 following a purchase from 02/09/2018

Fast, efficient, well packaged, corresponds to our expectations. The only downside is that the prices are exclusive of VAT, so we don't really know the price until the end of the order...

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Acheteur Vérifié

Published on 12/09/2018 à 13h39 following a purchase from 05/09/2018

A site with excellent customer service!!!!

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Acheteur Vérifié

Published on 12/09/2018 à 13h38 following a purchase from 05/09/2018

Very good follow-up and very good help on the phone! Thank you for the gifts for the first order.

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Acheteur Vérifié

Published on 12/09/2018 à 13h32 following a purchase from 03/09/2018

Very happy as with every order, very good sweets!

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Acheteur Vérifié

Published on 12/09/2018 à 13h28 following a purchase from 09/09/2018

SUPER

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Acheteur Vérifié

Published on 12/09/2018 à 12h52 following a purchase from 04/09/2018

Perfect and very fast :)

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Acheteur Vérifié

Published on 12/09/2018 à 09h39 following a purchase from 04/09/2018

Ras. Very fast

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Acheteur Vérifié

Published on 05/09/2018 à 12h32 following a purchase from 29/08/2018

Fast

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Acheteur Vérifié

Published on 05/09/2018 à 08h04 following a purchase from 30/08/2018

fast, very well packaged and attractively priced.

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Acheteur Vérifié

Published on 04/09/2018 à 20h13 following a purchase from 29/08/2018

Fast, accommodating, very professional

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Acheteur Vérifié

Published on 27/08/2018 à 17h48 following a purchase from 20/08/2018

serious company,fast delivery

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Acheteur Vérifié

Published on 24/08/2018 à 13h03 following a purchase from 23/08/2018

Super site! Well-packaged products, top-notch sales service, super-fast delivery and, above all, very good prices compared with my traditional suppliers.

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Acheteur Vérifié

Published on 23/08/2018 à 15h05 following a purchase from 16/08/2018

everything was perfect thank you

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Acheteur Vérifié

Published on 23/08/2018 à 13h13 following a purchase from 13/08/2018

Easy site, attractive price and perfectly packaged parcels. I'm very happy and I'll recommend it with my eyes closed! Thank you

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Acheteur Vérifié

Published on 21/08/2018 à 13h26 following a purchase from 11/08/2018

Super fast delivery thank you very much

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Acheteur Vérifié

Published on 20/08/2018 à 13h00 following a purchase from 13/08/2018

compliant with requirements

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Acheteur Vérifié

Published on 17/08/2018 à 12h19 following a purchase from 09/08/2018

As usual, good availability, correct price, good delivery time, thank you.

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Acheteur Vérifié

Published on 16/08/2018 à 00h24 following a purchase from 12/08/2018

Perfect

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Acheteur Vérifié

Published on 14/08/2018 à 12h22 following a purchase from 15/07/2018

Very good

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Acheteur Vérifié

Published on 12/08/2018 à 22h55 following a purchase from 02/08/2018

Very good customer service

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Acheteur Vérifié

Published on 11/08/2018 à 13h56 following a purchase from 29/07/2018

Fast delivery at a relay point Despite the heat, only the pack of blackberries and raspberries was a little warm.

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Acheteur Vérifié

Published on 11/08/2018 à 12h26 following a purchase from 05/08/2018

very serious house

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Acheteur Vérifié

Published on 10/08/2018 à 13h48 following a purchase from 20/07/2018

Always satisfied with the service, delivery time, availability... a little less satisfied with the changes in shipping costs. 66€ ttc for half a pallet for Brittany, I find that very expensive. Cdlt

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Response from Bonbonrama Published on 10/08/2018

Thank you for your order and for your confidence in us. We understand that it may seem expensive, but you should know that we only ask for a contribution. The actual cost of transport is much higher. Since we're in the south of France, the pallet crosses the whole country, and the price is indexed to the kilometers covered. Otherwise, for Brittany, we offer transport for orders of 500 euros or more. We look forward to seeing you on our site!

Acheteur Vérifié

Published on 08/08/2018 à 22h59 following a purchase from 06/08/2018

Thank you for your seriousness and your availability.

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Acheteur Vérifié

Published on 07/08/2018 à 08h37 following a purchase from 26/07/2018

Fast delivery, a good account!

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Acheteur Vérifié

Published on 06/08/2018 à 09h22 following a purchase from 23/07/2018

Hello regarding bonbonrama very good but the carrier does not respect customers for the goods entrusted to him to review Cordially

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Response from Bonbonrama Published on 06/08/2018

Sorry about the damaged cored cables. As we explained to you over the phone, the heat has made this product brittle, and as soon as the carrier mistreats the package, the cables break. To prevent this kind of accident from happening again, we only ship them on pallets during the summer months. We also hope that the solution we have proposed to repair this damage has been acceptable to you.

Acheteur Vérifié

Published on 05/08/2018 à 09h08 following a purchase from 18/07/2018

Perfectly clean.

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Acheteur Vérifié

Published on 04/08/2018 à 14h33 following a purchase from 30/07/2018

Very good product quality, good packaging and choice of carrier.

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Acheteur Vérifié

Published on 02/08/2018 à 23h08 following a purchase from 28/07/2018

good quality and delighted except for one product that I had not asked for and that they put in place of the one I had asked for otherwise nikel

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Response from Bonbonrama Published on 03/08/2018

Thank you for your review. I'm sorry but the preparer must have made a mistake. We will contact you to find a solution to correct our mistake.

Acheteur Vérifié

Published on 30/07/2018 à 14h55 following a purchase from 23/07/2018

Fast delivery but postage is a bit expensive

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Acheteur Vérifié

Published on 30/07/2018 à 13h20 following a purchase from 24/07/2018

Super service!! available fast and very friendly .

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Acheteur Vérifié

Published on 28/07/2018 à 13h02 following a purchase from 05/07/2018

correct order

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Acheteur Vérifié

Published on 21/07/2018 à 15h11 following a purchase from 09/07/2018

Order very quickly Products conform and identical to those on the site Welcome phone and information top I recommend + + +.

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Acheteur Vérifié

Published on 20/07/2018 à 12h40 following a purchase from 17/07/2018

easy ordering, super-fast delivery, top-notch!

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Acheteur Vérifié

Published on 17/07/2018 à 21h33 following a purchase from 09/07/2018

Always in my orders there is a problem either items in poor condition or missing I have never had a whole order DAMAGE

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Response from Bonbonrama Published on 19/07/2018

We're sorry you're unhappy with our service, even though you still order from us very regularly. Indeed, on the last 8 orders you placed with us, the carrier damaged a pallet (and part of the contents of 3 packages), and we may have forgotten a box on another order. For these 2 cases, we compensated you immediately. We apologize again for these incidents and we will do our best to protect our products and prepare our parcels even better. We thank you for your understanding, as despite these incidents, you continue to order on our site.

Acheteur Vérifié

Published on 16/07/2018 à 22h13 following a purchase from 10/07/2018

Great value for money!

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Acheteur Vérifié

Published on 15/07/2018 à 19h14 following a purchase from 04/07/2018

I am very satisfied with my order, despite the fact that it arrived a week after it had been dispatched. This was GLS's fault, as they insisted on delivering during my closing hours, even though the times are indicated in large letters on the store door!

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Acheteur Vérifié

Published on 13/07/2018 à 15h08 following a purchase from 10/07/2018

perfect would like to find some stoptou

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Response from Bonbonrama Published on 13/07/2018

Thank you for your trust and loyalty! We'll try to find you some Stoptou !