Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Great! Fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Nickel, received the day after my order, it does not tinker. It's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
very good as 1st time order received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Perfect fast nothing to say I will recommend with pleasure thank you to all the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Perfect, as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Very satisfied, I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Very good site, very fast order preparation and very pleasant staff.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2020
very happy with my orders fast delivery very well packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Quality of NICKEL products, quality of NICKEL customer service, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Order ok and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Very professional and very responsive, deliveries are always made very quickly after the order has been placed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Very good service provider for wholesalers and private customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Super site Top order reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Top-notch, serious company. In 2 orders delivered on pallet, only one small error which was immediately repaired. Super-commercial, attentive customer service. And I'm not talking about the prices and new products I've never seen from any of my previous suppliers in 20 years of business.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
I am super satisfied and I would stay here for my orders bombons, I recommend 10000%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Top-notch deliveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Perfect, the only drawback is the high postage costs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Very good service and fast delivery, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
I'm always satisfied with my order and your products, and the people I talk to by e-mail are super professional and super nice. Keep up the good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Very goodc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Super nothing to complain everything is nikel fast shipping fast resu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Highly accurate products. Fast delivery. Always top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
fast, well-packaged delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
perfect very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Perfect, as always, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
I was very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2020
Non-existent customer service. Impossible to get a live answer to fix a bug on the delivery choice. Had to go by e-mail. Not very professional. I almost cancelled my order. Good to hear ...
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Response from Bonbonrama
Hello and thank you for taking the time to send us your feedback. We are sorry that, unlike the majority of reviewers, you are not happy with our service and find us unprofessional. I understand that your dissatisfaction stems from the fact that we asked you to make a written request for delivery to a parcel delivery centre of your choice. At the moment we're experiencing a surge in orders, and our operators can't process all requests immediately as you would have liked. We prefer you to use the space reserved for this purpose when placing your order. This ensures that you don't make any typing errors, and that your instructions (e.g. change of address, number to call or delivery instructions) are taken into account when the delivery note is prepared. We'll do our best to communicate with you in the future to ensure that you're as satisfied as you were with your previous orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
I received my order and I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Many orders placed and never disappointed! I recommend :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Perfect, responsive service that's always top-notch. I really recommend it without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
nothing to say it's perfect and above all fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
Very fast delivery and parcel received in excellent condition. The number of products you can order is very large and there is no shortage of new products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Fast delivery, very nice display
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