Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 3, 4 and 5 stars

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Jérôme P.

Published on 21/07/2023 à 14h58 following a purchase from 11/07/2023

Easy to order on the site, fast delivery

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Louise S.

Published on 21/07/2023 à 14h48 following a purchase from 09/07/2023

Top as usual

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Rémi M.

Published on 20/07/2023 à 10h18 following a purchase from 20/06/2023

Perfect! Fast and very serious!

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Loic B.

Published on 13/07/2023 à 17h44 following a purchase from 01/07/2023

Very happy with the delivery and also with the sweets acts of recommended

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monica F.

Published on 13/07/2023 à 11h51 following a purchase from 30/06/2023

Very serious fast delivery I recommend

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CHRISTIAN C.

Published on 12/07/2023 à 11h22 following a purchase from 04/07/2023

Very well done site, easy ordering, very quick delivery, everything OK.

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Jean Michel M.

Published on 12/07/2023 à 09h55 following a purchase from 28/06/2023

Delighted. Very fast ordering and shipping.

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Florian B.

Published on 10/07/2023 à 16h35 following a purchase from 04/07/2023

Fast, efficient, no mistakes, perfect.

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Charline L.

Published on 09/07/2023 à 11h17 following a purchase from 25/06/2023

The order was received but the packets of maocroqui and watermelon candy were open when the package was opened.

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Monica B.

Published on 08/07/2023 à 13h37 following a purchase from 02/07/2023

All perfect!

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Monica B.

Published on 08/07/2023 à 13h37 following a purchase from 02/07/2023

All perfect!

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Micheline G.

Published on 07/07/2023 à 14h54 following a purchase from 30/06/2023

A great choice, exceptional follow-up We love La caverne d'Ali bonbon recommends

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Pierre P.

Published on 07/07/2023 à 11h01 following a purchase from 01/07/2023

Fast and careful delivery as always

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Pauline V.

Published on 06/07/2023 à 14h30 following a purchase from 19/06/2023

Good products, good choice, good value for money, fast delivery

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Nadya M.

Published on 04/07/2023 à 17h42 following a purchase from 26/06/2023

Navigation perfect delivery very responsive customer service

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BRAHIM B.

Published on 03/07/2023 à 17h25 following a purchase from 26/06/2023

Delivery is correct Goods are well packaged Thank you

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Stéphane G.

Published on 03/07/2023 à 17h25 following a purchase from 19/06/2023

perfect!

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Stéphane G.

Published on 03/07/2023 à 17h24 following a purchase from 26/06/2023

perfect!

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Bruno C.

Published on 03/07/2023 à 17h23 following a purchase from 24/06/2023

The parcels are meticulously packed in the respect of the quantities. The deadlines of the carrier are respected Thank you Company that I recommend

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Henri M.

Published on 03/07/2023 à 16h09 following a purchase from 21/06/2023

There are products missing, even though they were available on the website.

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Marie Z.

Published on 03/07/2023 à 15h17 following a purchase from 20/06/2023

Top Fast, compliant shipment

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Adérald C.

Published on 03/07/2023 à 13h13 following a purchase from 12/06/2023

Perfect and fast!

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Alain L.

Published on 28/06/2023 à 17h33 following a purchase from 22/06/2023

Very pleasant welcome since I came to your workshop at your warehouse, pick up my order very well received and I thank you again and I tell you soon I forgot. Thank you for your generosity.

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Stephanie B.

Published on 27/06/2023 à 09h32 following a purchase from 14/06/2023

Impeccable as usual

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Yves N.

Published on 26/06/2023 à 09h03 following a purchase from 12/06/2023

Delivery time respected, careful shipment, I highly recommend this site.

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Stéphane G.

Published on 22/06/2023 à 19h00 following a purchase from 12/06/2023

Everything is perfect!

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Xavier B.

Published on 18/06/2023 à 15h53 following a purchase from 05/06/2023

all went well. correct price and degressive. Fast delivery.

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david G.

Published on 18/06/2023 à 14h48 following a purchase from 05/06/2023

Perfect

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coralie D.

Published on 18/06/2023 à 12h58 following a purchase from 24/05/2023

Super

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coralie D.

Published on 18/06/2023 à 12h58 following a purchase from 24/05/2023

Very good

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Martine B.

Published on 18/06/2023 à 11h03 following a purchase from 26/05/2023

Order well received and very well packaged.
I am very satisfied. Thank you very much.

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Athy P.

Published on 18/06/2023 à 10h31 following a purchase from 06/06/2023

Customer service offered me a credit note for an amount that did not correspond to the loss. After a refusal on my part, radio silence. No response for over a week.

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Response from Bonbonrama Published on 21/06/2023

Thank you for taking the time to share your experience. We're sorry you didn't accept one of our proposals, which was a credit note. Indeed, it did not correspond to the amount of the loss. It was 3 times the value of the loss! (8 euros loss, 20 euros proposed credit note). In fact, for a product with a total value of €14.20, more than a third of which is still marketable, we don't return it, nor do we send you back a box, which would be an aberration given that the accumulated transport costs, not to mention the carbon footprint, represent 3 times the value of the product! We try to find solutions, but sorry, they have to make economic sense.

Cynthia M.

Published on 13/06/2023 à 10h57 following a purchase from 07/06/2023

Super fast shipping and product as ordered! I recommend

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Farad M.

Published on 12/06/2023 à 21h02 following a purchase from 06/06/2023

Fast delivery, top quality

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Fabrice M.

Published on 12/06/2023 à 17h27 following a purchase from 27/05/2023

Package arrived quickly and contents well packaged. I'll be back soon.

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Matthieu C.

Published on 12/06/2023 à 17h18 following a purchase from 30/05/2023

Fast and efficient. Order as requested.

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ANNELISE L.

Published on 12/06/2023 à 16h59 following a purchase from 30/05/2023

the site is very good, the products are very good, the packaging is very good, the delivery time is very good. the negative points are that the FiNI products take a long time to be restocked, and the last deliveryman who parked in the wrong direction on a Wednesday afternoon when the children were passing by and who lectured you ....

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Boris P.

Published on 12/06/2023 à 15h48 following a purchase from 25/05/2023

BEAUTIFUL TEAM!

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Damir M.

Published on 12/06/2023 à 15h34 following a purchase from 27/05/2023

Very satisfied

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Caroline P.

Published on 12/06/2023 à 15h11 following a purchase from 02/06/2023

I can only recommend it. Being in Rupture of certain products I waited only 5 days ( WE included! ) to wait for the delivery ... 🫣

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