Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 800 published reviews
5 2 445 87% 4 221 8% 3 81 3% 2 25 1% 1 28 1%

Summary of reviews

Bonbonrama consistently delivers a fast and reliable service with prompt, professional communication and attentive staff. Customers highlight quick shipping, secure packaging, and a wide selection of candies at attractive prices, ensuring products arrive in excellent condition and on time. The shopping experience is described as smooth and enjoyable, with easy ordering, clear site information, and strong support that resolves issues rapidly. The combination of fast delivery, thorough packaging, and responsive customer care stands out as a key strength across multiple reviews.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
I order regularly and am never disappointed. Good customer service. I recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Responsive and friendly team. Nothing to say about the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
fast delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Great variety of friandisess, neat packages, fast delivery. Keep it up!!! *****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Products of perfect quality, parcel always well prepared and sent very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
Great! Very professional site. And thanks to Laurent for the impeccable preparation of our pallets.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Thanks to Sebastien for preparing our pallets. They are always perfectly packaged and protected. A big bravo to the team for their professionalism!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2021
very well, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Packed and shipped for worry-free customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Well delivered on time ️
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2021
A very wide choice of items, a clear and easy website, fast delivery, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2021
as usual very well packed and no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2021
Fast and careful delivery. Fair price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Very well packaged deliveryman super nice friendly and call us before delivery in thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
Perfect, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
perfect fast delivery i recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
very good for the order, delays... just some "display" a little damaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Candy arrived well not disappointed with my order highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
very well, thank you!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/09/2021
delivery problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Very good candy quality and fast transport
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Honestly I recommend to everyone super offer and careful delivery great pleasure to order from you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
simply perfect as usual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
a reference error and some slightly overwritten packages
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Fast and accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Very large selection, very good order tracking and if a product is missing we are called to replace it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2021
I recommend very good products full of good things and even levels telephone greeting very professional, every me I order from them because I have an online store I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Exelent!
Top products!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/09/2021
the delivery time was correct. but the boxes were placed on a completely rotten pallet (perhaps stored under water...?) and one of the boxes was delivered completely torn, with the cans which were without packing, and which fell on the ground... thus half of the bag of lost, and the others inconsommables, because dirty... I made a complaint by mall on the site, I await to see what they propose...
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Response from Bonbonrama
We apologize for the inconvenience. Of course, our warehouse is dry and we do not ship soaked products or torn cartons. We understand that your opinion is based on your experience with the carrier and that you have not yet been able to judge our professionalism and seriousness in dealing with incidents. In fact, if you have made any reservations upon receipt of the goods, our customer service department will take the necessary steps with the carrier to repair the damage.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
very good , good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
It's been great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
Todo perfecto, rápido y con profesionalidad. Repeat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Palette perdu mes retrouvés by nawal dans mes malheurs toujours une solution by bonbonrama
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