Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Great, plus fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
Well, as always, see you if there's a problem (for resolution).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Great service! Fast and easy !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
Very satisfying and I would recommend it to my friends and family.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
QUICKLY AND WELL... NICKEL.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
I'm really impressed by the professionalism of this company, which is always at the top of its game, delivers quickly and impeccably packaged as usual, and not forgetting the great prices! I'm really glad I discovered them!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
always impec, but beware of GLS who postpone deliveries quite often and to plan it is not easy as I do home sales, I am also forced to postpone my deliveries which could cause me damage because on your side it is quite fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
First order and I'm not disappointed, I'll order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
Good quality and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
As professional as ever.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
Very good fast very satisfactory good continuation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
very good and top value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
Nothing to say. Everything has been going well for almost 1 year.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
I ordered this was quickly processed!! receipt of goods in good condition!!!!
fast shipping.... excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Nothing to say...perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
Order well received with no worries. Just one detail: the pacifiers are red whereas I was expecting a rainbow pacifier like on the product photo...
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Response from Bonbonrama
Hello and thank you for taking the trouble to point out this difference. Manufacturers sometimes change their products without informing us. In the future, please do not hesitate to contact us by telephone if a product does not suit you or disappoints you. We will always do our utmost to find a solution that will satisfy you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Package in perfect condition. Fast delivery. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Perfect as usual :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
correct delivery no problem 7 out of 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Excellent! They are fast and very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Very good candy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
very satisfied with the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Lots of choices Fast, careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
parcel delivered very quickly, lots of choice in items, low price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Fast, well packaged, best price and as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
Carrier Kühne & Nagel very rude bad service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
Very happy and especially fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
tres tres bien merci
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/02/2019
I didn't like the handling of a problem that occurred during delivery. Too bad.
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Response from Bonbonrama
Thank you for sharing your opinion with us. We are sorry that the solution we proposed to compensate you did not suit you. We probably didn't understand you. When you informed us that a bag of Frazibus had torn during transport, and that 900 grams had spilled into the bottom of the box, we offered you 2 solutions: a refund for the lost goods or a credit note of higher value, which you accepted. Perhaps you were planning to deal with the incident in a different way? If so, don't hesitate to let us know, especially since, as you can see, we're easy to reach by phone and e-mail.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Very good. Attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Perfect, fast delivery, very neat package, wide selection. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
very fast delivery, competitive prices. very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Fast delivery! Perfect products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
Fast delivery within 48 hours, order well organized in the boxes, it's perfect. What a pleasure to receive 60 kg of sweets :))
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