Customer reviews of Bonbonrama

9,6 /10

Based on 2 770 published reviews

5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 1 and 4 stars

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Acheteur Vérifié

Published on 19/10/2017 à 13h38 following a purchase from 14/10/2017

Everything was in very good condition, just disappointed with the surprise corners, there weren't the models I wanted, for example Snow Queen Patrol. But otherwise everything was perfect and delivery was fast.

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Response from Bonbonrama Published on 20/10/2017

Thank you for your positive review! We're sorry if you weren't happy with the designs of the surprise cones, but we specify in the product sheet that the illustrations are chosen by the manufacturer, but always in the theme of successful cartoons. See you soon for your next order!

Acheteur Vérifié

Published on 03/08/2017 à 13h04 following a purchase from 29/07/2017

Good order despite an oversight that happens to everyone, when we are offered choices!

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Acheteur Vérifié

Published on 19/05/2017 à 13h31 following a purchase from 15/05/2017

Simple efficient fast

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Acheteur Vérifié

Published on 16/12/2016 à 16h54 following a purchase from 06/12/2016

good ,fast

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Acheteur Vérifié

Published on 28/09/2016 à 22h47 following a purchase from 21/09/2016

Delivery on time, nothing to say, for the products not enough distance.

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Acheteur Vérifié

Published on 08/09/2016 à 08h58 following a purchase from 28/08/2016

I was satisfied with the order and the delivery but I was dissatisfied with a product where the use-by date is not even one month...if I had known I would not have bought it: xipazos (star-shaped corn...normally these are 6-month dates, so I would have even wished for an exchange if it were possible.

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Response from Bonbonrama Published on 21/09/2016

Hello, Sorry for this error in our stock management. Please do not hesitate to call us to report this type of incident. We could have refunded your money. We'll try to be more careful in the future. To make up for it, we'll give you a box of Xizpazos with your next order. Best regards.