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A
Rating: 5 out of 5
Perfect in every way! Thank you
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery, and sweets received in good condition.
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A
Rating: 5 out of 5
Always top-quality products! Super-fast delivery!
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A
Rating: 4 out of 5
Good value for money and fast delivery
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
I recommend Fast delivery and very well packaged items
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A
Rating: 5 out of 5
Very good. Also, my candy store is in Spain and I received my package in 3 days and everything in perfect condition, which is great. Thank you very much.
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A
Rating: 5 out of 5
Very good first experience, I recommend and have already recommended a delivery
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A
Rating: 5 out of 5
Exactly what I was looking for to put in my parcels. Fast delivery.
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Great thanks
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A
Rating: 3 out of 5
Beware of product composition: I had asked for E129-free cables, and you called me to certify the absence of E129. However, on the boxes of some cables, the E129 did not appear, paradoxically, on the packaging, but was stamped on the transparent top of the packaging. Otherwise everything else was ok, preparation, transport, delivery times...
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Nice
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A
Rating: 5 out of 5
Everything was perfect.
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A
Rating: 5 out of 5
Fast and satisfying
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A
Rating: 2 out of 5
Package in poor condition and poor carrier
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Response from Bonbonrama
We are sorry to learn via this notice that the package arrived in poor condition. But the most important thing is that the goods inside the parcel are in good condition. If the condition of the products is too poor to be sold, I remind you that customer service, easily reachable on 04 69 96 63 36 (free number) is there to find a solution. We also remind you that you can make a reservation if the parcel is presented to you in doubtful condition.
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Order conformed and quickly delivered
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A
Rating: 5 out of 5
Fast delivery, products as described
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A
Rating: 5 out of 5
The products are of very good quality. Customer service available when needed. Packaging is meticulous. Delivery is relatively fast. I recommend Bonbonrama.
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A
Rating: 4 out of 5
I've placed several orders this year and I'm satisfied. However, in some batches of candy, there are candies that are not wrapped, stuck or melted, but nothing dramatic.
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A
Rating: 3 out of 5
Fast delivery but damaged box
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Response from Bonbonrama
Thank you for sharing your opinion. I just wanted to let you know that we don't ship damaged boxes. We have enough quantity to choose a normal box and when we sell damaged boxes, it's with big discounts and with the mention "déclassé". If the box has arrived damaged, it's because despite our efforts to pack our parcels well, our protection was not sufficient to withstand the sometimes "violent" conditions of transport. If the condition of the box is essential for the proper marketing of its contents, please don't hesitate to contact us by e-mail ([email protected]) or by telephone at 0469966336. We're always available and ready to listen.
A
Rating: 2 out of 5
Delivery always chaotic. Change carrier.
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Response from Bonbonrama
We're sorry if the delivery goes badly for you. In 99% of cases, they go smoothly and our customers are satisfied. But all it takes for you to be penalized is for the delivery driver (who is a subcontractor) in your area not to work properly. As you advise, we could change again (we've already tried) but we've found that no carrier, even the most expensive, gives 100% satisfaction in all sectors.
A
Rating: 5 out of 5
Perfect as usual! Complete order, carefully packaged and shipped quickly. The only business where I order with my eyes closed
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A
Rating: 5 out of 5
Very responsive and very, very professional
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
I am as satisfied as ever, Thank you.
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A
Rating: 5 out of 5
thank you
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A
Rating: 5 out of 5
Conforms to the order delivery made without delay I recommend
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A
Rating: 5 out of 5
Top products! Great promotions!
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A
Rating: 5 out of 5
Super No regrets with my order Excellent product and genuine A+++.
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A
Rating: 5 out of 5
pros! real pros, yes, they still exist!
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A
Rating: 4 out of 5
Order conforms fast delivery
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A
Rating: 5 out of 5
very original
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A
Rating: 5 out of 5
Fast shipping, ok packaging, support available and commercial, perfect!
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A
Rating: 5 out of 5
Hello, everything is perfect, but the boxes are too much to carry for a single woman, plus climbing the stairs with boxes too heavy Thank you.
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A
Rating: 5 out of 5
....
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
perfect, I appreciate the fast processing of my orders, thank you!
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