Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Good and fast service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Nothing to complain about, perfect packaging, fast and careful delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
always listens to our needs, always does her utmost to satisfy our order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Super
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
always satisfied with every order, very good quality product, very friendly I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2020
Customer service is very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Fast, efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Wholesaler excellent it's been several times that I order being VDI pro I have fun very good seller package always good condition see you soon
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2020
Very well as per photo. Perfect delivery. I am very happy
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good contact and good reception again thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
Super happy with my order and very fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Always perfect delivery, top packaging. Small downside, the mini chewing-gum dispensers: the chewing-gum balls have a strange color, as if they had been exposed to daylight. This sometimes happens with certain candies, such as candy necklaces.... normal or not, since chewing-gum balls usually have brighter colors?
Translated reviews
Response from Bonbonrama
Thank you for taking the time to share your opinion and observations. The color that appears more "fade" comes from the fact that manufacturers are using less and less artificial colorants and have outlawed the additive E171 since the beginning of 2020. This additive gave the shiny effect. Natural colorants will tend to be less pronounced, although over time they will become more and more effective at achieving naturally vivid colors. Please note: Our products are stored in a warehouse away from direct sunlight.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Very efficient thank you for your professionalism
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
if there's an item missing, they let you know before the order leaves, and if necessary they'll refund you the same day ... fast delivery ... always well protected ... on all my orders, no breakages despite the legendary gentleness of the carriers ... no unpleasant surprises with peremption dates (not like some) ... one of my favorite suppliers ...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Great service. Perfect delivery. Thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2020
Reliable and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very good customer care. Thank you very much!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Plenty of choice, easy to use website, correct delivery time, confectionery that has so far satisfied my customers. A small drawback is that the carrier does not always deliver, as regularly postponed deliveries are indicated.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Very happy with my orders
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Top quality already the third time I order I highly recommend very well packed nothing to say perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Very good product, well packaged
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/05/2020
the packaging of my order was poorly done crushed cardboard boxes and in the candy boxes there were empty packages or poorly glued.
Translated reviews
Response from Bonbonrama
Thank you for taking the time to send us your feedback. We're sorry that your last order arrived damaged on its pallet. As you may have noticed from your previous orders, we do not send damaged or crushed cartons. Sometimes carriers stack pallets on top of each other to save space. If this is the case, and it has damaged the goods (and not just crushed the cartons, which are there to protect the goods), please let us know via our customer service department (call 04 69 96 63 36), which is there to deal with this kind of event. For empty or badly glued candy wrappers, we will pass on this remark to the manufacturers. If the number of defective products is abnormally high, you should also let us know by calling us.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Good products, fast delivery, the only downside is that the postage is a bit high.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Perfect. I was very well informed before ordering. The order arrived very quickly and, above all, well packaged. Bravo to Maxime, the picker, for the care taken in packing and protecting the items.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
perfect, thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
nikel
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
thanks for the feedback
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
At this particular time of year (Covid19), Bonbonrama is always at the top of its game, with advice and support that are second to none.
Ultra-fast preparation and dispatch.
Thank you bonbonrama team.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
Choice and price. What more could you ask for...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
perfect fast delivery too bad many things out of stock
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
perfect site perfect package packaging i highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2020
I was delivered in rerard not of your faults, I await a refunding of the carriage costs.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Efficient, ordered Monday morning received Tuesday morning very well packed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Top to the next order!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Perfect order as usual! We recommend Bonbonrama's reliability!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2020
VAT too expensive
Translated reviews
Response from Bonbonrama
Thank you for taking the time to leave your review. We'll pass on your comment to the people who set the VAT rate, and get back to you... ;)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Parcel received perfect very well packed and very fast I recommend top customer service
Translated reviews
We use cookies for audience measurement and improving user experience.