Customer reviews of Bonbonrama

9,6 /10

Based on 2 800 published reviews

5 2 445 87% 4 221 8% 3 81 3% 2 25 1% 1 28 1%

Summary of reviews

Bonbonrama consistently delivers a fast and reliable service with prompt, professional communication and attentive staff. Customers highlight quick shipping, secure packaging, and a wide selection of candies at attractive prices, ensuring products arrive in excellent condition and on time. The shopping experience is described as smooth and enjoyable, with easy ordering, clear site information, and strong support that resolves issues rapidly. The combination of fast delivery, thorough packaging, and responsive customer care stands out as a key strength across multiple reviews.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 20/09/2019 à 06h52 following a purchase from 15/09/2019

Perfect as always

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Acheteur Vérifié

Published on 19/09/2019 à 12h35 following a purchase from 14/09/2019

Super site rien na dire

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Acheteur Vérifié

Published on 19/09/2019 à 06h23 following a purchase from 14/09/2019

Fast and efficient!

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Acheteur Vérifié

Published on 17/09/2019 à 09h24 following a purchase from 30/08/2019

Good communication regarding order tracking.

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Acheteur Vérifié

Published on 17/09/2019 à 08h56 following a purchase from 13/09/2019

We are pleased with the speed of shipment, however all the bags of jelly beans were completely open. I had to pick up all the kilos of sweets in the box...Sincerely.

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Response from Bonbonrama Published on 18/09/2019

Thank you for your comment. We have passed on the information so that the preparer can better protect these confectionery balls, which can easily loosen their bag when shaken during transport. Customer service will get in touch with you, but in the future, please don't hesitate to contact us to report this kind of incident.

Acheteur Vérifié

Published on 16/09/2019 à 18h09 following a purchase from 05/09/2019

It's rare and very pleasant to have a personal follow-up when you have a delivery problem, and we appreciated your presence, your quick answers and your commercial gesture. The choice, the prices, the good quality of the packaging, your transparency on the DLUO... do the rest. Thank you and bravo.

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Acheteur Vérifié

Published on 16/09/2019 à 03h06 following a purchase from 05/09/2019

excellent perfect fast delivery

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Acheteur Vérifié

Published on 13/09/2019 à 22h07 following a purchase from 09/09/2019

Nickel everything corresponds to my expectations

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Acheteur Vérifié

Published on 13/09/2019 à 05h25 following a purchase from 05/09/2019

Fast delivery. Delivery instructions respected.

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Acheteur Vérifié

Published on 12/09/2019 à 18h19 following a purchase from 09/09/2019

Very fast and professional. Attentive

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Acheteur Vérifié

Published on 11/09/2019 à 00h01 following a purchase from 02/09/2019

Delivered on time, the driver followed the instructions perfectly and the goods were in perfect condition.

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Acheteur Vérifié

Published on 10/09/2019 à 19h51 following a purchase from 05/09/2019

As always very satisfied

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Acheteur Vérifié

Published on 10/09/2019 à 14h19 following a purchase from 28/08/2019

very good delivery

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Acheteur Vérifié

Published on 10/09/2019 à 09h14 following a purchase from 31/08/2019

Very good site, good value for money.

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Acheteur Vérifié

Published on 09/09/2019 à 12h26 following a purchase from 01/09/2019

At the top

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Acheteur Vérifié

Published on 08/09/2019 à 11h00 following a purchase from 24/08/2019

Products very well delivered

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Acheteur Vérifié

Published on 06/09/2019 à 11h14 following a purchase from 03/09/2019

Perfect, as always, thank you.

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Acheteur Vérifié

Published on 05/09/2019 à 21h20 following a purchase from 01/09/2019

Well protected goods, fast order preparation, nothing to say.

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Acheteur Vérifié

Published on 05/09/2019 à 21h05 following a purchase from 30/08/2019

No error on the order Apart from the dates where we know they are short or outdated, some products have short dates! Disappointed with the delivery because the deliveryman left the pallet on the road, and therefore not easy to get everything into the store while we have customers!!!!

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Acheteur Vérifié

Published on 05/09/2019 à 20h25 following a purchase from 04/09/2019

Always at the top I am very satisfied with the quality and very nice and accommodating interlocutors thank you and continue like that

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Acheteur Vérifié

Published on 05/09/2019 à 17h31 following a purchase from 01/09/2019

Hello everything was Nickel as every time just a jar of cotton candy broken.

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Acheteur Vérifié

Published on 03/09/2019 à 19h46 following a purchase from 29/08/2019

Alles bestens

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Acheteur Vérifié

Published on 02/09/2019 à 19h40 following a purchase from 23/08/2019

fast turnaround well informed in case of changes EXCELLENT SERVICES

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Acheteur Vérifié

Published on 01/09/2019 à 20h33 following a purchase from 26/08/2019

Fast and reliable! Delivery on time. I recommend it!

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Acheteur Vérifié

Published on 30/08/2019 à 09h49 following a purchase from 26/08/2019

fine

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Acheteur Vérifié

Published on 27/08/2019 à 07h19 following a purchase from 19/08/2019

perfect!

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Acheteur Vérifié

Published on 25/08/2019 à 12h21 following a purchase from 20/08/2019

fair prices and fast delivery.

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Acheteur Vérifié

Published on 22/08/2019 à 18h31 following a purchase from 19/08/2019

Very good, impeccable service and after-sales very quick to respond I recommend

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Acheteur Vérifié

Published on 21/08/2019 à 22h08 following a purchase from 07/08/2019

fine

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Acheteur Vérifié

Published on 21/08/2019 à 01h33 following a purchase from 12/08/2019

Very responsive . Very professional. Super

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Acheteur Vérifié

Published on 20/08/2019 à 17h12 following a purchase from 14/08/2019

Fast and reliable, as usual!

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Acheteur Vérifié

Published on 17/08/2019 à 09h17 following a purchase from 13/08/2019

Very satisfied. Very fast delivery. Products were exactly as ordered. Only the quantities seemed very large on delivery as I'm not used to ordering sweets.

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Acheteur Vérifié

Published on 14/08/2019 à 18h27 following a purchase from 06/08/2019

As usual, a compliant order, but this time a little slow to arrive.

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Acheteur Vérifié

Published on 14/08/2019 à 17h14 following a purchase from 09/08/2019

Package at the top service at the top delivery times at the top frankly nothing to say I strongly recommend

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Acheteur Vérifié

Published on 14/08/2019 à 16h56 following a purchase from 13/08/2019

Very good site fast delivery I put 5 stars.

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Acheteur Vérifié

Published on 14/08/2019 à 16h55 following a purchase from 10/08/2019

Excellent supplier Attractive prices Serious Recommend

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Acheteur Vérifié

Published on 09/08/2019 à 14h09 following a purchase from 04/08/2019

As usual great service and speed !!!! well done to the team !!!!

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Acheteur Vérifié

Published on 08/08/2019 à 22h55 following a purchase from 31/07/2019

very well

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Acheteur Vérifié

Published on 08/08/2019 à 21h33 following a purchase from 27/07/2019

The fragrances do not match the internet quotes

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Response from Bonbonrama Published on 09/08/2019

Hello and thank you for your feedback. You have purchased a batch of Brebion artisanal lollipops and indeed, in our description, we make a brief listing of the flavors present in the package. I'm sorry if any of the fragrances listed are not in the box. We've been selling these lollies on our website for several years now. We noted the different fragrances on the day we offered them for sale and since then we have never had any comments about the fragrances. Following your comment and after checking, we understand that the manufacturer can slightly modify the assortment from one box to another. We will therefore be more precise in the description and explain that the fragrances may vary at the manufacturer's discretion.

Acheteur Vérifié

Published on 04/08/2019 à 09h23 following a purchase from 12/06/2019

Serious and fast

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