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P
Rating: 5 out of 5
perfect delivery and purchase
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 798 published reviews
Summary of reviews
Bonbonrama consistently delivers a fast and reliable service with prompt, professional communication and attentive staff. Customers highlight quick shipping, secure packaging, and a wide selection of candies at attractive prices, ensuring products arrive in excellent condition and on time. The shopping experience is described as smooth and enjoyable, with easy ordering, clear site information, and strong support that resolves issues rapidly. The combination of fast delivery, thorough packaging, and responsive customer care stands out as a key strength across multiple reviews.
Reviews 2, 3 and 5 stars
Reset filtersC
Rating: 3 out of 5
The prices are good but I got 2 candies that were pierced in the missile explosion box which leaked onto all the other candies so my young audience didn't want them.
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A
Rating: 5 out of 5
Order received very quickly.
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V
Rating: 5 out of 5
Not disappointed, very secure for sending on a pallet
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F
Rating: 5 out of 5
Very fast delivery, and very well packaged !!!
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H
Rating: 3 out of 5
Hello, I really liked the order itself, but I was disturbed by the fact that the delivery did not arrive as expected in 2-3 business days, but took longer. As a result, the items were not available in time for my sales event. Additionally, the squid-shaped candies were crushed and did not look nice. Other than that, everything else was great, and I will be placing a new order this week. Best regards, Unus
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Response from Bonbonrama
Hello Halil,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were generally pleased with your order and that you are already considering a new order!
However, we are sincerely sorry for the delivery delay and the impact it may have had on your event. Although we do everything possible to ensure that the announced deadlines are met, it can unfortunately happen that some deliveries encounter unforeseen circumstances beyond our control. We will check with our carrier what may have caused this setback.
Regarding the squid-shaped candies, we regret that they arrived damaged. We will pass this information on to our logistics team to improve the packaging of these more fragile products.
See you very soon and thank you again for your loyalty.
Best regards,
The Bonbonrama team
Thank you for taking the time to share your feedback.
We are delighted to hear that you were generally pleased with your order and that you are already considering a new order!
However, we are sincerely sorry for the delivery delay and the impact it may have had on your event. Although we do everything possible to ensure that the announced deadlines are met, it can unfortunately happen that some deliveries encounter unforeseen circumstances beyond our control. We will check with our carrier what may have caused this setback.
Regarding the squid-shaped candies, we regret that they arrived damaged. We will pass this information on to our logistics team to improve the packaging of these more fragile products.
See you very soon and thank you again for your loyalty.
Best regards,
The Bonbonrama team
T
Rating: 5 out of 5
Nickel
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M
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
First order. Perfect for me...
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S
Rating: 5 out of 5
Des professionnels jusqu’au dernier bonbon.
K
Rating: 5 out of 5
Always fast, efficient. The products are excellent. I have never been disappointed. Perfect
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S
Rating: 5 out of 5
everything is perfect, serious company
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N
Rating: 5 out of 5
Very Good
J
Rating: 3 out of 5
I sent an email following my order received as expected but I never got a reply.
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S
Rating: 5 out of 5
Very good site, lots of choice
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N
Rating: 5 out of 5
No problem, the bonbonrama team is so affordable.
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C
Rating: 5 out of 5
Pontos Gyors szállítás!
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L
Rating: 5 out of 5
Fast and well packaged
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S
Rating: 5 out of 5
Alles bestens 1A+++++++
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I
Rating: 5 out of 5
You are fantastic!! Thank you !!🤩
A
Rating: 5 out of 5
In line with expectations
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B
Rating: 5 out of 5
Nothing to report
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F
Rating: 5 out of 5
Easy ordering and fast delivery
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L
Rating: 5 out of 5
faithful to the photos. Fast, efficient delivery
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A
Rating: 5 out of 5
Very fast, excellent service!
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C
Rating: 5 out of 5
I've been a very satisfied customer for 9 years
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F
Rating: 5 out of 5
Top
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E
Rating: 5 out of 5
Top perfo
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I
Rating: 5 out of 5
Very good service, very good product.
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C
Rating: 5 out of 5
I don't know what to say as the years go by ... for the last 5 years always top notch
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A
Rating: 5 out of 5
Super happy with my order! Super fast! Thanks for the samples
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I
Rating: 5 out of 5
Fast and efficient
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M
Rating: 5 out of 5
Perfect order
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C
Rating: 5 out of 5
Fast, very well packaged. I really recommend it.
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F
Rating: 5 out of 5
Fast and efficient shipping. I highly recommend
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D
Rating: 5 out of 5
Perfect, I recommend
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R
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
Very good advice on the phone and very fast service!
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M
Rating: 5 out of 5
Superb as usual and very attractive with the kitty system 😊
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K
Rating: 5 out of 5
Very good
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