Customer reviews of Bonbonrama

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
5 2 418 87% 4 220 8% 3 81 3% 2 25 1% 1 26 1%

Summary of reviews

Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
No complaints. Everything perfect. Never disappointed. Best prices, excellent delivery, top-notch customer service. Well done and thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Always responsive to even the most complicated requests and always available to satisfy customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
Very satisfied with my order very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
perfect, easy to read
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
Fast, attentive customer service and no problems with the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Super happy with my order, fast delivery and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
perfect as usual, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Fast delivery very well packed nothing to complain about I would recommend soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Very good quote, I found a lot of little things, and a big thank you to your packing team because the sweets were very, very, very well packed.
Parcel received this morning in excellent condition.
I will come back to your site for my next order.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Hello, not much to say, for the packaging of products impeccable.
Except for one thing, not enough types of finished candy and vidal,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Well packaged and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Quality products fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Fast and reliable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Perfect in every way! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Always top-quality products! Super-fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
I recommend Fast delivery and very well packaged items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Very good. Also, my candy store is in Spain and I received my package in 3 days and everything in perfect condition, which is great. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Very good first experience, I recommend and have already recommended a delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Exactly what I was looking for to put in my parcels. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Great thanks
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2020
Beware of product composition: I had asked for E129-free cables, and you called me to certify the absence of E129. However, on the boxes of some cables, the E129 did not appear, paradoxically, on the packaging, but was stamped on the transparent top of the packaging. Otherwise everything else was ok, preparation, transport, delivery times...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Fast and satisfying
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/10/2020
Package in poor condition and poor carrier
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Response from Bonbonrama
We are sorry to learn via this notice that the package arrived in poor condition. But the most important thing is that the goods inside the parcel are in good condition. If the condition of the products is too poor to be sold, I remind you that customer service, easily reachable on 04 69 96 63 36 (free number) is there to find a solution. We also remind you that you can make a reservation if the parcel is presented to you in doubtful condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Order conformed and quickly delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Fast delivery, products as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
The products are of very good quality. Customer service available when needed. Packaging is meticulous. Delivery is relatively fast. I recommend Bonbonrama.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2020
Fast delivery but damaged box
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Response from Bonbonrama
Thank you for sharing your opinion. I just wanted to let you know that we don't ship damaged boxes. We have enough quantity to choose a normal box and when we sell damaged boxes, it's with big discounts and with the mention "déclassé". If the box has arrived damaged, it's because despite our efforts to pack our parcels well, our protection was not sufficient to withstand the sometimes "violent" conditions of transport. If the condition of the box is essential for the proper marketing of its contents, please don't hesitate to contact us by e-mail ([email protected]) or by telephone at 0469966336. We're always available and ready to listen.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2020
Delivery always chaotic. Change carrier.
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Response from Bonbonrama
We're sorry if the delivery goes badly for you. In 99% of cases, they go smoothly and our customers are satisfied. But all it takes for you to be penalized is for the delivery driver (who is a subcontractor) in your area not to work properly. As you advise, we could change again (we've already tried) but we've found that no carrier, even the most expensive, gives 100% satisfaction in all sectors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Perfect as usual! Complete order, carefully packaged and shipped quickly. The only business where I order with my eyes closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Very responsive and very, very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
I am as satisfied as ever, Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
thank you
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