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A
Rating: 5 out of 5
Very good product quality, good packaging and choice of carrier.
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery but postage is a bit expensive
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A
Rating: 5 out of 5
Super service!! available fast and very friendly .
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A
Rating: 5 out of 5
correct order
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A
Rating: 3 out of 5
carrier nul 8 jours pour livrer une palette c se foutre de la fueule du monde d'abitude c'est tres rapide en plus ca fait deux fois que les colis sont eventres ouvert pour piquer des bonbons inadmissible
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Response from Bonbonrama
Sir, we are very sorry about these 2 incidents with our carrier. As we explained to you on the phone, we informed them of these problems and requested compensation. We have insurance that covers this type of incident when flagrant damage is noted at the time of receipt of the pallet. This will enable us to compensate you. In any case, thank you for your confidence in us.
A
Rating: 5 out of 5
Order very quickly Products conform and identical to those on the site Welcome phone and information top I recommend + + +.
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A
Rating: 5 out of 5
easy ordering, super-fast delivery, top-notch!
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A
Rating: 2 out of 5
Always in my orders there is a problem either items in poor condition or missing I have never had a whole order DAMAGE
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Response from Bonbonrama
We're sorry you're unhappy with our service, even though you still order from us very regularly. Indeed, on the last 8 orders you placed with us, the carrier damaged a pallet (and part of the contents of 3 packages), and we may have forgotten a box on another order. For these 2 cases, we compensated you immediately. We apologize again for these incidents and we will do our best to protect our products and prepare our parcels even better. We thank you for your understanding, as despite these incidents, you continue to order on our site.
A
Rating: 5 out of 5
Great value for money!
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A
Rating: 5 out of 5
I am very satisfied with my order, despite the fact that it arrived a week after it had been dispatched. This was GLS's fault, as they insisted on delivering during my closing hours, even though the times are indicated in large letters on the store door!
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A
Rating: 5 out of 5
perfect would like to find some stoptou
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Response from Bonbonrama
Thank you for your trust and loyalty! We'll try to find you some Stoptou !
A
Rating: 5 out of 5
very functional site... the sweets are very good, the delivery is top notch. I recommend
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A
Rating: 5 out of 5
Very good fast delivery. Good products
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A
Rating: 5 out of 5
Great site.
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A
Rating: 5 out of 5
simple, fast and very well packaged, I recommend this site :)
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A
Rating: 5 out of 5
Finds solutions when out of stock, good lead time, well packaged thank you
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A
Rating: 5 out of 5
Fast delivery and conform to our order. I highly recommend Domaine de Diane at Quend Plage in the Baie de Somme.
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A
Rating: 5 out of 5
At the top not disappointed at all
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A
Rating: 5 out of 5
Fast delivery, as ordered.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Well-packaged pallets, quality and well-protected products, fast delivery and efficient, reliable customer service... it's a pleasure to work with a supplier like Bonbonrama!
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Fast delivery, great selection and candies from my childhood.
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A
Rating: 5 out of 5
Fast delivery, compliant package and quality products
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A
Rating: 5 out of 5
Order shipped and received very quickly.
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A
Rating: 5 out of 5
Fast and in line with my expectations
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A
Rating: 5 out of 5
Delivered quickly and smoothly. Complete order
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very satisfied with the speed of my order Thank you
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A
Rating: 5 out of 5
very good, very good, fast and exact order
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A
Rating: 5 out of 5
Fast and easy
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A
Rating: 5 out of 5
Very good from A to Z. Serious site just like the staff. Very good reception and ultra fast delivery. The new gourmet drive...Bonbonbrama!!!!! bravo
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A
Rating: 5 out of 5
excellent site and very fast
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A
Rating: 5 out of 5
After much hesitation, I placed my order which arrived very quickly, products super well packaged (bubble wrap, strong cardboard), nothing to complain, it's perfect! Only downside, delivery scheduled between 14:30 and 20h, delivered at 10:30 ....
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A
Rating: 5 out of 5
Well packed and arrived thank you
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A
Rating: 5 out of 5
perfect!
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A
Rating: 5 out of 5
Compliant
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A
Rating: 5 out of 5
very correct
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A
Rating: 5 out of 5
Pleasant and very friendly telephone service.
Speed of delivery respected Excellent product quality Very competitive prices and superb promotion I recommend ++++
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Speed of delivery respected Excellent product quality Very competitive prices and superb promotion I recommend ++++
A
Rating: 5 out of 5
Order received 2 days after super candy that I could not find on my other site thank you bonbonrama
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