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C
Rating: 5 out of 5
Fast and efficient I recommend for professionals
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Perfect delivery, too bad the box was damaged.....
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C
Rating: 5 out of 5
Ras.
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A
Rating: 5 out of 5
Super, very fast delivery, I recommend
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A
Rating: 5 out of 5
Good value for money, fast shipping, professional, perfect!
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H
Rating: 5 out of 5
Super
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F
Rating: 5 out of 5
TOP!
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S
Rating: 5 out of 5
I am very happy, Bravo to you! Very good work!
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I
Rating: 5 out of 5
Great service and very fast
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L
Rating: 5 out of 5
very good top packaging i would recommend
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V
Rating: 3 out of 5
The fragile lollipops were poorly packaged, just with a layer of blue bubble wrap, while the watermelon pop lollipops arrived almost completely broken, so unsaleable. It's a shame, because they're so pretty.
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Response from Bonbonrama
Hello Victoria,
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear that the Watermelon Pop lollipops arrived damaged. They are indeed very nice products, and we understand your disappointment regarding their condition upon receipt, especially if they become unsellable.
Since these lollipops are particularly fragile, we will pass this information on to our logistics team and our supplier to enhance their protection for future shipments.
Your feedback is valuable; it helps us to constantly improve the quality of our shipments. Please do not hesitate to contact us for any new orders; we remain at your service.
Best regards,
The Bonbonrama Team
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear that the Watermelon Pop lollipops arrived damaged. They are indeed very nice products, and we understand your disappointment regarding their condition upon receipt, especially if they become unsellable.
Since these lollipops are particularly fragile, we will pass this information on to our logistics team and our supplier to enhance their protection for future shipments.
Your feedback is valuable; it helps us to constantly improve the quality of our shipments. Please do not hesitate to contact us for any new orders; we remain at your service.
Best regards,
The Bonbonrama Team
A
Rating: 5 out of 5
FAST, NICKEL-PLATED DELIVERY
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F
Rating: 5 out of 5
Very fast and careful delivery, I highly recommend it.
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M
Rating: 5 out of 5
Website and delivery times are always top-notch!
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J
Rating: 5 out of 5
Clean order, nothing to complain about
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C
Rating: 3 out of 5
The delivery was fine, but the deliveryman was a bit unpleasant.
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Response from Bonbonrama
Hello,
Thank you for your feedback!
We are delighted that the delivery went well overall. However, we are sorry to hear that the delivery person was unpleasant. Although we are unfortunately not responsible for the behavior of the carriers, we completely understand that this can somewhat tarnish your experience.
Fortunately, at Bonbonrama, we are always kind and pleasant 😄! And we do everything we can to ensure that your orders go smoothly, from the cart to the reception.
We will still pass on the information to the concerned carrier to improve this aspect.
Thank you again for your trust, and see you very soon on our site 🍬
Best regards,
The Bonbonrama team
Thank you for your feedback!
We are delighted that the delivery went well overall. However, we are sorry to hear that the delivery person was unpleasant. Although we are unfortunately not responsible for the behavior of the carriers, we completely understand that this can somewhat tarnish your experience.
Fortunately, at Bonbonrama, we are always kind and pleasant 😄! And we do everything we can to ensure that your orders go smoothly, from the cart to the reception.
We will still pass on the information to the concerned carrier to improve this aspect.
Thank you again for your trust, and see you very soon on our site 🍬
Best regards,
The Bonbonrama team
V
Rating: 5 out of 5
Always perfect, I'm never disappointed with bonbonrama.
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Y
Rating: 5 out of 5
Super break on a product replaced by another, responsiveness. Fast delivery
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A
Rating: 5 out of 5
Several orders on this site and always satisfied. Fast delivery and product corresponding to the description. Good value for money.
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F
Rating: 5 out of 5
Fast, careful shipping As described Very satisfied!
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S
Rating: 5 out of 5
Order conformed to my request and shipped quickly.
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J
Rating: 5 out of 5
A great offer at a competitive price with excellent service quality.
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S
Rating: 5 out of 5
Thanks for the bag of marshmallows, which really helped me out!
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S
Rating: 3 out of 5
The prices are much more expensive than your competitors, which is a pity because shipping is fast and well packaged. Bonne continuation.
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Response from Bonbonrama
Hello Stéphane,
Thank you for your message and your constructive feedback.
We do our best to offer competitive prices by aligning ourselves as much as possible with those of our competitors. However, some items may indeed seem more expensive per unit. That’s why we recommend purchasing by the carton, which often allows you to benefit from a much more advantageous rate.
Furthermore, we regularly implement promotions and special offers, which you can find directly on our website.
And that’s not all! Thanks to your orders, you accumulate loyalty points that you can convert into vouchers, as well as exclusive discount codes based on your history. A great way to make real savings in the long term 🎉
Thank you again for your trust and your compliments on the shipping and packaging – we look forward to seeing you again very soon at Bonbonrama!
Best regards,
The Bonbonrama team
Thank you for your message and your constructive feedback.
We do our best to offer competitive prices by aligning ourselves as much as possible with those of our competitors. However, some items may indeed seem more expensive per unit. That’s why we recommend purchasing by the carton, which often allows you to benefit from a much more advantageous rate.
Furthermore, we regularly implement promotions and special offers, which you can find directly on our website.
And that’s not all! Thanks to your orders, you accumulate loyalty points that you can convert into vouchers, as well as exclusive discount codes based on your history. A great way to make real savings in the long term 🎉
Thank you again for your trust and your compliments on the shipping and packaging – we look forward to seeing you again very soon at Bonbonrama!
Best regards,
The Bonbonrama team
R
Rating: 5 out of 5
parcel well received and fast.
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L
Rating: 5 out of 5
Fast, on-time delivery
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G
Rating: 5 out of 5
The products are as described in the description.
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G
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Still very good
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R
Rating: 5 out of 5
The best sales site for professionals.
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M
Rating: 5 out of 5
Very well packaged. I am very satisfied
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B
Rating: 5 out of 5
Very good delivery. Well done. Keep up the good work.
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P
Rating: 5 out of 5
Excellent service
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C
Rating: 5 out of 5
Perfect control
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P
Rating: 5 out of 5
Very fast shipping. Very good site
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J
Rating: 5 out of 5
No complaints. Order prepared the next day
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S
Rating: 5 out of 5
Easy-to-use site and very fast order delivery
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N
Rating: 5 out of 5
I have received all items in my order in two shipments just as you stated.
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L
Rating: 5 out of 5
Order received very quickly
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