Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
Hello Many candies (smarties lacasitas) are damaged
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Response from Bonbonrama
Hello. Thank you for taking the time to leave us a review. We're sorry for the state in which the Lacasitos arrived. I would like to remind you that our customer service department is available by phone or e-mail to find a solution in the event of an incident (+33 4 69 96 63 36 or [email protected]).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Very good taste!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
CONTACT SYMPA. PACKAGE DELIVERED INTACT. JUST DELIVERY TIME A BIT LONG
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
The transparent candy bags are too thin - not great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
First time that I place order on the site well cash and very quickly delivered cordially Mr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Safe site and fast delivery. Very satisfied with services.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
Very satisfied and very good quality of your products, see you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2021
Hello, satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2021
The order was fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
it's good but too much out of stock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
very good for the order, delays... just some "display" a little damaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
a reference error and some slightly overwritten packages
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2021
Quick delivery nikel products except small problem open package and package of candy crushed so for the resale not top appart sa nothing to say people o phone super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
The sweets are great however one of the batches I received had a short expiration date otherwise everything is perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
good, fast and careful delivery, some breakages but you can always find something to tide you over in the meantime.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/07/2021
Delivery was made on time, but the 5 kg of coated praline contains 800 grams to one kilo of powder and white peanuts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2021
for the first order with you nothing to complain about cordially
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Fast and careful delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
NOTHING TO SAY PERFECT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
I really like this site, it's easy to understand. For my last order, I was a little disappointed with the delivery (delivered 1 week later whereas my previous orders arrived in 2 days max) and with the order itself, I would have liked more different varieties.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2021
It would be great if the range of sweets, although already large, could be even larger.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Hello, I'm very satisfied with my purchase. The only downside is that you have to buy for a minimum of €75 before tax to be able to order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2021
I wasn't delivered on time.
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Response from Bonbonrama
Thank you for sharing your experience. It's true that the address was incomplete when you entered it, and GLS had to contact you to get more details. We apologize for this error, which caused a delay: your order arrived in 4 working days, instead of the advertised 3. Our customer service team is here to find a solution to this kind of problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
From stock. Fast delivery...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Really good I wouldn't say nn has anything new but frankly good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2021
Nothing to say except the price is a bit high!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2021
too many stock-outs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
It's a serious and reliable site. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
The payment security system does not allow me to order and pay at the same time on my smartphone. (Incompatibility of reading the security code sent by sms and maintaining connection to the Bonbonrama website at the same time).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Just a big problem with the delivery charges. 60 € for a 210 € order. 1 more parcel and I'd go up to 75 €. Otherwise
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Response from Bonbonrama
Thank you for your first order and for taking the time to leave your review! Yes, in your case, the shipping costs are particularly high compared to the amount of your order. This is due to the fact that the order had to be shipped on a pallet because it included a fragile item (Haribo display). This is the only way for it to arrive in perfect condition. And given your geographical location and the distance from our depot (pallet carriers charge by the km), the bill is high. Parcel shipments (via GLS) are not at all at this rate, and what's more, for orders over €500 in your area, transport is free.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/01/2021
Lots of choice but disappointed with the order. Too expensive for a toddler display and the mini disaster bags.
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Response from Bonbonrama
We're sorry that the HARIBO pack with the bags and the display offered are not suitable for you. The size of the display is indicated in the description. And so is the weight of the bags. There are offers with larger free displays. We've never had any negative feedback on this manufacturer's products, which are renowned for their quality. But if you do have a comment, please don't hesitate to contact our customer service team, who are on hand to find a solution. If there is one.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Perfect I like it a little more choice would be great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Hello Sir/Madam On the whole, everything went well. Delivery time respected, order tracking very good. Order content correct. My only complaint was that the boxes were all damaged at the bottom. Apart from that, everything was perfect.
Thank you and have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
Fast delivery, well-packaged goods, wide selection on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
functional site fast delivery and perfect packaging
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